Business Details
About
Tire Shop
Visit Ken Towery’s Tire & Auto Care for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Hours
Reviews
4.2
670 reviews
5 stars
478
4 stars
46
3 stars
23
2 stars
23
1 star
100
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like Nick and Stan.
Service Quality
While some customers reported positive experiences with quick and effective service, others experienced issues with incomplete work and miscommunication regarding repairs.
Pricing Issues
Several reviews mentioned high prices and unexpected charges, leading to dissatisfaction with the overall value of services provided.
Wait Times
Customers frequently complained about long wait times for service, with some stating they waited several hours for simple tasks.
Communication Problems
There were multiple reports of poor communication regarding appointments, service updates, and pricing, leading to frustration among customers.
- EFEllen Fore4 days ago5.0The man who first greeted me was so helpful and knowledgeable. The manager was as well. I will definitely come back.
- ASAG Home Services5 days ago5.0I i’ve had poor experiences from this location in the past, but I am glad that I went back today. Tejas ghadaiali is bringing back something that sorely missed in our society and that’s customer service. He was polite and friendly and worked efficiently to satisfy not only my needs, but the needs of the other customers that were at the store as well. He seemed to have a good relationship with the technicians who were also working diligently and above all else was fair and honest, I will return and bring my business because of this gentleman.
- RHRandy Hill5 days ago3.0They didn't pump my tire up to factory spec. They took my jack out of its place and then left it on my front seat. Other than that they did a good job.
- MIMr. Melvin H. Thomas III6 days ago5.0I purchased a set of four new tires through a buy-three-get-one-free promotion. The customer service team was welcoming, attentive, and provided prompt assistance throughout the process.
- SKStephen KappelerOct 31, 20255.0They took care of me and my situation from the time I walked in until I left. They address my concerns before I even asked them my concerns/questions! Even offered options so I didn’t have to wait longer to even look to address an issue I would have later after I left… increased the tire pressure to prevents cold weather tire pressure indicators and having to add air later! Hate off to them… with this kind of serving, why go anywhere else! Stephen
Frequently Asked Questions About Ken Towery’s Tire & Auto Care
What type of services does Ken Towery’s Tire & Auto Care provide?
Ken Towery’s Tire & Auto Care offers dealer-quality auto maintenance and repair services, including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and tire changes.
What are the working hours of Ken Towery’s Tire & Auto Care?
The shop is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Where is Ken Towery’s Tire & Auto Care located?
It is located at 120 Louie Place, Lexington, KY 40511, United States.
Which tire brands does Ken Towery’s Tire & Auto Care specialize in?
They specialize in tire changes with top-quality brands such as Goodyear, Cooper, Nexen, Kumho, and Ironman.
How can I contact Ken Towery’s Tire & Auto Care for appointments or inquiries?
You can contact them by phone at +1 859-523-5150 or visit their website at https://locations.kentowery.com/ky/lexington/120-louie-place.
Are there any nearby hotels if I am traveling and need accommodation close to Ken Towery’s Tire & Auto Care?
Yes, Staybridge Suites Lexington is a nearby hotel where visitors can stay conveniently close to Ken Towery’s Tire & Auto Care.
Where can I grab a quick meal near Ken Towery’s Tire & Auto Care?
You can visit nearby restaurants like Papa John’s Pizza or McDonald’s for fast and convenient food options.
Is there a fuel station close to Ken Towery’s Tire & Auto Care for refueling vehicles?
Yes, Kroger Fuel Center is nearby where customers can refuel their vehicles and also find convenience store items and coffee.
Are there any financial services near Ken Towery’s Tire & Auto Care for banking needs?
Nearby financial services include Lexington Postal Community Credit Union and Community Trust Bank, both offering banking and credit union services.
What should customers expect in terms of the expertise of the technicians at Ken Towery’s Tire & Auto Care?
The technicians are experts providing comprehensive automotive care including inspections, repairs, roadside assistance, and specialized check engine services.