Business Details
About
Tire Shop
Visit Ken Towery’s Tire & Auto Care for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Hours
Reviews
4.3
417 reviews
5 stars
315
4 stars
27
3 stars
17
2 stars
7
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.
Quality of Work
Overall, customers reported satisfaction with the quality of repairs and services provided, often noting that issues were resolved effectively.
Honesty and Transparency
Several reviews emphasized the honesty of the staff regarding necessary repairs and pricing, with many customers appreciating the lack of upselling.
Timeliness
While many customers experienced quick service, some reported long wait times and delays, particularly regarding appointments.
Pricing
Customers generally found the pricing to be reasonable, with some noting significant savings compared to competitors.
- CTCheryl TylerNov 12, 20251.0I chose this company because I thought they were faith based. Not. I went into the Todds road location wanting a specific brand of tire but was talked into some horrible tires, I believe, because the GM got some type of incentive or kickback. I also purchased some horrible windshield wipers as well. The staff and the GM made me feel like I was a bother during my first visit. They are weird acting and lack good customer service skills. When I got ready for my oil change, after getting the horrible tires and windshield wipers, I drove to the Leestown road location and had a much better experience. The Staff at the Leestown Rd location were personable and had excellent customer service skills. I had not planned to ever go back to the Todds road location, that is closer to my house. I unfortunately had to go back to them after a cold day and very mild snow this week. After leaving work I got into my car to drive home and started sliding all over the place. One of my windshield wipers broke. I have never in 62 years of driving had a windshield wiper break and I lived in Minnesota with -20 degrees and blizzards. When I went back to them about the tires and windshield wipers they gave all sorts of excuses. Insinuated that I broke the wiper, lied and said that they didn’t have another windshield in stock when they had them hanging in the same place that they got the ones that I purchased . I felt insulted by there condescending attitudes, As a previous part owner of company I would have never had the GM or some of the other staff representing my company.
- DSDarrin SterrettNov 9, 20255.0Fast, affordable, friendly, and did very good work. Very happy with the level of service and communication. Replaced both front CV half shafts and 4 wheel alignment. Definitely taking vehicle there in the future.
- ASAmy StamperNov 3, 20255.0We Love this Ken Towery on Todd’s Road! Steve and Scott are always friendly and honest! Won’t go anywhere else!
- EIElijah IsraelOct 31, 20255.0GREATLY APPRECIATED IN DIFFICULT TIMES WITH A STRUGGLING ECONOMY THESE FOLKS ARE GENUINELY CONSIDERATE THERE PURPOSE ISN'T TO MAKE A FAST BUCK BUT A HONEST ONE I DRIVE FROM OUT OF TOWN JUST TO COME GOING TO BE MY NEW ALL TIME SHOP THANKS TO KEN TOWERS AND THEIR ENTIRE CREW
- KSKevin SergentOct 27, 20255.0Stopped in to check for available appointments to have a tire pressure sensor replaced on my Toyota Sienna. I got an appointment for the following morning at 8 a.m. They found 2 bad sensors and promptly replace both using the sensors I purchased from Amazon. Professional, fast, and efficient.
Frequently Asked Questions About Ken Towery’s Tire & Auto Care
What services does Ken Towery’s Tire & Auto Care offer?
Ken Towery’s Tire & Auto Care offers comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, check engine services, and tire changes with top brands like Goodyear and Cooper.
What are the business hours for Ken Towery’s Tire & Auto Care?
Ken Towery’s Tire & Auto Care is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Where is Ken Towery’s Tire & Auto Care located?
Ken Towery’s Tire & Auto Care is located at 3110 Todds Road, Lexington, KY 40509, United States.
What tire brands does Ken Towery’s Tire & Auto Care specialize in?
The shop specializes in tire changes featuring top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
How can I contact Ken Towery’s Tire & Auto Care?
You can reach Ken Towery’s Tire & Auto Care by phone at +1 859-523-5911.
Are there other automotive services nearby Ken Towery’s Tire & Auto Care?
Yes, Expert Tire & Auto Service is nearby, offering tire sales, repairs, and automotive parts, providing additional options for automotive needs.
What nearby places can I visit after my service appointment at Ken Towery’s Tire & Auto Care?
Nearby places include Common Grounds, a coffee shop and café for a relaxing visit, and Penn Station East Coast Subs if you're looking for a quick and tasty sandwich.
Where can I find personal care services close to Ken Towery’s Tire & Auto Care?
TODDS ROAD BARBER SHOP and Blow & Glow beauty salon are nearby, perfect for grooming and beauty services before or after your visit.
Is there a convenient location nearby to send packages or pick up deliveries?
Yes, there are UPS Access Point locations nearby that provide courier, delivery, and shipping services for your convenience.
Does Ken Towery’s Tire & Auto Care have an online presence where I can learn more or schedule services?
Yes, they have official websites including their landing page: https://locations.kentowery.com/ky/lexington/3110-old-todds-road where you can find more information and possibly schedule services.