Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Lexington.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
3792 Palomar Center Dr, Lexington, KY
40503, United States
Hours
Reviews
4.3
278 reviews
5 stars
207
4 stars
21
3 stars
10
2 stars
6
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and helpful, with specific mentions of individual employees providing excellent service.
Efficiency
Numerous reviews highlighted the quick service, with many customers reporting being in and out in under 30 minutes.
Quality Concerns
Several customers expressed dissatisfaction with the quality of service, citing issues such as improper oil changes and lack of accountability for mistakes.
Sales Practices
Some customers felt pressured by upselling tactics or experienced dishonesty regarding service recommendations, leading to a loss of trust.
Overall Experience
While many customers had positive experiences, there were notable complaints about service quality and management responses, leading to mixed overall satisfaction.
- MMMary Meixelsperger2 days ago5.0Fantastic team and great service. Thank you!!
- KHKent HurleyOct 20, 20255.0Very thorough and pleasant. Time wasn't too long.
- SEsteve eckhardtSep 25, 20255.0Zach and the team were amazing and did a great job.
- GZGranny ZAug 17, 20255.0Employees are always friendly, courteous, professional and helpful. They are efficient, yet thorough. It is always a pleasant experience!
- GSGarrett SizemoreAug 16, 20255.0They’re always professional and easy to talk to and they’ll take the extra time to help explain procedures to me and what they do to help keep my vehicle up and running.
Frequently Asked Questions About Valvoline Instant Oil Change
What type of services does Valvoline Instant Oil Change offer?
Valvoline Instant Oil Change provides quick, stay-in-your-car oil changes and a range of preventive vehicle maintenance services for all types of vehicles.
Where is Valvoline Instant Oil Change located?
It is located at 3792 Palomar Center Dr, Lexington, KY 40503, USA.
What are the business hours of Valvoline Instant Oil Change?
They are open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 6:00 PM.
Does Valvoline Instant Oil Change require appointments for their services?
No, appointments are not required; customers can walk in for services.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
Is Valvoline Instant Oil Change open on holidays?
They are closed on certain holidays, including November 27, 2025, and December 25, 2025.
Are there nearby gas stations to Valvoline Instant Oil Change?
Yes, nearby gas stations include Minit Mart, goodstop by Casey’s, and Shell, which can be convenient for customers needing fuel before or after their vehicle maintenance.
What dining options are available near Valvoline Instant Oil Change?
Nearby restaurants include Fazoli's for Italian food, McDonald's for burgers and fast food, Gold Star Chili, and Jimmy John's sandwich shop, providing various choices for a meal before or after your visit.
Are there any nearby financial services close to Valvoline Instant Oil Change?
Yes, nearby financial services include LibertyX Bitcoin ATM and Coin Cloud Bitcoin ATM for cryptocurrency transactions.
What types of vehicle services are available at Valvoline Instant Oil Change besides oil changes?
They offer preventive vehicle maintenance, including auto repair, car battery services, and auto air conditioning service.