Business Details
About
Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.
Location
Hours
Reviews
4.2
1,027 reviews
5 stars
704
4 stars
99
3 stars
46
2 stars
40
1 star
138
What are people saying?
AI-generated from recent customer reviews
Customer Service
Employees, especially Adam and Nick, received high praise for going above and beyond to assist customers, demonstrating kindness and helpfulness.
Quality of Service
While many customers were satisfied with the thoroughness of the car wash, some expressed disappointment with the cleaning quality, indicating inconsistency.
Staff Attitude
The staff's friendly and positive demeanor was frequently highlighted, contributing to a pleasant customer experience.
Extra Efforts
Several reviews noted employees offering additional services, such as cleaning floor mats and helping with car issues, which enhanced customer satisfaction.
Location Experience
The Richmond Road location was specifically mentioned as improving under the current staff, particularly Adam, who has positively impacted customer perceptions.
- TWTriston WileyOct 19, 20255.0Car wash broke down because of the weather and Juan offered to wash my car himself and did a very good job. He was the only one working that far and he did a great job. Thank you!
- AHAvram HicksOct 13, 20255.0Great service from Adam today!
- RWRay WilliamsOct 11, 20255.0Adam went out of his way to help me!
- JSJ SOct 7, 20255.0I had my car cleaned at the Richmond Rd location to try and remove some dirt that had accumulated around the mud flap and wheel well. I had gone through a Zips car wash on different occasions but the washes didn’t hit the area. I asked ADAM if there was a way to remove the dirt that was outside of the reach of the wash equipment and he exceeded what I expected anyone to do. ADAM took the spray wand and checked and sprayed each of my wheel wells on my car and then throughly sprayed the body of my car. I thanked ADAM for doing more than I expected anyone at the car wash to do. Adam simply responded by saying, “we are here to make sure your car is cleaned to your liking…this is what we do. I couldn’t have been more pleased with my encounter with Adam. Service with a smile and a positive attitude is a winning combination for any employer to have in an employee!🙂
- JCJordan CarrollOct 5, 20255.0Adam was so helpful! I left my backpack the other day when vacuuming out my car and could not find it all weekend. I’m very thankful they kept it safe and Adam was able to help me get it back!! Thanks!
Frequently Asked Questions About Zips Car Wash
What types of payment does Zips Car Wash accept?
Zips Car Wash is now cashless and accepts all major credit cards including American Express, Discover, MasterCard, Visa, as well as ZIPS gift cards.
What are the operating hours of Zips Car Wash on a typical day?
Zips Car Wash is open daily from 8:00 AM to 7:00 PM.
Are there any special holiday hours for Zips Car Wash?
Yes, Zips Car Wash is closed on November 27, 2025 and December 25, 2025. On December 24 and December 31, 2025, it operates from 8:00 AM to 5:00 PM, and on January 1, 2026, from 9:00 AM to 7:00 PM.
Does Zips Car Wash offer any membership programs?
Yes, the ZIPS UNLIMITED™ membership program offers daily wash privileges available at all locations to help protect your investment.
What services are included with every car wash at Zips Car Wash?
Every wash includes always-free self-service vacuums and detailing amenities, along with free vacuums as a featured message.
Where is Zips Car Wash located in Lexington, KY?
Zips Car Wash is located at 2576 Richmond Rd, Lexington, KY 40509, USA.
Are there other car wash options nearby Zips Car Wash?
Yes, nearby is Time To Shine Car Wash - Lexington on Richmond Road which also offers automotive and car wash services, providing additional options for quick washes.
Can I grab a meal near Zips Car Wash after getting my car washed?
Yes, there are several restaurants nearby including Bob Evans, Burger King, Dave's Hot Chicken, QDOBA Mexican Eats, and Miyako Sushi & Steak House, offering a variety of dining options.
Where can I find banking or ATM services near Zips Car Wash?
Nearby you can find Chase Bank and a Chase ATM for your financial service needs.
Are there any veterinary or pet care services near Zips Car Wash?
Yes, Sheabel Veterinary Hospital and Sheabel Pet Care Center are nearby for veterinary and pet care services.