Ken Towery’s Tire & Auto Care

Reviews

• JW

  Jack Whitney

  4 days ago
  5.0
  Preston took good care of me so far. Still need to bring a wheel in for second tire mount. Will need to get tire pressure valve stems straightened out then.
• BS

  Barry Stamper

  Jan 5, 2026
  5.0
  New battery + positive post attachment.
• SW

  Steven Ward

  Jan 4, 2026
  4.0
  Doug , Caden and the other fella helped me out with advice, ordering and completion through out the process. I appreciate Doug with his evaluation and hard work to gett me back on the road.
• MD

  Michelle Dupree

  Nov 26, 2025
  5.0
  Amazing customer service. The employees went above and beyond to assist us. Highly recommend this shop.
• KW

  Kyle Webster

  Nov 24, 2025
  3.0
  I purchased tires on tirerack.com and they listed Ken Towery as one of the Installers that I could use. I called to set up appointment and set it up for Saturday morning At 11. Tire rack will also give you the agreed installation price for the tires which you are supposed to take with you when you get them installed. On Saturday morning I showed up to Ken Tower’s around 10:55. When I walked in to the check in area, there was no one at the front desk. I waited for approximately six or seven minutes and no one came. So I went back open the door again for the little ding for the them to hear it. someone finally came in and took my info. I gave them my keys and asked them how long it would take. He said it should be done by 12:30 or 1:00 at the latest. He said he would call me when it was ready.I thanked him and told him I would be back and went to get some food. I came back to the shop around 12:15 and again there was nobody at the front desk so I made my way to the waiting area and had a seat. I waited for approximately 45 minutes and went back to the front desk around 1:00 to see how it was coming. At this time, I asked the clerk where we were as far as the tire installation went and he stated that sorry, but we’re running behind. I can have it done in 30 minutes. I was a little frustrated, so I went back to the waiting area to continue waiting. It was not done in 30 minutes. It was 1:50 when it was finally done. He rang up the Bill and quoted me a price that was $70 more expensive than what had been quoted on tirerack.com. I showed him the print out and he did bring the price down to that price. I understand that delays to happen and some things are unavoidable but you could at least give me a call to let me know what’s going on or that it’s gonna take longer than expected. Overall, pretty dissatisfied with the experience.

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