Business Details
About
Car Rental Agency
Save time, get great deals and discounts when you book your next rental car with Alamo at Louisville Airport. When you book through Alamo, activate Accelerated Check-in and get to the fun fast! Cheap car rental rates in KY and abroad at over 1,000+ airport locations.
Location
Hours
Reviews
4.0
345 reviews
5 stars
219
4 stars
39
3 stars
18
2 stars
18
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individual agents like Jodie, China, and Monet for their exceptional service.
Cleanliness
Most reviews noted that the vehicles were clean and well-maintained, contributing to a positive rental experience.
Efficiency
Customers frequently mentioned quick and efficient pick-up and drop-off processes, although some reported long wait times at certain locations.
Pricing Issues
Several reviews pointed out unexpected fees and charges, particularly regarding deposits and insurance, leading to dissatisfaction among some customers.
Mixed Experiences
While many had positive experiences, there were notable complaints about service inconsistencies, particularly at the Louisville location, including issues with vehicle availability and customer support.
- NANavin AlexanderNov 8, 20255.0The staff at Louisville airport are amazing. They were patient with us and answered all questions about the rental
- SCSam CantrellOct 30, 20255.0Great service all around will always use Alamo!
- IAIngrid AndersonOct 20, 20255.0Fast, friendly, accommodating, and affordable. Definitely recommend.
- BBBrandonOct 19, 20255.0Rented a Ram for vacation, super clean no issues. Great customer service with pick up and drop off.
- BDBrandon DixonOct 11, 20251.0Owned under enterprise outrages pricing and holds on ur card for a cheep rental i would just Uber to one outside of this airport
Frequently Asked Questions About Alamo Rent A Car
Where is Alamo Rent A Car located in Louisville?
Alamo Rent A Car is located at 600 Terminal Dr, Ste 8, Louisville, KY 40209, US.
What are the operating hours of Alamo Rent A Car?
Alamo Rent A Car is open daily from 8:00 AM to 11:59 PM, with limited service from midnight to 12:30 AM.
What payment methods does Alamo Rent A Car accept?
They accept payment via cash, check, Discover, MasterCard, and Visa.
How can I make a reservation at Alamo Rent A Car?
You can book your rental online at https://www.alamo.com/en/car-rental-locations/us/ky/louisville-international-airport-58a0.html
Does Alamo Rent A Car offer discounts for military personnel?
Yes, Alamo Rent A Car offers discounts for active military members.
Which languages are supported at Alamo Rent A Car?
They provide services in English.
What services does Alamo Rent A Car provide?
They offer car rentals, economy car rentals, vacation car rentals, and airport pick-up services.
Are there other car rental agencies near Alamo Rent A Car?
Yes, nearby car rental agencies include Thrifty Car Rental, National Car Rental, Budget Car Rental, Avis Car Rental, Payless Car Rental, Dollar Car Rental, and Hertz.
What nearby airport terminals can help me locate Alamo Rent A Car?
Nearby airport terminals include Delta, SDF Arrivals, TSA Pre, and Louisville Regional Airport Authority, which can assist with directions to Alamo Rent A Car.
Are there dining options near Alamo Rent A Car for visitors?
Yes, nearby dining options include The Comfy Cow (ice cream shop), Book and Bourbon Southern Kitchen, Chili's Grill & Bar, and Burger King.