Certified by Valvoline Instant Oil Change • Feb 08, 2026
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Lexington.
Details
Requires appointmentNot available
Credit cardAvailable
DebitAvailable
Mobile paymentsAvailable
Onsite servicesAvailable
Free parking garageNot available
Free parking lotNot available
Free street parkingNot available
On-site parkingNot available
Paid parking garageNot available
Paid parking lotNot available
Paid street parkingNot available
Location
Certified by Valvoline Instant Oil Change • Feb 08, 2026
Certified by Valvoline Instant Oil Change • Feb 08, 2026
Reviews
4.4
471 reviews
5 stars
347
4 stars
60
3 stars
10
2 stars
8
1 star
46
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the fast and friendly service, with several mentioning quick turnaround times for oil changes.
Staff Professionalism
While some reviews highlighted excellent staff interactions, others pointed out instances of rudeness and unprofessional behavior from certain employees.
Customer Experience
Overall, customers appreciated the helpfulness and knowledge of the staff, although there were complaints about upselling and service errors.
Pricing Concerns
Several customers expressed dissatisfaction with the pricing of services, feeling that they were charged excessively for oil changes and other services.
AP
Artemio Pimentel
Jan 20, 2026
1.0
STAY AWAY from this location!
To start, the people here have an absolutely terrible attitude. I came here for an oil change and I initially agreed to have a differential service done, but after being told they could only service one section and not both, I decided I did not want the service at all. That should have been the end of it. Instead, the technician became visibly upset and aggressively insisted on selling me the service anyway.
Even after I clearly said no multiple times, he tried to include it regardless. When I asked him to remove it, he became irate. A coworker approached him and asked if everything was okay. Hoping the situation would be handled professionally, I said, “No, he’s upset.” The coworker then snapped at me, saying, “Don’t say that. You wouldn’t like someone coming into your workplace saying that.” Completely uncalled for, especially since he had no idea what was going on. To top it off, he had the audacity to wave goodbye as he walked away. This guy was a Caucasian male with big goofy ear rings, don’t know his name.
What makes this even worse is that all of this was happening while a senior technician was supposedly training a new employee, which makes the lack of professionalism and quality control even more concerning.
I left the Broadway location feeling extremely uncomfortable and disrespected. I immediately went to the new location on Citation and Georgetown Rd, where they discovered the Broadway store failed to top off my fluids, didn’t check my tires, didn’t reset my oil life, and left an oil mess all over the front end of my vehicle. These are basic services that should have been completed correctly the first time.
Thankfully, the team at the Citation location actually did their job and treated me with respect. I strongly advise everyone to stay far away from the Broadway store and take your business to the Citation location instead.
GM
Gavin McPartlin
Dec 17, 2025
5.0
Great service and quick!
LM
Lexi McCullough
Dec 13, 2025
5.0
Great experience!! Tray was our technician and he was amazing. Very informative and helpful in deciding on the service’s we needed. Highly recommend him!! Very nice place
NR
Ned Royse
Dec 12, 2025
5.0
I am so impressed with this shop. Kudos to Sam who is running these bays like it's the navy. Best Valvoline in town hands down. Literally in and out in less than 20 minutes despite bringing in a vehicle with a lot of issues
JA
Jakira Allen
Dec 8, 2025
1.0
I love the location I have an oil leak on my way to my mechanic I stopped here to get oil I’m not sure if the guys name (white male heavy) very rude and nasty over a question about oil top off I will never go back to this location the people at Richmond rd are very nice and treat customers well .
Frequently Asked Questions About Valvoline Instant Oil Change
What types of vehicle maintenance services does Valvoline Instant Oil Change offer?
Valvoline Instant Oil Change offers 15-minute stay-in-your-car oil changes as well as a wide range of preventive vehicle maintenance solutions for all types of vehicles.
What are the operating hours of Valvoline Instant Oil Change on weekdays?
The shop is open Monday through Friday from 8:00 AM to 7:00 PM.
Is Valvoline Instant Oil Change open on weekends?
Yes, it is open on Saturdays from 8:00 AM to 6:00 PM and Sundays from 11:00 AM to 4:00 PM.
Do I need to schedule an appointment for an oil change at this location?
No, appointments are not required; customers can walk in for services.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept credit cards, debit cards, and mobile NFC payments.
When was the Valvoline Instant Oil Change location on North Broadway opened?
This location opened on October 29, 2013.
Where is Valvoline Instant Oil Change located?
It is located at 715 North Broadway, Lexington, KY 40508, USA.
Are there any nearby automotive repair shops close to Valvoline Instant Oil Change?
Yes, nearby automotive repair shops include Kentucky Car Care, R/T Automotive, and Brakeaway II Fourth Street Garage.
What amenities are near Valvoline Instant Oil Change for someone waiting during service?
Nearby amenities include Redbox kiosks for rentals, Speedway convenience store for snacks and drinks, and several fast food restaurants like Indi's Fast Food Restaurant and Subway.
Can customers combine a vehicle service visit with local shopping or financial services nearby?
Yes, customers can visit nearby places like Discount Tobacco Zone for shopping, Cash Express for payday loans, and LibertyX Bitcoin ATM for currency needs.
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Certified February 08, 2026Yext Knowledge Graph
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