Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Lexington.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
3792 Palomar Center Dr, Lexington, KY
40503, United States
Hours
Reviews
4.3
284 reviews
5 stars
213
4 stars
21
3 stars
10
2 stars
6
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individual employees like Hobbs and Cyrena.
Service Speed
Numerous reviews highlighted the quick service, with many customers noting they were in and out in a short amount of time.
Quality Concerns
Several customers reported issues with service quality, including improper oil changes and upselling tactics, leading to dissatisfaction.
Management Issues
Some reviews mentioned past management problems and inconsistent service experiences, affecting customer trust.
Overall Satisfaction
While many customers expressed high satisfaction and loyalty, a significant number reported negative experiences that could deter future visits.
- JWJaron WilliamsJan 6, 20265.0This was the most pleasant and professional oil change i have received, the two gentlemen (Daniel and the younger guy, i believe his name started with an “A”) that were assisting me were very friendly and informative when asked questions about the vehicles possible replacements. Thank yo for your assistance and pleasant experience today.
- DDDriveDec 26, 20255.0The service is always top notch and the employees are always so helpful. Don’t have anything to complain about.
- HHHolly HendricksDec 11, 20255.0Augusto was great! Friendly, hellpful, upbeat, and knowledgeable. No pressure. Fast service. Highly recommend!
- MCMark & Susan ColeDec 3, 20255.0The crew was very prompt and took care of my oil change very quickly. Also informed me of a low battery that I need to be concerned about and replaced a busted windshield wiper. As always they took care of the car's tires and fluids. Very satisfied
- SSStephanie SwettDec 1, 20255.0I always get wonderful service here! From tires, to fluids, to oil changes, and more, Zackory always takes care of me and helps me understand every procedure. Most of the staff is wonderful, even though they've had some questionable management in the passed year. I always recommend my Palomar crew!
Frequently Asked Questions About Valvoline Instant Oil Change
What type of services does Valvoline Instant Oil Change offer?
Valvoline Instant Oil Change provides quick, stay-in-your-car oil changes and a range of preventive vehicle maintenance services for all types of vehicles.
Where is Valvoline Instant Oil Change located?
It is located at 3792 Palomar Center Dr, Lexington, KY 40503, USA.
What are the business hours of Valvoline Instant Oil Change?
They are open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 6:00 PM.
Does Valvoline Instant Oil Change require appointments for their services?
No, appointments are not required; customers can walk in for services.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
Is Valvoline Instant Oil Change open on holidays?
They are closed on certain holidays, including November 27, 2025, and December 25, 2025.
Are there nearby gas stations to Valvoline Instant Oil Change?
Yes, nearby gas stations include Minit Mart, goodstop by Casey’s, and Shell, which can be convenient for customers needing fuel before or after their vehicle maintenance.
What dining options are available near Valvoline Instant Oil Change?
Nearby restaurants include Fazoli's for Italian food, McDonald's for burgers and fast food, Gold Star Chili, and Jimmy John's sandwich shop, providing various choices for a meal before or after your visit.
Are there any nearby financial services close to Valvoline Instant Oil Change?
Yes, nearby financial services include LibertyX Bitcoin ATM and Coin Cloud Bitcoin ATM for cryptocurrency transactions.
What types of vehicle services are available at Valvoline Instant Oil Change besides oil changes?
They offer preventive vehicle maintenance, including auto repair, car battery services, and auto air conditioning service.