Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Outerloop in Louisville, KY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Louisville, KY or call us at (502) 239-2564.
Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees going above and beyond to assist.
Inconsistency
There were several complaints about inconsistent service, including issues with product availability, staff knowledge, and customer treatment.
Store Hours
Customers expressed frustration over unclear store hours and instances of the store being closed earlier than advertised.
Product Issues
Some reviews highlighted problems with product quality, such as receiving expired batteries and difficulties with returns.
KM
Kristie Mikel
Feb 1, 2026
5.0
This autozone is quiet and always helpful. I showed up on a freezing day and the nice lady that worked there put her coat on and went out to diagnose my car. And super nice about it. Always helpful here.
YD
Yoandro Diaz
Dec 22, 2025
5.0
Es un lugar para encontrar todo lo que necesitas para tu auto, el personal que trabaja ahí es muy profesional y muy atento
TB
Tracie Bailey
Dec 9, 2025
5.0
Good service 👍
DR
danny russell
Dec 3, 2025
5.0
I stopped at one of our local Autozones
to have a check engine light scanned.
The employee that helped me out
was very helpful and very professional.
He was knowledgeable about what I
requested help for and printed out
possible solutions for me. This
employee definitely deserves
some recognition. The store number I
was at was #596 and the employee's
name is Johnnie Beard.
LB
Lisa Brown
Nov 11, 2025
3.0
Tired of buying a battery to have it dead. You used to be my favorite location. Your employees don't ask the proper questions and need training.