Ken Towery’s Tire & Auto Care

4.2
673 reviews

About

Tire Shop
Visit Ken Towery’s Tire & Auto Care for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Ken Towery’s Tire & Auto Care
120 Louie Place, Lexington, KY
40511, United States

Hours

Reviews

4.2
673 reviews
5 stars
481
4 stars
46
3 stars
23
2 stars
23
1 star
100

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, particularly highlighting individuals like Nick and Tejas for their exceptional service.

Efficiency

Several reviews noted quick service and timely repairs, with many customers appreciating the ability to get in and out without long waits.

Mixed Experiences

While many had positive experiences, some customers reported issues with miscommunication, long wait times, and dissatisfaction with service quality.

Pricing Concerns

There were complaints about high prices and unexpected charges, with some customers feeling misled about costs for services.

Technical Competence

Customers expressed confidence in the technical skills of the mechanics, with many noting successful repairs and thorough inspections.
  • GS
    Gavyn Scott
    2 days ago
    5.0
    Great customer service who is very friendly. Was able to help me out when my tire randomly failed and had to be replaced. Highly recommend.
  • VO
    Valerie Osborne
    Dec 1, 2025
    5.0
    Sharona Ferguson gave myself and my son awesome customer service. We will definitely be back.
  • AS
    AG Home Services
    Nov 19, 2025
    5.0
    I i’ve had poor experiences from this location in the past, but I am glad that I went back today. Tejas ghadaiali is bringing back something that sorely missed in our society and that’s customer service. He was polite and friendly and worked efficiently to satisfy not only my needs, but the needs of the other customers that were at the store as well. He seemed to have a good relationship with the technicians who were also working diligently and above all else was fair and honest, I will return and bring my business because of this gentleman.
  • RH
    Randy Hill
    Nov 19, 2025
    3.0
    They didn't pump my tire up to factory spec. They took my jack out of its place and then left it on my front seat. Other than that they did a good job.
  • MI
    Mr. Melvin H. Thomas III
    Nov 18, 2025
    5.0
    I purchased a set of four new tires through a buy-three-get-one-free promotion. The customer service team was welcoming, attentive, and provided prompt assistance throughout the process.

Frequently Asked Questions About Ken Towery’s Tire & Auto Care

What type of services does Ken Towery’s Tire & Auto Care provide?

Ken Towery’s Tire & Auto Care offers dealer-quality auto maintenance and repair services, including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and tire changes.

What are the working hours of Ken Towery’s Tire & Auto Care?

The shop is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.