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AutoZone Auto Parts

4.1
(510 reviews)

Business Details

4801 Dixie Hwy, Louisville, KY
40216, United States
(502) 448-9680
https://www.autozone.com/locations/ky/louisville/4801-dixie-hwy.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Dixie Hwy in Louisville, KY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Louisville, KY or call us at (502) 448-9680.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
4801 Dixie Hwy, Louisville, KY
40216, United States

Hours

Reviews

4.1
510 reviews
5 stars
287
4 stars
105
3 stars
48
2 stars
21
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were reported as rude and unprofessional.

Staffing Issues

Several reviews noted that the store is poorly staffed, leading to long wait times and inadequate assistance.

Product Availability

Customers frequently reported issues with product availability, including orders not being ready or items being out of stock.

Positive Experiences

Despite the negative feedback, many customers shared positive experiences with specific employees who provided excellent service.
  • SP
    Smoke Phelps
    Feb 12, 2026
    3.0
    Poorly staffed
  • OJ
    Oni Jordan
    Feb 1, 2026
    4.0
    Very good customer service
  • YR
    yoan rdguz
    Jan 27, 2026
    1.0
    Esta compañía es una falta de respeto! Después de realizar un pedido de 2 bolsas de 20 libras de sal para la nieve y además pagar la orden al momento! Me enviaron un correo electrónico diciendo que el pago se realizó con éxito y debía esperar un segundo correo electrónico para recoger la mercancía cuando estuviera lista, así mismo lo hice y recibí dicho correo. A la hora de presentarme en la tienda a recoger mis productos, resultó en que el producto ( la sal no estaba en existencia). No se como pueden jugar con el tiempo de los clientes con tantas confirmaciones y al final no funcionó la compra de mis artículos. Estoy dando una estrella porque es imposible dejarla sin marca! ( 07063) estos son los últimos 5 números de la transacción, el dinero fue devuelto al momento. Pero eso si perdí mi tiempo ( desgaste de mi auto, gasolina) porque tuve que viajar 40 minutos hasta esta tienda y 40 minutos más de regreso a mi casa ! Muy malo este servicio, conmigo no funcionó!
  • KC
    Kelvin Chavez
    Jan 27, 2026
    5.0
    Isaiah was the best!! Took care of everything. Coming back just for the great service!!
  • SD
    Sabrina Dunn
    Jan 23, 2026
    5.0
    Zaey Terry works at this auto zone on dixie and he went out his way put a new battery in, put gel on my battery so it wont corrode and he showed me how to know if my alternator is bad or not. 5 stars he is amazing and polite, thank you so much Zaey.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Louisville, KY is open from 7:30 AM to 9:00 PM Monday through Friday.

Does AutoZone Auto Parts offer weekend hours?

Yes, the store is open from 7:30 AM to 9:00 PM on Saturdays and from 8:30 AM to 9:00 PM on Sundays.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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