Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Dixie Hwy in Louisville, KY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Louisville, KY or call us at (502) 937-8801.
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.
Staff Knowledge
There were mixed reviews regarding staff knowledge, with some customers expressing frustration over employees' lack of expertise in auto parts.
Store Management
Several reviews highlighted issues with management, particularly regarding employee behavior and customer service quality.
Product Availability
Customers generally found that the store had a good selection of parts, although there were instances of incorrect orders and inventory discrepancies.
Cleanliness and Environment
The store was noted for being clean and well-organized, contributing to a positive shopping experience.
MM
Mark
Dec 31, 2025
4.0
Stopped in today after going to the DMV because of a dead battery. The staff checked my battery and it was bad. They were fast and friendly and having them replace it instead of me was nice!
YS
Yamila Santana
Dec 26, 2025
5.0
was amazing Angie changed brakelight bulb for me. everytime i come here they are very helpful.
JF
john fitzgerald
Dec 23, 2025
5.0
Great service. Fast and friendly
RJ
Rachel Jones
Nov 17, 2025
5.0
I want to personally thank Ms Patrice, Ms Maria and Mr Melvin for their kindness, patience, and professionalism in putting in my battery today. This auto zone will meet your needs!
KR
kenzie reichardt
Nov 12, 2025
1.0
I went into this dixie hwy auto zone location today around 11 to 12 o’clock, i went in for a set a brake pads. there was this sweet girl in the front taking care of all the customers including myself. mind you she was by herself, i hear the manager the the back yelling at this young lady to answer phone calls. after about 10 minutes she finally comes out of the back of the store being rude to me, along with other customers there and on the phone. her name tag said bethany. yall need to get this lady out yalls store disrespecting costumers and your employees!!!!