Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Hikes Lane in Louisville, KY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Louisville, KY or call us at (502) 459-4600.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
3.9
861 reviews
5 stars
423
4 stars
173
3 stars
103
2 stars
44
1 star
118
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some employees are praised for their helpfulness, while others are criticized for rudeness and lack of knowledge.
Staffing Issues
Customers frequently mention understaffing, leading to long wait times and poor service experiences.
Product Availability
Many reviews indicate that the store often does not have the parts in stock as advertised, causing frustration among customers.
Store Management
Several reviews highlight issues with management, including poor handling of customer complaints and lack of training for staff.
- JOJames OliverDec 29, 20255.0Nick S was extremely helpful! Great guy!!
- SHShane HartNov 28, 20252.0The guy running the commercial side on black Friday gave me the vibe that he hates his job not only that, I tried to get a commercial quote and instead of just looking to see, he just told me that it won't help with the item im getting. Then it was like trying to get my 10 year old to clean his room when I tried to get the guy to give me a list of prices. He said I need a part number which I know isn't true seeing as I have a commercial account that I use frequently with autozone. This guy needs a little more training or just moved to the back or something.
- BGBikal GurungNov 17, 20255.0Don is the best manager! He was extremely helpful, knowledgeable, and went above and beyond to make sure I got exactly what I needed. His professionalism and customer service truly stand out. AutoZone is lucky to have him—highly recommend this location because of Don!
- LRLuis RamosNov 16, 20255.0Buen servicio
- ISIQBAL SHAMSNov 12, 20255.0You get your parts. But pay a much higher price for convenience
Frequently Asked Questions About AutoZone Auto Parts
What are the regular business hours for AutoZone Auto Parts on weekdays?
AutoZone Auto Parts in Louisville is open Monday through Saturday from 7:30 AM to 10:00 PM.
Is AutoZone Auto Parts open on Sundays?
Yes, on Sundays AutoZone operates from 8:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Louisville?
AutoZone Auto Parts is located at 2231 Hikes Lane, Louisville, KY 40218, USA.
What types of auto parts and brands does AutoZone carry?
They offer a variety of auto parts including brake pads, car batteries, and accessories from brands like Duralast, Edelbrock, Bosch, ACDelco, and Valvoline.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, customers can choose in-store pickup, same-day delivery, and curbside pickup for their orders.
Can I contact AutoZone Auto Parts via email?
Yes, you can reach customer service at customer.service@autozone.com.
What are some nearby stores and services around AutoZone on Hikes Lane?
Nearby places include Park Duvalle Community Health Center, Cricket Wireless, Dollar Tree, Harbor Freight Tools, and Monarca Mexican Grocery for convenience and variety while you visit.
Are there nearby dining options close to AutoZone on Hikes Lane?
Yes, you can find restaurants such as Moby Dick Bashford Manor, It's Just Wings, Chamling Kitchen & Bar, Chili's Grill & Bar, and Arby's nearby for meals before or after your visit.
What nearby healthcare facilities are accessible from AutoZone on Hikes Lane?
Nearby healthcare options include Park Duvalle Community Health Center, Newburg Primary Care Center, and American Renal Associates - University Kidney Center Hikes Lane.
How can nearby services like US Post Office and financial services help when visiting AutoZone?
While at AutoZone, you can conveniently manage other errands such as mailing at the nearby US Post Office or banking at PNC and H&R Block, all within close proximity.