AutoZone Auto Parts

4.1
637 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Dixie Hwy in Louisville, KY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Louisville, KY or call us at (502) 937-1747.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
7828 Dixie Hwy, Louisville, KY
40258, United States

Hours

Reviews

4.1
637 reviews
5 stars
338
4 stars
162
3 stars
73
2 stars
18
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported unhelpful or rude interactions.

Product Availability

Customers frequently noted issues with stock levels, often receiving incorrect parts or finding items unavailable.

Staff Knowledge

There were comments about staff being knowledgeable and willing to assist, but also instances of confusion and lack of expertise.

Store Environment

The store was generally described as clean and organized, though some customers mentioned it being busy and understaffed.

Overall Experience

Many customers expressed satisfaction with their experiences, highlighting quick service and positive interactions, while others had frustrations with service quality.
  • AP
    Austin Poore
    Nov 7, 2025
    1.0
    Employees not helpful at all. Something like getting new wiper blades should not be difficult. Employees cant even be bothered to walk over to the wipers and pick the ones out they just said i needed. If you tell me i need them, go get them. Dont tell me go look for them. Im not sure what im looking at. I dont work there.
  • JJ
    Jon
    Nov 1, 2025
    5.0
    Thank you guys for getting my parts. Staff was awesome. Have a great day.
  • IM
    Ivan Mclaughlin
    Oct 19, 2025
    1.0
    Had to have a battery charged and checked. As usual they were busy and not enough employees to take care of their customers.
  • KP
    Keem Pickering
    Sep 27, 2025
    5.0
    It was great!
  • RS
    Russ Stevens
    Sep 23, 2025
    4.0
    They tried to help but couldn’t quite get there. Evidently my BMW has a number of different types of wiper blades lengthwise. I tried to look it up, but it didn’t quite happen. Nice guys though. Very friendly.

Frequently Asked Questions About AutoZone Auto Parts

What are the store hours for AutoZone Auto Parts in Louisville, KY?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 9:00 PM.

Where is AutoZone Auto Parts located in Louisville?

The store is located at 7828 Dixie Hwy, Louisville, KY 40258, USA.