Alamo Rent A Car

4.1
353 reviews
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Business Details

600 Terminal Dr, Louisville, KY
40209, United States
(844) 887-8408
https://www.alamo.com/en/car-rental-locations/us/ky/louisville-international-airport-58a0.html
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About

Car Rental AgencyAlamo
Save time, get great deals and discounts when you book your next rental car with Alamo at Louisville Airport. When you book through Alamo, activate Accelerated Check-in and get to the fun fast! Cheap car rental rates in KY and abroad at over 1,000+ airport locations.

Location

Alamo Rent A Car
600 Terminal Dr, Louisville, KY
40209, United States

Hours

Reviews

4.1
353 reviews
5 stars
226
4 stars
40
3 stars
18
2 stars
18
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting exceptional service from agents like Jodie, China, and Monet.

Efficiency

The rental process was frequently described as quick and easy, with many customers appreciating the fast check-in and check-out procedures.

Vehicle Quality

Most reviews noted that the cars were clean, well-maintained, and met customer expectations.

Pricing Issues

Some customers reported unexpected charges and issues with pricing, particularly regarding deposits and fees, leading to dissatisfaction.

Mixed Experiences

While many had positive experiences, there were notable complaints about long wait times, poor service at specific locations, and issues with reservations.
  • KR
    Kristy Rho
    3 days ago
    5.0
    What an amazing experience - due to my own absent minded error it took me a bit longer to rent my reserved vehicle but Lucas insisted on making sure I was reimbursed for my time. He comped our gas and explained that Alamo aims to make sure everything is streamlined as smoothly as possible. Everyone was so friendly, helpful, and understanding of this weary traveler. Super grateful for him and the whole Alamo team at SDF!
  • MB
    Matt Burke
    Dec 16, 2025
    5.0
    I have been renting from Alamo for the last 9 years, and I've never had an issue. From California to Florida they have always been easy to work with. Last week when they found out we were getting married, they gave us an upgrade. Simple gestures like that goes a long way and guarantee we'll rent from Alamo again!
  • FB
    fergus beswick
    Dec 2, 2025
    5.0
    Was a great experience. Easy to check vehicle out and back in. Service was fantastic.
  • WW
    wojohatch
    Nov 29, 2025
    5.0
    Considerate and explored other options while I was checking in and accommodated other options (returned a different ). I was able to add and extra day.
  • TC
    The CedWay
    Nov 23, 2025
    5.0
    We rented a car through Alamo on the 10th of November. Jaee was at the front desk and was so helpful. She had a great attitude and a cheerful personality. She made picking up our rental seamless. Thank you, Jaee!!!!
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Frequently Asked Questions About Alamo Rent A Car

Where is Alamo Rent A Car located in Louisville?

Alamo Rent A Car is located at 600 Terminal Dr, Ste 8, Louisville, KY 40209, US.

What are the operating hours of Alamo Rent A Car?

Alamo Rent A Car is open daily from 8:00 AM to 11:59 PM, with limited service from midnight to 12:30 AM.