AutoZone Auto Parts
4.1509 reviews
Certified by AutoZone Auto Parts • Feb 01, 2026
Business Details
4801 Dixie Hwy, Louisville, KY
40216, United States
Certified by AutoZone Auto Parts • Feb 01, 2026
(502) 448-9680
Certified by AutoZone Auto Parts • Feb 01, 2026
https://www.autozone.com/locations/ky/louisville/4801-dixie-hwy.html
Certified by AutoZone Auto Parts • Feb 01, 2026
About
Certified by AutoZone Auto Parts • Feb 01, 2026
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Dixie Hwy in Louisville, KY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Louisville, KY or call us at (502) 448-9680.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Certified by AutoZone Auto Parts • Feb 01, 2026
Hours
Certified by AutoZone Auto Parts • Feb 01, 2026
Reviews
4.1
509 reviews
5 stars
287
4 stars
105
3 stars
47
2 stars
21
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness and friendliness, others are criticized for rudeness and lack of assistance.
Staffing Issues
Several reviews mention inadequate staffing levels, leading to long wait times and poor customer experiences.
Product Availability
Customers frequently report issues with product availability, including items being out of stock or online orders not being fulfilled.
Store Management
The management style at this location has been described as unprofessional and rude, negatively impacting customer interactions.
- OJOni Jordan5 days ago4.0Very good customer service
- YRyoan rdguzJan 27, 20261.0Esta compañía es una falta de respeto! Después de realizar un pedido de 2 bolsas de 20 libras de sal para la nieve y además pagar la orden al momento! Me enviaron un correo electrónico diciendo que el pago se realizó con éxito y debía esperar un segundo correo electrónico para recoger la mercancía cuando estuviera lista, así mismo lo hice y recibí dicho correo. A la hora de presentarme en la tienda a recoger mis productos, resultó en que el producto ( la sal no estaba en existencia). No se como pueden jugar con el tiempo de los clientes con tantas confirmaciones y al final no funcionó la compra de mis artículos. Estoy dando una estrella porque es imposible dejarla sin marca! ( 07063) estos son los últimos 5 números de la transacción, el dinero fue devuelto al momento. Pero eso si perdí mi tiempo ( desgaste de mi auto, gasolina) porque tuve que viajar 40 minutos hasta esta tienda y 40 minutos más de regreso a mi casa ! Muy malo este servicio, conmigo no funcionó!
- KCKelvin ChavezJan 27, 20265.0Isaiah was the best!! Took care of everything. Coming back just for the great service!!
- SDSabrina DunnJan 23, 20265.0Zaey Terry works at this auto zone on dixie and he went out his way put a new battery in, put gel on my battery so it wont corrode and he showed me how to know if my alternator is bad or not. 5 stars he is amazing and polite, thank you so much Zaey.
- JSJeana SimmonsJan 13, 20265.0I needed to get parts I got them they was all very nice treated me with respect greeting me with the smile
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts on weekdays?
AutoZone Auto Parts in Louisville, KY is open from 7:30 AM to 9:00 PM Monday through Friday.
Does AutoZone Auto Parts offer weekend hours?
Yes, the store is open from 7:30 AM to 9:00 PM on Saturdays and from 8:30 AM to 9:00 PM on Sundays.
What types of auto products can I find at AutoZone Auto Parts on Dixie Hwy?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this location.
Does AutoZone Auto Parts provide pickup or delivery services?
Yes, AutoZone offers in-store pickup, curbside pickup, and same-day delivery services.
Can I contact AutoZone Auto Parts via email if I have customer service questions?
Yes, you can email customer.service@autozone.com for customer service inquiries.
Where is AutoZone Auto Parts located?
The store is located at 4801 Dixie Hwy, Louisville, KY 40216, USA.
Are there automotive repair shops near AutoZone Auto Parts on Dixie Hwy?
Yes, nearby automotive repair shops include Rockford Collision Center, Tommy's Alignment Shop, Dixie Muffler, and Rockford Speed.
What dining options are available near AutoZone Auto Parts?
Nearby restaurants include Osaka Japan One and Golden Dragon (Chinese cuisine), La Esperanza Grocery and Restaurant (Mexican cuisine), and Wingstop for chicken and fast food.
Are there any travel-related services near AutoZone on Dixie Hwy?
Yes, Hertz Rent A Car is located nearby, providing car rental services that might be useful before or after your visit.
What brands of auto parts does AutoZone Auto Parts carry?
The store carries brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Brand Certified Facts from AutoZone Auto Parts
AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 01, 2026Yext Knowledge Graph
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- Legal business name
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