Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Westport Rd in Louisville, KY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Louisville, KY or call us at (502) 412-0808.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
501 reviews
5 stars
283
4 stars
121
3 stars
50
2 stars
8
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff performance is mixed; while some customers praised the helpfulness and knowledge of employees, others reported rude or unhelpful service.
Product Availability
Several customers expressed frustration with inventory issues, noting that items were often out of stock or incorrectly listed as available.
Installation Services
Many customers appreciated the assistance with installation services, particularly for batteries and wiper blades, while others were disappointed when such services were not provided.
Store Environment
The store's cleanliness and organization received criticism, with reports of overflowing trash and unprofessional behavior from some staff.
- PTPreston Terry5 days ago5.0They help me get the correct coolant and a radiator fluid to help stop the small leak.
- BSBob StarowitzDec 18, 20255.0Staff very knowledgeable and helped find the proper parts for my truck.
- THtayler hNov 28, 20252.0stand at the register forever before we can get any service. not even an acknowledgement of us being here.
- ICIcy ColdtouchNov 11, 20255.0A shout out to Patricia. She helped me buy the correct brakes, rotors, and filters for my car. She was warm and welcoming, knowledgeable about her craft, and patient. She always makes sure you get what you need no matter how busy the store is. Thank you!
- EIEvan IsenbergOct 10, 20255.0I purchased a rear windshield wiper for my car. I initially went to the other location about 2.5 miles away from here on Westport rd.The employee helped me but told me that they were sold out of the wiper blade I needed. He looked up the available replacement blades at other locations even though his location was stating he had 7 in stock. He did not check the back but automatically sent me to this location 11325 West Port rd. I arrived and Hayden was helping me find the wiper blade I needed. I purchased it and went out front to try and remove my old blade and install my new one. Clearly I was having trouble with replacing my new wiper blade and without me having to ask Hayden came over and helped me install my new wiper blade. Hayden was fantastic and provided me with exceptional customer service. I do see a problem with the other location sending me to this store without even looking in the back for more blades. I saw on his screen that he had 7 in stock. He told me that the system is wrong and never right. I wanted someone to know that one store is doing a fantastic service but the other one could use some work. Why not update your inventory page to properly reflect your actual stock. Most people would have just gone to Wal-Mart at this point because I was sent to a different location right next to Walmart. Not having your inventory set up correctly can and will cost you money and customers.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts on weekdays?
AutoZone Auto Parts is open from 7:30 AM to 9:00 PM Monday through Friday.
Is AutoZone Auto Parts open on Sundays? If so, what are the hours?
Yes, AutoZone Auto Parts is open on Sundays from 8:30 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Louisville?
It is located at 11325 Westport Rd, Louisville, KY 40241, USA.
What types of products can I find at AutoZone Auto Parts?
You can find auto parts including brake pads, car batteries, car accessories, aftermarket automobile parts, and more.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, they offer in-store pickup, curbside pickup, and same-day delivery services.
Which major auto parts brands does AutoZone carry?
AutoZone carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts for customer service?
You can call them at (502) 412-0808 or email customer.service@autozone.com.
Are there any nearby auto repair or body shops close to AutoZone Auto Parts?
Yes, Joe Hudson's Collision Center and Ken Towery's Tire & Auto Care are nearby, offering automotive repair and auto body services that complement your visit to AutoZone.
What nearby dining options are available around AutoZone Auto Parts?
Nearby dining includes Subway for sandwiches, Krispy Krunchy Chicken for fast food, Waffle House for breakfast, and Milano Italian Restaurant for Italian cuisine, which are convenient for meals before or after shopping.
Are there convenient fuel and car care services close to AutoZone Auto Parts?
Yes, Speedway and Valero gas stations are nearby, along with Sparkle Brite Car Wash & Detail Center for vehicle cleaning and maintenance.