Business Details
About
Car Rental Agency
Skip the counter when you rent a car with National in Lexington. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Lexington today!
Location
Hours
Reviews
4.4
308 reviews
5 stars
229
4 stars
28
3 stars
16
2 stars
8
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the friendly and helpful staff, with many highlighting exceptional service experiences.
Vehicle Availability
Several reviews noted issues with vehicle availability, particularly at smaller airports, leading to longer wait times for rentals.
Rental Process
The rental process was generally described as easy and efficient, though some customers experienced confusion regarding pricing and additional fees.
Car Quality
Customers consistently reported satisfaction with the cleanliness and condition of the vehicles rented.
Pricing Concerns
Some customers expressed frustration over unexpected charges and discrepancies in rental rates, impacting their overall experience.
- UBUncle BurtOct 27, 20254.0Friendly staff but they never seem to have the car size i reserved...
- JHJohn HeidOct 18, 20255.0Wonderful customer service!! They always go above and beyond to be sure their customers are happy! Also love the Emerald Aisle!!
- KSKeisha SOct 11, 20255.0Exceptional customer service
- RMRoberto MateoSep 28, 20255.0Jesse and Owen killed it!!
- EMEric MillerJul 24, 20254.0National I my go to. I rent a lot and it's nice to be able to choose your ride at most locations when you have status. But when flying into smaller airports their customer service members seem to lack in ability to make decisions on the customers behalf.
Frequently Asked Questions About National Car Rental
Where is National Car Rental located in Lexington, KY?
National Car Rental is located at 4000 Terminal Dr, Ste 103, Lexington, KY 40510, US.
What are the operating hours for National Car Rental in Lexington?
National Car Rental is open daily from 8:00 AM to 11:59 PM, with an additional short operating period from 12:00 AM to 12:30 AM.
What types of car rentals does National Car Rental offer in Lexington?
They offer economy car rentals, luxury car rentals, and general rental cars, including services for airport pick up.
Can I manage my car rental through a mobile app at National Car Rental in Lexington?
Yes, you can skip the counter and manage your rental right from the National app with Emerald Club by choosing any car in the aisle.
What payment options are accepted at National Car Rental in Lexington?
Payment options include American Express, Cash, Check, Discover, MasterCard, and Visa.
Does National Car Rental in Lexington offer any discounts for active military personnel?
Yes, National Car Rental provides discounts for active military members.
How can I make a reservation for a car rental at National Car Rental in Lexington?
Reservations can be made online through their official reservation website provided in their profile.
What other car rental agencies are located near National Car Rental in Lexington?
Nearby car rental agencies include Avis Car Rental, Hertz Rent A Car, Enterprise Rent-A-Car, Alamo Rent A Car, Dollar Car Rental, Budget Rent A Car, and Dollar Rent A Car.
Are there any dining options near National Car Rental in Lexington?
Yes, nearby dining options include Dunkin', Quiznos, The Bourbon Library Restaurant & Bar, Bluegrass Marketplace, and Sir Veza's Kitchen and Kantina.
What nearby airport facilities could be useful when renting a car from National Car Rental in Lexington?
Nearby airport facilities include Kentucky Bluegrass Airport, Lexington Terminal, Blue Grass Airport, Delta Sky Club, The Club At Bluegrass Airport, and Air Terminal Parking of Lexington, which can aid travel and parking needs.