Ken Towery’s Tire & Auto Care

4.1
317 reviews

About

Tire Shop
Visit Ken Towery’s Tire & Auto Care for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Ken Towery’s Tire & Auto Care
1350 South Broadway, Lexington, KY
40504, United States

Hours

Reviews

4.1
317 reviews
5 stars
226
4 stars
22
3 stars
8
2 stars
6
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their willingness to assist and provide good service.

Service Quality

There were mixed reviews regarding service quality, with some customers experiencing issues such as improper installations and long wait times, while others reported quick and efficient service.

Communication Issues

Several reviews mentioned poor communication regarding appointments, pricing, and service details, leading to customer frustration.

Trustworthiness

Some customers expressed concerns about being overcharged or receiving unnecessary services, while others found the business to be honest and reliable.

Overall Experience

Overall, experiences varied widely, with some customers having positive interactions while others reported significant dissatisfaction.
  • BC
    Betty Cornish
    5 days ago
    5.0
    Headlight bulb replaced. Scheduled a timely appointment and service completed. Staff were professional and friendly.
  • MM
    Monty Metcalfe
    Dec 18, 2025
    5.0
    Outstanding timely service
  • RB
    Ryan Blaise
    Dec 15, 2025
    2.0
    Made an appointment right at open on the website. I get a call 15 minutes before the scheduled service saying that the employee that does the service will not be there for hours and that they don’t do that service for the first couple hours they are open. I reschedule to get new tires and the next day have a completely flat tire. When they put on my new tires, they overlooked that there was a 2-3 inch crack in the rim.
  • LJ
    Leon Bailey Jr
    Dec 1, 2025
    4.0
    Nice Experience quiet everyone was nice and kind. Didn’t take long for them to do what they need to do on my vehicle. it would’ve been nice if someone looked at my vehicle and told me the price have been different. But life happens. It’s all good.
  • JO
    Jordan Osborn
    Nov 19, 2025
    5.0
    I had a great experience at this location on a stressful day with unexpected car issues. I walked in and felt the team worked to resolve the issue as quickly as possible. It was very clear the level of empathy and customer service provided throughout the process. Highly recommend!

Frequently Asked Questions About Ken Towery’s Tire & Auto Care

What services does Ken Towery’s Tire & Auto Care offer?

Ken Towery’s Tire & Auto Care provides comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, and check engine services, specializing in tire changes with brands like Goodyear and Cooper.

Where is Ken Towery’s Tire & Auto Care located?

It is located at 1350 South Broadway, Lexington, KY 40504, USA.