Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Dixie Hwy in Louisville, KY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Louisville, KY or call us at (502) 448-9680.
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for rudeness and lack of assistance.
Staff Knowledge
Several customers noted that while some staff members are knowledgeable, others seem uninformed about products and services.
Store Experience
Customers reported issues with long wait times, unhelpful staff, and poor management, leading to a negative shopping experience.
Product Availability
Many customers expressed frustration with the store's inventory, stating that items are often out of stock or not available as advertised.
Positive Interactions
Despite negative experiences, some customers highlighted specific employees who provided excellent service, indicating that there are capable staff members.
ZB
Zachary Blair
3 days ago
5.0
This AutoZone is the best! I've always had great experiences here, especially the rare times I have to do a return or an exchange! Love this location and I will always shop here!
JS
Jose Body Shop
Sep 2, 2025
5.0
Buena
MP
Marlon Pico
Aug 1, 2025
5.0
Los mejores
D5
Deathlord Autoworks 502
Jul 5, 2025
1.0
Honestly probably the worst AutoZone I've been to there's never enough staff was in there for a part while the worker was looking I was looking at the other products on the computer to see if there was one better and a guy that I guess was the manager resemble the more of the guy that does food reviews on tiktok comes out of nowhere in a very rude voice says not to do that when I say I'm just looking at the other parts proceeds to essentially call me a scammer and says they've had a lot of people scam the store that way honestly don't see how that's possible any other AutoZone I've been to will let you look on the computer at the other options for your parts not just pick the first one that pops up needless to say I'll gladly go out of my way to another store
Can I contact AutoZone Auto Parts via email if I have customer service questions?
Yes, you can email customer.service@autozone.com for customer service inquiries.
Where is AutoZone Auto Parts located?
The store is located at 4801 Dixie Hwy, Louisville, KY 40216, USA.
Are there automotive repair shops near AutoZone Auto Parts on Dixie Hwy?
Yes, nearby automotive repair shops include Rockford Collision Center, Tommy's Alignment Shop, Dixie Muffler, and Rockford Speed.
What dining options are available near AutoZone Auto Parts?
Nearby restaurants include Osaka Japan One and Golden Dragon (Chinese cuisine), La Esperanza Grocery and Restaurant (Mexican cuisine), and Wingstop for chicken and fast food.
Are there any travel-related services near AutoZone on Dixie Hwy?
Yes, Hertz Rent A Car is located nearby, providing car rental services that might be useful before or after your visit.
What brands of auto parts does AutoZone Auto Parts carry?
The store carries brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.