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Alamo Rent A Car

4.1
(357 reviews)
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Business Details

600 Terminal Dr, Louisville, KY
40209, United States
(844) 887-8408
https://www.alamo.com/en/car-rental-locations/us/ky/louisville-international-airport-58a0.html
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About

Car Rental AgencyAlamo
Save time, get great deals and discounts when you book your next rental car with Alamo at Louisville Airport. When you book through Alamo, activate Accelerated Check-in and get to the fun fast! Cheap car rental rates in KY and abroad at over 1,000+ airport locations.

Location

Alamo Rent A Car
600 Terminal Dr, Louisville, KY
40209, United States

Hours

Reviews

4.1
357 reviews
5 stars
229
4 stars
40
3 stars
19
2 stars
18
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting exceptional service from agents like Jodie, China, and Monet.

Efficiency

Most reviews noted quick and easy pick-up and drop-off processes, with several customers appreciating the streamlined service.

Vehicle Quality

Customers frequently mentioned receiving clean, well-maintained vehicles that met their expectations.

Pricing Issues

Some customers reported unexpected charges and issues with pricing transparency, particularly regarding deposits and fees.

Mixed Experiences

While many had positive experiences, there were notable complaints about long wait times and poor service at certain locations.
  • DB
    David Bambino
    1 day ago
    3.0
    Rentals should be test driven/inspected before allowing people to rent.
  • AU
    A Google User
    3 days ago
    5.0
    If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
  • MO
    Melissa Okafor
    Feb 3, 2026
    5.0
    The staff at Aurora, IL and Louisville, KY were very helpful in getting us what we needed. They took their time to find some lost items and got us a replacement vehicle very quickly. I would definitely recommend them.
  • KR
    Kristy Rho
    Jan 10, 2026
    5.0
    What an amazing experience - due to my own absent minded error it took me a bit longer to rent my reserved vehicle but Lucas insisted on making sure I was reimbursed for my time. He comped our gas and explained that Alamo aims to make sure everything is streamlined as smoothly as possible. Everyone was so friendly, helpful, and understanding of this weary traveler. Super grateful for him and the whole Alamo team at SDF!
  • MB
    Matt Burke
    Dec 16, 2025
    5.0
    I have been renting from Alamo for the last 9 years, and I've never had an issue. From California to Florida they have always been easy to work with. Last week when they found out we were getting married, they gave us an upgrade. Simple gestures like that goes a long way and guarantee we'll rent from Alamo again!
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Frequently Asked Questions About Alamo Rent A Car

Where is Alamo Rent A Car located in Louisville?

Alamo Rent A Car is located at 600 Terminal Dr, Ste 8, Louisville, KY 40209, US.

What are the operating hours of Alamo Rent A Car?

Alamo Rent A Car is open daily from 8:00 AM to 11:59 PM, with limited service from midnight to 12:30 AM.

Brand Certified Facts from Alamo Rent A Car

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