Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Dixie Hwy in Louisville, KY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Louisville, KY or call us at (502) 937-1747.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
635 reviews
5 stars
337
4 stars
161
3 stars
73
2 stars
18
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the friendly and helpful staff, with many highlighting exceptional service experiences.
Product Availability
Several reviews noted issues with incorrect parts being provided and items being out of stock, leading to customer frustration.
Store Environment
The store was generally described as clean and organized, although some customers mentioned it being busy and understaffed.
Staff Knowledge
While many employees were recognized for their knowledge and willingness to assist, there were instances of unhelpful or rude behavior reported.
Overall Experience
Customers expressed a mix of satisfaction and dissatisfaction, with some indicating they would return while others mentioned they would not due to negative experiences.
- APAustin PooreNov 7, 20251.0Employees not helpful at all. Something like getting new wiper blades should not be difficult. Employees cant even be bothered to walk over to the wipers and pick the ones out they just said i needed. If you tell me i need them, go get them. Dont tell me go look for them. Im not sure what im looking at. I dont work there.
- JJJonNov 1, 20255.0Thank you guys for getting my parts. Staff was awesome. Have a great day.
- IMIvan MclaughlinOct 19, 20251.0Had to have a battery charged and checked. As usual they were busy and not enough employees to take care of their customers.
- RSRuss StevensSep 23, 20254.0They tried to help but couldn’t quite get there. Evidently my BMW has a number of different types of wiper blades lengthwise. I tried to look it up, but it didn’t quite happen. Nice guys though. Very friendly.
- JHJason HarrisSep 13, 20255.0The customer service I received at this location was absolutely impeccable. I brought my car in just before closing(9/12/25) to have the battery tested, and Whitney and her team had a new one installed in no time. They were even willing to stay past their shift if needed, which shows their true dedication to customers. From now on, I only want to work with Whitney and her team at this store.
Frequently Asked Questions About AutoZone Auto Parts
What are the store hours for AutoZone Auto Parts in Louisville, KY?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 9:00 PM.
Where is AutoZone Auto Parts located in Louisville?
The store is located at 7828 Dixie Hwy, Louisville, KY 40258, USA.
Does AutoZone Auto Parts in Louisville offer in-store pickup and delivery services?
Yes, this location offers in-store pickup, curbside pickup, same-day delivery, and in-store shopping options.
What types of products does AutoZone Auto Parts in Louisville carry?
They carry auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
What brands are available at AutoZone Auto Parts in Louisville?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Louisville for customer service?
You can call them at (502) 937-1747 or email customer.service@autozone.com for assistance.
Are there any automotive repair shops near AutoZone Auto Parts on Dixie Hwy?
Yes, nearby shops include Guadalupana Tire Shop, Danny's Auto Body Shop, Campos Garage LLC, and Grubb Performance Gears Are US, which offer tire services, auto body work, and repairs.
What dining options are nearby AutoZone Auto Parts on Dixie Hwy?
Nearby restaurants include Cuban KY Restaurant and Grocery, Pina Fiesta Mexican Grill, Sarda Cuban Pizza, and Bearnos Pizza, offering Cuban, Mexican, and pizza cuisine.
Can customers combine a visit to AutoZone with recreational activities nearby?
Yes, Skate Odyssey roller skating rink is nearby, which customers might enjoy before or after shopping at AutoZone.
Is there public transport or services near AutoZone Auto Parts for easier access?
While specific transit stations are not listed, there are many local businesses nearby such as Dollar General and Extra Space Storage, making it a convenient area for errands including visiting AutoZone.