Business Details
About
Tire Shop
Visit Ken Towery’s Tire & Auto Care for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Hours
Reviews
4.1
317 reviews
5 stars
226
4 stars
22
3 stars
8
2 stars
6
1 star
55
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their willingness to assist and provide good service.
Service Quality
There were mixed reviews regarding service quality, with some customers experiencing issues such as improper installations and long wait times, while others reported quick and efficient service.
Communication Issues
Several reviews mentioned poor communication regarding appointments, pricing, and service details, leading to customer frustration.
Trustworthiness
Some customers expressed concerns about being overcharged or receiving unnecessary services, while others found the business to be honest and reliable.
Overall Experience
Overall, experiences varied widely, with some customers having positive interactions while others reported significant dissatisfaction.
- BCBetty Cornish5 days ago5.0Headlight bulb replaced. Scheduled a timely appointment and service completed. Staff were professional and friendly.
- MMMonty MetcalfeDec 18, 20255.0Outstanding timely service
- RBRyan BlaiseDec 15, 20252.0Made an appointment right at open on the website. I get a call 15 minutes before the scheduled service saying that the employee that does the service will not be there for hours and that they don’t do that service for the first couple hours they are open. I reschedule to get new tires and the next day have a completely flat tire. When they put on my new tires, they overlooked that there was a 2-3 inch crack in the rim.
- LJLeon Bailey JrDec 1, 20254.0Nice Experience quiet everyone was nice and kind. Didn’t take long for them to do what they need to do on my vehicle. it would’ve been nice if someone looked at my vehicle and told me the price have been different. But life happens. It’s all good.
- JOJordan OsbornNov 19, 20255.0I had a great experience at this location on a stressful day with unexpected car issues. I walked in and felt the team worked to resolve the issue as quickly as possible. It was very clear the level of empathy and customer service provided throughout the process. Highly recommend!
Frequently Asked Questions About Ken Towery’s Tire & Auto Care
What services does Ken Towery’s Tire & Auto Care offer?
Ken Towery’s Tire & Auto Care provides comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, and check engine services, specializing in tire changes with brands like Goodyear and Cooper.
Where is Ken Towery’s Tire & Auto Care located?
It is located at 1350 South Broadway, Lexington, KY 40504, USA.
What are the business hours of Ken Towery’s Tire & Auto Care?
The shop is open Monday to Friday from 7:30 AM to 7:00 PM, Saturdays from 7:30 AM to 6:00 PM, and Sundays from 9:00 AM to 5:00 PM.
How can I contact Ken Towery’s Tire & Auto Care?
You can reach them by phone at +1 859-255-9508.
Does Ken Towery’s Tire & Auto Care have an online presence?
Yes, you can visit their website at https://locations.kentowery.com/ky/lexington/1350-south-broadway-rd for more information.
What tire brands does Ken Towery’s Tire & Auto Care specialize in?
They specialize in tire brands such as Goodyear, Cooper, Nexen, Kumho, and Ironman.
Are there restaurants near Ken Towery’s Tire & Auto Care?
Yes, nearby restaurants include Pete's Wok, Roly Poly, The Wok, Lex Deli, Slim Chickens, Dunkin', and Fiddletree Kitchen & Bar, which you may visit before or after your auto service.
Is there convenient lodging near Ken Towery’s Tire & Auto Care?
Nearby lodging options include Tru By Hilton, Tru by Hilton University Medical Center, Elwood Hotel & Suites, The Inn On Broadway Keenland-Airport, Candlewood Suites, and Inn On Broadway for visitors needing accommodations.
What healthcare services are located near Ken Towery’s Tire & Auto Care?
Nearby healthcare services include CHI Saint Joseph Health - Saint Joseph Hospital, Audubon Dental & Implant Center, Cooley Medical Equipment, Hanger Clinic, Max Family Chiropractic, and several doctor offices.
Can nearby businesses help me if I need roadside assistance or travel help near Ken Towery’s Tire & Auto Care?
Yes, nearby services such as Western Union offer money transfer services, and nearby hospitals and medical centers like CHI Saint Joseph Health can assist in emergencies or medical needs during travel.