Business Details
About
Tire Shop
Visit Ken Towery’s Tire & Auto Care for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Ken Towery’s Tire & Auto Care
1512 Pleasant Ridge Drive, Lexington, KY
40509, United States
Hours
Reviews
4.1
307 reviews
5 stars
225
4 stars
12
3 stars
7
2 stars
11
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Brigitte, JC, and Nico.
Efficiency
Several reviews highlighted quick service, with customers often being in and out in under an hour for tire repairs and rotations.
Honesty
Customers appreciated the honesty of the staff, particularly in situations where they could have charged for unnecessary services.
Management Issues
There were multiple complaints about poor management, including disorganization, lack of communication, and unprofessional behavior from some managers.
Pricing Transparency
Some customers expressed frustration over unclear pricing and unexpected charges, indicating a need for better upfront communication about costs.
- FPFrank PNov 12, 20255.0Great shop, local. In and out
- MPMichael PulinkoNov 10, 20255.0The young man working the front was very informative, knowledgeable and honest. The staff in the shop showed great concern for my safety by explaining the work needed in detail so I could make a decision. No pressure sales tactics which put me at ease. You have a great group there.
- HJHeather JonesOct 24, 20255.0Staff did a wonderful job with putting my tires on. Very quick with putting tires on and quite place to finish my work.
- CZCraig ZofchakOct 19, 20255.0I got my tires rotated here while on a road trip after having them rotated at a prior company the day prior who installed them backwards(directional tires). They didn’t charge me and had me in and out in 20 minutes. Great service.
- RARebecca AshtonOct 17, 20255.0I’ve been here twice and have had nothing but an excellent experience both times. Most recently I brought my SUV to get checked for a nail in the tire. After ensuring there was no leak, they were able to just pull the nail out and didn’t charge me anything. Definitely recommend this location in particular
Frequently Asked Questions About Ken Towery’s Tire & Auto Care
What services does Ken Towery’s Tire & Auto Care offer?
Ken Towery’s Tire & Auto Care provides comprehensive automotive maintenance and repair services including tire changes with brands like Goodyear, Cooper, Nexen, Kumho, and Ironman, vehicle inspections, installations, roadside assistance, towing, and check engine services.
Where is Ken Towery’s Tire & Auto Care located?
It is located at 1512 Pleasant Ridge Drive, Lexington, KY 40509, USA.
What are the operating hours of Ken Towery’s Tire & Auto Care?
The shop is open Monday through Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
What phone number can I use to contact Ken Towery’s Tire & Auto Care?
You can reach Ken Towery’s Tire & Auto Care by calling +1 859-264-7400.
Can I find more information online about Ken Towery’s Tire & Auto Care?
Yes, you can visit their website at https://locations.kentowery.com/ky/lexington/1512-pleasant-ridge-drive for more details.
Are there hotel accommodations near Ken Towery’s Tire & Auto Care?
Yes, nearby hotels include Courtyard Lexington South/Hamburg Place, Home2 Suites Lexington Hamburg, Homewood Suites Lexington/Hamburg, and Holiday Inn Lexington - Hamburg, which can be convenient for customers traveling from out of town.
What dining options are available near Ken Towery’s Tire & Auto Care?
Nearby restaurants include Chicken Salad Chick for southern cuisine, El Mariachi Mexican Restaurant for Mexican food, Taziki's Mediterranean Cafe for Mediterranean dishes, and Osaka Japanese Restaurant Hamburg for sushi and Japanese meals.
Can I find motorcycle services near Ken Towery’s Tire & Auto Care?
Yes, motorcycle dealers and repair services such as Man O’ War Harley-Davidson, Bubbles At MOW H-D, Jacob Burton Motorcycle Sales, and Lexington Motorsports LLC are located nearby.
Is there a park or outdoor activity near Ken Towery’s Tire & Auto Care?
Yes, Pleasant Ridge Rail Trail is a nearby park that offers opportunities for outdoor activities, which can be nice to visit before or after your automotive service.
Does Ken Towery’s Tire & Auto Care handle emergency roadside services?
Yes, they offer roadside assistance and towing services as part of their comprehensive automotive care.