Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Dixie Hwy in Louisville, KY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Louisville, KY or call us at (502) 937-1747.
Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported unhelpful or rude interactions.
Product Availability
Customers frequently noted issues with stock levels, often receiving incorrect parts or finding items unavailable.
Staff Knowledge
There were comments about staff being knowledgeable and willing to assist, but also instances of confusion and lack of expertise.
Store Environment
The store was generally described as clean and organized, though some customers mentioned it being busy and understaffed.
Overall Experience
Many customers expressed satisfaction with their experiences, highlighting quick service and positive interactions, while others had frustrations with service quality.
AP
Austin Poore
Nov 7, 2025
1.0
Employees not helpful at all. Something like getting new wiper blades should not be difficult. Employees cant even be bothered to walk over to the wipers and pick the ones out they just said i needed. If you tell me i need them, go get them. Dont tell me go look for them. Im not sure what im looking at. I dont work there.
JJ
Jon
Nov 1, 2025
5.0
Thank you guys for getting my parts. Staff was awesome. Have a great day.
IM
Ivan Mclaughlin
Oct 19, 2025
1.0
Had to have a battery charged and checked. As usual they were busy and not enough employees to take care of their customers.
KP
Keem Pickering
Sep 27, 2025
5.0
It was great!
RS
Russ Stevens
Sep 23, 2025
4.0
They tried to help but couldn’t quite get there. Evidently my BMW has a number of different types of wiper blades lengthwise. I tried to look it up, but it didn’t quite happen. Nice guys though. Very friendly.
Frequently Asked Questions About AutoZone Auto Parts
What are the store hours for AutoZone Auto Parts in Louisville, KY?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 9:00 PM.
Where is AutoZone Auto Parts located in Louisville?
The store is located at 7828 Dixie Hwy, Louisville, KY 40258, USA.
Does AutoZone Auto Parts in Louisville offer in-store pickup and delivery services?
Yes, this location offers in-store pickup, curbside pickup, same-day delivery, and in-store shopping options.
What types of products does AutoZone Auto Parts in Louisville carry?
They carry auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
What brands are available at AutoZone Auto Parts in Louisville?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Louisville for customer service?
You can call them at (502) 937-1747 or email customer.service@autozone.com for assistance.
Are there any automotive repair shops near AutoZone Auto Parts on Dixie Hwy?
Yes, nearby shops include Guadalupana Tire Shop, Danny's Auto Body Shop, Campos Garage LLC, and Grubb Performance Gears Are US, which offer tire services, auto body work, and repairs.
What dining options are nearby AutoZone Auto Parts on Dixie Hwy?
Nearby restaurants include Cuban KY Restaurant and Grocery, Pina Fiesta Mexican Grill, Sarda Cuban Pizza, and Bearnos Pizza, offering Cuban, Mexican, and pizza cuisine.
Can customers combine a visit to AutoZone with recreational activities nearby?
Yes, Skate Odyssey roller skating rink is nearby, which customers might enjoy before or after shopping at AutoZone.
Is there public transport or services near AutoZone Auto Parts for easier access?
While specific transit stations are not listed, there are many local businesses nearby such as Dollar General and Extra Space Storage, making it a convenient area for errands including visiting AutoZone.