Business Details
About
Tire Shop
Visit Ken Towery’s Tire & Auto Care for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Hours
Reviews
4.2
680 reviews
5 stars
486
4 stars
46
3 stars
23
2 stars
24
1 star
101
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Nick and Tajus for their exceptional service.
Pricing Issues
Several reviews mentioned discrepancies in pricing, with some customers feeling misled about costs for services and repairs.
Service Quality
While many customers reported positive experiences with repairs and maintenance, there were complaints about incomplete services and long wait times.
Trustworthiness
Customers appreciated the honesty of the staff regarding necessary repairs, although some expressed concerns about upselling and service quality.
- AHAshley H6 days ago1.0I was out of town and needed my brakes checked due to a noise. The website said open until 7pm and gave me the option for a free brake consultation at 6 or 6:30pm. Instead of calling me prior to the 6:30 appointment I made online, I was told upon arrival that they didn’t take appointments past 5pm for a brake change. I explained that it was only for a brake check and I couldn’t get there until almost 5. They made me an appt for the next evening at 5. Upon arrival (prior to 5), the lady at the desk tried to reschedule me again and was very rude. Over an hour later, they said they had me done. They tried to charge me $118 for an oil change. I told him I wasn’t there for an oil change, I had one the Saturday prior. My sticker was on my window. I was told to “enjoy the free oil change”. Incredibly rude and inconsiderate of your time.
- AWAnnalee WagnerDec 22, 20255.0Friendly service Fair price Good job!
- DDdlakerIIDec 13, 20255.0Trustworthy, the kind of place you go to that when they tell you you need something, YOU NEED IT... not more, not less. No Sales pitch " this is what your air filter looks like." It look like I need a new air filter! " You need it keep an eye on this and this, you are in yellow territory." And you better believe that I understood then, that I need to keep that in mind!! What's more important than the fact that they just turned my business, is that they earned my respect.
- FLFr. John ListDec 11, 20252.0I saw a online offering for a set of 4 tires, good price; made a reservation for the following day and followed up with phone call to confirm. I was told that tires would be ordered and present by the appointment. They weren't, but was given a name and phone number to call for the next day. I did so, but was again put off to another day. Now we are into the next week. The manager who was said to have the solution replied that the tires originally advertised didn't come in the size needed but (here comes the bait- and- switch) here's a deal on some external tires that we have in stocks and here's the discount we can offer. $300+ more than the original deal but okay. Final price still another $24...
- TGTyler GrimmDec 9, 20255.0This place is incredible! The customer service is unmatched, and they will help you in anyway they are capable of. Pooped a tire and stressed about it all day at work. They got me in at 5:30, and changed my oil, and did a check on my car. Didn’t add anything, just helped me out tremendously and were unbelievable nice. Tajus the manager is an amazing person, and Casey is an amazing mechanic. I cannot recommend more! 5 stars and will be getting all my service done here in the future!
Frequently Asked Questions About Ken Towery’s Tire & Auto Care
What type of services does Ken Towery’s Tire & Auto Care provide?
Ken Towery’s Tire & Auto Care offers dealer-quality auto maintenance and repair services, including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and tire changes.
What are the working hours of Ken Towery’s Tire & Auto Care?
The shop is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Where is Ken Towery’s Tire & Auto Care located?
It is located at 120 Louie Place, Lexington, KY 40511, United States.
Which tire brands does Ken Towery’s Tire & Auto Care specialize in?
They specialize in tire changes with top-quality brands such as Goodyear, Cooper, Nexen, Kumho, and Ironman.
How can I contact Ken Towery’s Tire & Auto Care for appointments or inquiries?
You can contact them by phone at +1 859-523-5150 or visit their website at https://locations.kentowery.com/ky/lexington/120-louie-place.
Are there any nearby hotels if I am traveling and need accommodation close to Ken Towery’s Tire & Auto Care?
Yes, Staybridge Suites Lexington is a nearby hotel where visitors can stay conveniently close to Ken Towery’s Tire & Auto Care.
Where can I grab a quick meal near Ken Towery’s Tire & Auto Care?
You can visit nearby restaurants like Papa John’s Pizza or McDonald’s for fast and convenient food options.
Is there a fuel station close to Ken Towery’s Tire & Auto Care for refueling vehicles?
Yes, Kroger Fuel Center is nearby where customers can refuel their vehicles and also find convenience store items and coffee.
Are there any financial services near Ken Towery’s Tire & Auto Care for banking needs?
Nearby financial services include Lexington Postal Community Credit Union and Community Trust Bank, both offering banking and credit union services.
What should customers expect in terms of the expertise of the technicians at Ken Towery’s Tire & Auto Care?
The technicians are experts providing comprehensive automotive care including inspections, repairs, roadside assistance, and specialized check engine services.