Ken Towery’s Tire & Auto Care

Reviews

• DH

  Daniel Helfer

  1 day ago
  5.0
  The team at Ken Towery's were great! They removed a foreign object out of my new tire and inspected it to make sure it was safe to drive with. Thankfully it didn't need a plug. They didn't charge me a dime because "we didn't do anything." They are a very professional group and they deserve a raise. Whatever the team is being paid, they should get double.
• AD

  Andrea D

  4 days ago
  5.0
  Nick was wonderful! This is the first time I have been to Ken’s and I will be back! They worked with me, were honest, recommended truthfully, and got me in and out! I had a really great experience and highly recommend going to Ken Towery’s by Kroger in the Meadowthorpe area-they really take care of you (and my son too!)! The “facilities” were clean, probably the cleanest shop I have ever seen as well! The man who worked on my car was also nice! I’ll be back for sure! Thank you all again! You were wonderful and I truly appreciate you and your services! It was so incredible!
• AF

  Allison Frasure

  Feb 27, 2026
  2.0
  I will go out of my way to go to another location, just to avoid this one. I arrived Thursday at 5p with a tire that was leaking air. After being ignored for about 5 minutes, I was rudely turned away, told they were too busy by a woman at the front desk. I was given no other options - like "Let me see if one of our other locations can fit you in" - nothing. I came back Friday at 3p, same woman behind the desk. She ignored me for about 10 minutes. A man from the service area saw me and came out and asked if I'd been helped. I said no. She audibly sighed and glared at me. She has been audibly passing gas, grunting, and belching as well. I'm sorry, but there's just too many other places to go in Lexington or this type of service...I'd rather not have someone be rude or be grossed out. I've witnessed her be rude to every customer that's walked through the door. I'm giving this a 2 due to the service tech - he was great. I'd give him a 5 by himself. The fact of the matter is that no one is ever happy when they walk in to a tire store - ever. The customer service doesn't even need to be good - it just shouldn't be 100% horrible.
• MP

  Melanie Palmgren

  Feb 23, 2026
  4.0
  My car suddenly lost coolant and I was fortunate enough that Ken Towery was less than a mile for me to be towed to. Everyone at this Ken Towery location were all incredibly nice and helpful. They were very fast with getting my car repaired and back to me in a day! The price was pretty expensive $656 to have a hosr replaced/coolant added/diagnosed (family of mechanics here), but considering they 'saved my bacon' so to speak on my car, I consider myself very fortunate that is all it was!
• GC

  Gretchen Conner

  Feb 11, 2026
  5.0
  I went in for something in my front tire. Ended up being a nail and it couldn't be fixed. Nick told me I really needed 4 new tires. I knew it was getting close and since I needed one if he was giving me a good deal would get all four. Thought he gave me a good price so we did all 4. While I waited I went outside and fell on Ken Towerys ice covered side walk and hit my head. After I got the car I went straight to the Er. When I got home 4 hours later I discovered I was missing 3 Gmc log nut covers on 3 tires. I called Nick at the store and he went looking for them. Ended up they were not in the shop. He told me he would take care of it and I have heard nothing. They also didn't put caps on the tire valves. If you can't put the hubcaps on correctly or put caps on the tire valves what else wasn't done correctly. 2/20/26 -Follow up -They have replaced the gmc covers and corrected everything. Did a great job. Thanks Nick.

Frequently Asked Questions About Ken Towery’s Tire & Auto Care