Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Hikes Lane in Louisville, KY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Louisville, KY or call us at (502) 459-4600.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
3.9
856 reviews
5 stars
421
4 stars
171
3 stars
103
2 stars
43
1 star
118
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some employees are praised for being helpful and knowledgeable, while others are criticized for rudeness and lack of assistance.
Staff Knowledge
There are reports of knowledgeable staff who provide good assistance, but also instances of employees being unhelpful or lacking product knowledge.
Wait Times
Customers frequently mention long wait times and understaffing, leading to frustration during busy periods.
Product Availability
Many customers express disappointment with the store's inventory, noting that items listed online are often out of stock.
Store Condition
The store's cleanliness and organization receive mixed reviews, with some customers noting it as clean and well-organized, while others report it as messy and poorly maintained.
- BGBikal GurungNov 17, 20255.0Don is the best manager! He was extremely helpful, knowledgeable, and went above and beyond to make sure I got exactly what I needed. His professionalism and customer service truly stand out. AutoZone is lucky to have him—highly recommend this location because of Don!
- LRLuis M RamosNov 16, 20255.0Buen servicio
- ISIQBAL SHAMSNov 12, 20255.0You get your parts. But pay a much higher price for convenience
- BBBoujiee. babyNov 7, 20255.0Don was so helpful when it came to my car! very sweet & respectful, he’s the best
- DSDiana SullivanOct 12, 20255.0Great service, great prices y'all!
Frequently Asked Questions About AutoZone Auto Parts
What are the regular business hours for AutoZone Auto Parts on weekdays?
AutoZone Auto Parts in Louisville is open Monday through Saturday from 7:30 AM to 10:00 PM.
Is AutoZone Auto Parts open on Sundays?
Yes, on Sundays AutoZone operates from 8:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Louisville?
AutoZone Auto Parts is located at 2231 Hikes Lane, Louisville, KY 40218, USA.
What types of auto parts and brands does AutoZone carry?
They offer a variety of auto parts including brake pads, car batteries, and accessories from brands like Duralast, Edelbrock, Bosch, ACDelco, and Valvoline.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, customers can choose in-store pickup, same-day delivery, and curbside pickup for their orders.
Can I contact AutoZone Auto Parts via email?
Yes, you can reach customer service at customer.service@autozone.com.
What are some nearby stores and services around AutoZone on Hikes Lane?
Nearby places include Park Duvalle Community Health Center, Cricket Wireless, Dollar Tree, Harbor Freight Tools, and Monarca Mexican Grocery for convenience and variety while you visit.
Are there nearby dining options close to AutoZone on Hikes Lane?
Yes, you can find restaurants such as Moby Dick Bashford Manor, It's Just Wings, Chamling Kitchen & Bar, Chili's Grill & Bar, and Arby's nearby for meals before or after your visit.
What nearby healthcare facilities are accessible from AutoZone on Hikes Lane?
Nearby healthcare options include Park Duvalle Community Health Center, Newburg Primary Care Center, and American Renal Associates - University Kidney Center Hikes Lane.
How can nearby services like US Post Office and financial services help when visiting AutoZone?
While at AutoZone, you can conveniently manage other errands such as mailing at the nearby US Post Office or banking at PNC and H&R Block, all within close proximity.