Many customers praised the friendly and helpful staff, particularly highlighting the efforts of managers like Marsha and Dylan.
Honesty and Integrity
Several reviews noted concerns about upselling and unnecessary repairs, while others appreciated the honesty in service recommendations.
Service Speed
While some customers experienced quick service, others reported long wait times and delays, particularly for appointments.
Mixed Experiences
The business received a mix of positive and negative feedback, with some customers expressing satisfaction and loyalty, while others reported feeling misled or dissatisfied.
BS
Brittaney seidel
Dec 17, 2025
1.0
This company has change with its staff!!!
Been a loyal customer for years here. Now this company has lost my business for straight up lying stated the vehicle need up and lower control arms and ball joints. When further research on my end from google and also taking it to a different machine both stated the suv had struts which means it doesn’t have upper and lower ball joins. So before you get anything done at this shop especially is your older and a female make sure you double check them on your vehicle oem products and items needed for the job. This staff will lie to you in your face and make a billing statement up with product that are not even for your vehicle.
Research your mechanic as well as
KH
K8 Hhk
Nov 22, 2025
1.0
This place is bad place.
Stay away!!!
AS
Ashley Swift
Aug 7, 2025
5.0
Quick despite short staffed. Helpful and according when I ordered the wrong tire.
AA
AMC
Jul 22, 2025
5.0
Fantastic service, super friendly, fast and made us feel like family. Jay cee the manager, was super welcoming and helpful. A pleasure to do business with. Highly recommend.
DM
Donna Miller
Aug 5, 2022
5.0
Appreciate James, Dylan and Taylor for their hard work and professional help getting us back on the road! They were courteous and efficient as they put safety first . They fixed our tire and answered any questions or concerns we had.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service in Lexington, KY offer?
Goodyear Auto Service provides full-service tire and automotive repair services, including oil changes and mechanical repairs.
What are the operating hours for Goodyear Auto Service?
The center is open Monday through Saturday from 7:00 AM to 6:00 PM and is closed on Sundays. Holiday hours may vary.
Where is Goodyear Auto Service located?
It is located at 396 Southland Drive, Lexington, KY 40503-1825, USA.
Does Goodyear Auto Service accept credit card payments?
Yes, they accept American Express, Discover, Mastercard, Visa, as well as cash and checks.
Is Goodyear Auto Service wheelchair accessible?
Yes, the facility has wheelchair accessible entrance and restrooms to accommodate all customers.
Can I pick up an order in-store at Goodyear Auto Service?
Yes, they offer in-store pickup services for customer convenience.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment online at their website via https://www.goodyearautoservice.com/en-US/make-appointment.
What are some notable nearby places to Goodyear Auto Service in Lexington?
Nearby places include The Blinds Man for window installations, Geno's Formal Affair for men's clothing and bridal wear, and The Soup Kitchen restaurant for dining options.
Are there places to eat near Goodyear Auto Service?
Yes, The Soup Kitchen is a nearby soup restaurant and McLeod's Coffee House offers coffee and smoothie options, both convenient for a meal before or after your visit.
Where can I find other automotive or tire services near Goodyear Auto Service?
Competitors and similar services nearby include Firestone Complete Auto Care, Discount Tire, NTB, Pep Boys, and Monro, offering alternative automotive repair and tire services.