Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Lexington.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
469 reviews
5 stars
346
4 stars
60
3 stars
10
2 stars
8
1 star
45
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of excellent and poor service experiences, with some praising the quick and friendly service while others highlighted significant issues with staff professionalism and service execution.
Staff Attitude
While many reviews commend the staff for being friendly and helpful, there are notable complaints about rude behavior from certain employees, particularly management.
Efficiency
Several customers appreciated the fast service and quick turnaround times, often completing oil changes in under 20 minutes.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, feeling that oil change costs were too high compared to previous experiences.
- GMGavin McPartlinDec 17, 20255.0Great service and quick!
- LMLexi McCulloughDec 13, 20255.0Great experience!! Tray was our technician and he was amazing. Very informative and helpful in deciding on the service’s we needed. Highly recommend him!! Very nice place
- NRNed RoyseDec 12, 20255.0I am so impressed with this shop. Kudos to Sam who is running these bays like it's the navy. Best Valvoline in town hands down. Literally in and out in less than 20 minutes despite bringing in a vehicle with a lot of issues
- JAJakira AllenDec 8, 20251.0I love the location I have an oil leak on my way to my mechanic I stopped here to get oil I’m not sure if the guys name (white male heavy) very rude and nasty over a question about oil top off I will never go back to this location the people at Richmond rd are very nice and treat customers well .
- KIKylie IsonNov 25, 20255.0Great group of guys! Helped me quickly and gave me several discounts to keep me going through the cold seasons! The managers, Wade and Jake were a delight and made the whole experience 10 times better!!
Frequently Asked Questions About Valvoline Instant Oil Change
What types of vehicle maintenance services does Valvoline Instant Oil Change offer?
Valvoline Instant Oil Change offers 15-minute stay-in-your-car oil changes as well as a wide range of preventive vehicle maintenance solutions for all types of vehicles.
What are the operating hours of Valvoline Instant Oil Change on weekdays?
The shop is open Monday through Friday from 8:00 AM to 7:00 PM.
Is Valvoline Instant Oil Change open on weekends?
Yes, it is open on Saturdays from 8:00 AM to 6:00 PM and Sundays from 11:00 AM to 4:00 PM.
Do I need to schedule an appointment for an oil change at this location?
No, appointments are not required; customers can walk in for services.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept credit cards, debit cards, and mobile NFC payments.
When was the Valvoline Instant Oil Change location on North Broadway opened?
This location opened on October 29, 2013.
Where is Valvoline Instant Oil Change located?
It is located at 715 North Broadway, Lexington, KY 40508, USA.
Are there any nearby automotive repair shops close to Valvoline Instant Oil Change?
Yes, nearby automotive repair shops include Kentucky Car Care, R/T Automotive, and Brakeaway II Fourth Street Garage.
What amenities are near Valvoline Instant Oil Change for someone waiting during service?
Nearby amenities include Redbox kiosks for rentals, Speedway convenience store for snacks and drinks, and several fast food restaurants like Indi's Fast Food Restaurant and Subway.
Can customers combine a vehicle service visit with local shopping or financial services nearby?
Yes, customers can visit nearby places like Discount Tobacco Zone for shopping, Cash Express for payday loans, and LibertyX Bitcoin ATM for currency needs.