Business Details
About
Car Rental AgencyVan Rental
Need a rental car in London, KY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our London location today.
Location
Hours
Reviews
4.2
220 reviews
5 stars
147
4 stars
24
3 stars
13
2 stars
7
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the friendly and helpful staff, with many highlighting exceptional service experiences.
Vehicle Quality
Most reviews noted that the rental cars were clean, well-maintained, and equipped with modern safety features.
Reservation Issues
Several customers reported problems with reservations, including unavailability of reserved vehicles and unexpected charges.
Pickup/Drop-off Experience
Many customers appreciated the quick and seamless pickup and drop-off processes, although some experienced delays.
Mixed Experiences
While many had positive experiences, there were notable complaints about rude staff and poor communication, leading to frustration.
- KDKyra Draper2 days ago1.0Absolutely horrible. Me and my dad were trying to rent a car to go pick up my brother from BASIC/AIT graduation. Our pick up was scheduled for 1 o’clock. We showed up at 10:30. The seller there never gave a name, but he was extremely rude and cocky. He told us the card we were going to use wouldn’t work, but they took chime credit. We went to a bank to open up an account just for this. We then come back, realizing we had chime credit, but the virtual one. He tells us they don’t take that one and sends us back to the bank. We have to wait for the card to activate. The card activates, I CHECK IN ONLINE and we go back. We start to get the car and he mentions the $300 hold. He told us this around 12:45 and sent us BACK to the bank which was now closed, we had to run to the nearest Walmart and put the $300 on the card there. We head back to Enterprise, it’s now exactly 1:00, the time our pick up was scheduled. We pass him leaving right at one. He was absolutely horrible, lacked any sense of human decency and needs to be fixed. Shame on enterprise. I will never recommend or use this place, EVER.
- CRCatherine RitchOct 6, 20255.0Always friendly and efficient service
- MVMarty VaughnSep 21, 20255.0The booking process was very easy. The pick up and drop off was very convenient. The car provided was clean and well maintained. The model was very comfortable, new and had all the latest safty features. Thanks.
- MBmichelle browningSep 3, 20255.0Was great service except for one female employee that was very rude to my mother on the phone which could have been avoided completely if she had notified the insurance company first instead of being very rude to my mother on the phone but overall service and other employees were great
- KSKimberly SmithAug 28, 20255.0The staff was very friendly and helpful also very nice I recommend enterprise to anyone needing a rental car I would give them a ten + rating if I could
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in London, KY?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to meet various needs.
Where is Enterprise Rent-A-Car located in London, KY?
Enterprise Rent-A-Car is located at 151 Marketplace Spur, London, KY 40741.
What are the hours of operation for Enterprise Rent-A-Car in London?
The location is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
Can I make a reservation for a rental car online?
Yes, you can reserve your rental car online at the Enterprise London location's website.
What payment methods does Enterprise Rent-A-Car accept?
Payments can be made with American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car in London, KY offer any special deals?
They offer great weekend rates which you can book through their deals page.
Is Enterprise Rent-A-Car in London, KY owned by a woman and do they offer military discounts?
Yes, the location is woman-owned and offers discounts for active military personnel.
What nearby services can I find close to Enterprise Rent-A-Car in London?
Nearby you can find Enterprise Truck Rental, RV Parts Country, and Shell gas station among others, which can be useful for vehicle-related needs and refueling.
Are there any nearby real estate agencies close to Enterprise Rent-A-Car for customers interested in property?
Yes, several real estate agencies such as Weichert Realtors Ford Brothers, Jill Sizemore London - Weichert, Realtors - Ford Brothers, and Gloria Scott - Realtor with Weichert Ford Bros. are located nearby.
What health and wellness services are located near Enterprise Rent-A-Car?
Nearby health services include Elysian Med Spa, PT Pros Physical Therapy & Sports Centers, and CHI Saint Joseph Medical Group - Neurology, London.