Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Westport Rd in Louisville, KY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Louisville, KY or call us at (502) 429-9437.
Mixed reviews on customer service; some employees were praised for their helpfulness, while others were criticized for being rude or unhelpful.
Staff Knowledge
Several customers noted that while some staff members were knowledgeable and provided excellent assistance, others lacked the necessary skills and experience.
Efficiency
Customers appreciated the quick service for battery installations and other tasks, but there were complaints about long wait times and unavailability of staff.
Store Management
Feedback indicated issues with store management, including lack of staff during busy times and poor handling of customer complaints.
Product Availability
Customers generally found the store stocked with necessary parts, but there were instances of items being out of stock or misdiagnosed.
DP
Danielle Pikes
Jan 2, 2026
5.0
Rep was very kind. Quickly helped diagnosed I need a new battery, made a few recommendations, answered questions and quickly swapped it out for me. I was in and out in under 30 minutes.
MM
Maria Martinez
Oct 16, 2025
5.0
Friendly and fast service. Installed my new battery.
AA
AJ
Sep 17, 2025
4.0
Nice enough and efficient isles were clean shelves for stocked employees work polite
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours of AutoZone Auto Parts on weekdays?
AutoZone Auto Parts is open from 7:30 AM to 9:00 PM Monday through Friday.
Does AutoZone Auto Parts offer services on Sundays? If so, what are the hours?
Yes, on Sundays AutoZone Auto Parts operates from 8:30 AM to 8:00 PM.
What types of auto parts brands are available at AutoZone Westport Rd in Louisville?
AutoZone carries brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What pickup and delivery options does AutoZone provide?
AutoZone offers in-store pickup, curbside pickup, and same-day delivery services.
Where is AutoZone Auto Parts located?
It is located at 9202 Westport Rd, Louisville, KY 40242, United States.
How can I contact AutoZone Auto Parts for customer service?
You can call them at (502) 429-9437 or email customer.service@autozone.com.
What product categories does AutoZone Westport Rd specialize in?
They specialize in auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
What nearby places can I visit after shopping at AutoZone on Westport Rd?
Nearby you can visit Bearno’s Pizza for a meal, Scooter's Coffee for a drink, or Rolling Hills Plaza for shopping and dry cleaning services.
Are there any fitness centers close to AutoZone Auto Parts where I can work out?
Yes, Better Body's Fitness Center and Planet Fitness are nearby for your workout needs.
If I need other automotive services nearby, where can I go?
Big-O Tires is close by for tire sales and repairs, and Advance Auto Parts and NAPA Auto Parts are competitors in the area as well.
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