Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Lexington.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
274 reviews
5 stars
257
4 stars3
3 stars1
2 stars0
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, professional, and helpful, creating a positive atmosphere for customers.
Efficiency
Many reviews highlight the quick service and minimal wait times, with customers appreciating the fast oil changes and overall efficiency.
Honesty and Transparency
Customers noted that the staff provided clear explanations of services needed without being pushy about upselling additional services.
Cleanliness and Organization
The facility is frequently mentioned as clean and well-maintained, contributing to a pleasant customer experience.
Mixed Experiences
While most feedback is positive, there are a few reports of service issues and dissatisfaction, indicating inconsistency in service quality.
- KCKay Clark2 days ago5.0Fast, helpful and great customer service! Especially BEN!!!!! He was great !!! Very personable!!!!
- EPErin PetreyJan 5, 20265.0Incredibly friendly and professional staff. I've now taken two cars to this location in the past 6 weeks and both experiences were easy and I did not feel upsold. Himothy was especially helpful and got me in and out quickly despite there being many other cars there. Will certainly be back to this location - and it's especially convenient being next to Costco gas!
- JJJakeJan 2, 20261.0They let me sit there in the bay for over 40 minutes and never came to help me while going to the other two cars waiting multiple times. Just let me sit there and ignored me. I’ll never go back to valvoline How does it take 40 minutes to do an oil change and how you gonna watch me sit there the whole time and never speak to me while you’re talking to people who just pulled up?
- CHCassie HaleDec 29, 20251.0Brought my company car in for service: needed a regular oil change, tire rotation. Staff proceeded to inform me that I need to go purchase lug nuts (I believe their socket was stripped out). Another gentleman and myself were in the waiting room that was 45 degrees. I went to pull out and they didn’t even air my tires to spec. All staff looked miserable and did not want to be there. I will never return to this location.
- GDGranit DDec 18, 20255.0RJ, an exceptional service technician, made my recent visit to this shop a memorable experience. Earlier this week, I had my finance’s car serviced, and JR and Naomi, in particular, stood out. Their professionalism and friendliness made it easy to work with them. Their efficiency and honesty were truly commendable. The entire team, including the manager and Himothy (aka Him, the assistant manager), was memorable. The workplace was great, and there was excellent communication among the team. I returned today to work on my car, and RJ was still hard at work. Him and Nolan helped me with my oil change and started my battery. Nolan was just as excellent.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change offer?
Valvoline Instant Oil Change offers quick, 15-minute stay-in-your-car oil changes and a wide range of preventive vehicle maintenance services for all types of vehicles.
Where is Valvoline Instant Oil Change located?
It is located at 2600 Polo Club Blvd, Lexington, KY 40509, USA.
What are the operating hours for Valvoline Instant Oil Change?
The hours are Monday to Friday 8:00 AM to 7:00 PM, Saturday 7:00 AM to 6:00 PM, and Sunday 9:00 AM to 6:00 PM. The location is closed on November 27, 2025 and December 25, 2025.
Do I need an appointment for an oil change at Valvoline Instant Oil Change?
No appointment is required for services at Valvoline Instant Oil Change.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
How can I contact Valvoline Instant Oil Change in Lexington?
You can call the main phone number at +1 859-514-1970 or the alternate phone at +1 800-327-8242.
What nearby gas stations can I visit before or after my service at Valvoline Instant Oil Change?
Costco Gasoline and Costco Gas Station are nearby and convenient for refueling your vehicle around your maintenance visit.
Are there any nearby dining options close to Valvoline Instant Oil Change?
Yes, Freddy's Frozen Custard & Steakburgers Lexington, KY, Godfather's Pizza Express, and Starbucks are nearby places where you can grab food or drinks.
Can I shop for automotive or outdoor gear near Valvoline Instant Oil Change?
Yes, Cabela's and Bass Pro Shops/Cabela's Boating Center are nearby stores where you can find outdoor gear and automotive supplies.
What other amenities or services are located near Valvoline Instant Oil Change that might be useful?
Nearby amenities include banks like Stock Yards Bank & Trust and Kentucky Bank, mobile stores like T-Mobile at Costco, and a Walgreens pharmacy for convenience needs.