Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Outerloop in Louisville, KY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Louisville, KY or call us at (502) 239-2564.
Many customers praised the helpfulness and professionalism of the staff, particularly highlighting individuals like Troy, Kenny, and Scott for their exceptional service.
Product Availability
Several reviews noted issues with product availability, including instances of sold-out items and expired batteries, leading to customer frustration.
Store Hours
Customers expressed dissatisfaction with inconsistent store hours, reporting instances of early closures and lack of communication regarding hours.
Mixed Experiences
While some customers had positive experiences, others reported poor service and unhelpful staff, indicating inconsistency in service quality.
YD
Yoandro Diaz
Dec 22, 2025
5.0
Es un lugar para encontrar todo lo que necesitas para tu auto, el personal que trabaja ahí es muy profesional y muy atento
TB
Tracie Bailey
Dec 9, 2025
5.0
Good service 👍
DR
danny russell
Dec 3, 2025
5.0
I stopped at one of our local Autozones
to have a check engine light scanned.
The employee that helped me out
was very helpful and very professional.
He was knowledgeable about what I
requested help for and printed out
possible solutions for me. This
employee definitely deserves
some recognition. The store number I
was at was #596 and the employee's
name is Johnnie Beard.
LB
Lisa Brown
Nov 11, 2025
3.0
Tired of buying a battery to have it dead. You used to be my favorite location. Your employees don't ask the proper questions and need training.
TS
Terry Smith
Oct 25, 2025
5.0
Helpful and friendly staff. The young man also put the part on for me as well.