Business Details
About
Tire Shop
Visit Ken Towery’s Tire & Auto Care for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Hours
Reviews
4.2
673 reviews
5 stars
481
4 stars
46
3 stars
23
2 stars
23
1 star
100
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, particularly highlighting individuals like Nick and Tejas for their exceptional service.
Efficiency
Several reviews noted quick service and timely repairs, with many customers appreciating the ability to get in and out without long waits.
Mixed Experiences
While many had positive experiences, some customers reported issues with miscommunication, long wait times, and dissatisfaction with service quality.
Pricing Concerns
There were complaints about high prices and unexpected charges, with some customers feeling misled about costs for services.
Technical Competence
Customers expressed confidence in the technical skills of the mechanics, with many noting successful repairs and thorough inspections.
- GSGavyn Scott2 days ago5.0Great customer service who is very friendly. Was able to help me out when my tire randomly failed and had to be replaced. Highly recommend.
- VOValerie OsborneDec 1, 20255.0Sharona Ferguson gave myself and my son awesome customer service. We will definitely be back.
- ASAG Home ServicesNov 19, 20255.0I i’ve had poor experiences from this location in the past, but I am glad that I went back today. Tejas ghadaiali is bringing back something that sorely missed in our society and that’s customer service. He was polite and friendly and worked efficiently to satisfy not only my needs, but the needs of the other customers that were at the store as well. He seemed to have a good relationship with the technicians who were also working diligently and above all else was fair and honest, I will return and bring my business because of this gentleman.
- RHRandy HillNov 19, 20253.0They didn't pump my tire up to factory spec. They took my jack out of its place and then left it on my front seat. Other than that they did a good job.
- MIMr. Melvin H. Thomas IIINov 18, 20255.0I purchased a set of four new tires through a buy-three-get-one-free promotion. The customer service team was welcoming, attentive, and provided prompt assistance throughout the process.
Frequently Asked Questions About Ken Towery’s Tire & Auto Care
What type of services does Ken Towery’s Tire & Auto Care provide?
Ken Towery’s Tire & Auto Care offers dealer-quality auto maintenance and repair services, including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and tire changes.
What are the working hours of Ken Towery’s Tire & Auto Care?
The shop is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Where is Ken Towery’s Tire & Auto Care located?
It is located at 120 Louie Place, Lexington, KY 40511, United States.
Which tire brands does Ken Towery’s Tire & Auto Care specialize in?
They specialize in tire changes with top-quality brands such as Goodyear, Cooper, Nexen, Kumho, and Ironman.
How can I contact Ken Towery’s Tire & Auto Care for appointments or inquiries?
You can contact them by phone at +1 859-523-5150 or visit their website at https://locations.kentowery.com/ky/lexington/120-louie-place.
Are there any nearby hotels if I am traveling and need accommodation close to Ken Towery’s Tire & Auto Care?
Yes, Staybridge Suites Lexington is a nearby hotel where visitors can stay conveniently close to Ken Towery’s Tire & Auto Care.
Where can I grab a quick meal near Ken Towery’s Tire & Auto Care?
You can visit nearby restaurants like Papa John’s Pizza or McDonald’s for fast and convenient food options.
Is there a fuel station close to Ken Towery’s Tire & Auto Care for refueling vehicles?
Yes, Kroger Fuel Center is nearby where customers can refuel their vehicles and also find convenience store items and coffee.
Are there any financial services near Ken Towery’s Tire & Auto Care for banking needs?
Nearby financial services include Lexington Postal Community Credit Union and Community Trust Bank, both offering banking and credit union services.
What should customers expect in terms of the expertise of the technicians at Ken Towery’s Tire & Auto Care?
The technicians are experts providing comprehensive automotive care including inspections, repairs, roadside assistance, and specialized check engine services.