Many customers praised the friendly and helpful staff, particularly highlighting the efforts of managers like Marsha and Max.
Service Quality
While some reviews noted excellent service and quick turnaround times, others reported issues with incomplete work and upselling of unnecessary services.
Pricing
Customers appreciated competitive pricing for tires and services, but some felt that certain repairs were overpriced or unnecessary.
Trustworthiness
Several customers expressed concerns about honesty, citing experiences where they felt misled or overcharged for services.
Overall Experience
The business received mixed reviews, with many loyal customers returning for years, while others had negative experiences that deterred them from returning.
KH
K8 Hhk
2 days ago
1.0
This place is bad place.
Stay away!!!
AS
Ashley Swift
Aug 7, 2025
5.0
Quick despite short staffed. Helpful and according when I ordered the wrong tire.
AA
AMC
Jul 22, 2025
5.0
Fantastic service, super friendly, fast and made us feel like family. Jay cee the manager, was super welcoming and helpful. A pleasure to do business with. Highly recommend.
AF
Andrea Felix
May 29, 2025
5.0
Edward went out of his way to make sure my car got an oil change. He helped me find the specific oil my car needed at O'Reilly and stayed past his shift to make sure it got done. I am appreciative of the care shown to my car.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service in Lexington, KY offer?
Goodyear Auto Service provides full-service tire and automotive repair services, including oil changes and mechanical repairs.
What are the operating hours for Goodyear Auto Service?
The center is open Monday through Saturday from 7:00 AM to 6:00 PM and is closed on Sundays. Holiday hours may vary.
Where is Goodyear Auto Service located?
It is located at 396 Southland Drive, Lexington, KY 40503-1825, USA.
Does Goodyear Auto Service accept credit card payments?
Yes, they accept American Express, Discover, Mastercard, Visa, as well as cash and checks.
Is Goodyear Auto Service wheelchair accessible?
Yes, the facility has wheelchair accessible entrance and restrooms to accommodate all customers.
Can I pick up an order in-store at Goodyear Auto Service?
Yes, they offer in-store pickup services for customer convenience.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment online at their website via https://www.goodyearautoservice.com/en-US/make-appointment.
What are some notable nearby places to Goodyear Auto Service in Lexington?
Nearby places include The Blinds Man for window installations, Geno's Formal Affair for men's clothing and bridal wear, and The Soup Kitchen restaurant for dining options.
Are there places to eat near Goodyear Auto Service?
Yes, The Soup Kitchen is a nearby soup restaurant and McLeod's Coffee House offers coffee and smoothie options, both convenient for a meal before or after your visit.
Where can I find other automotive or tire services near Goodyear Auto Service?
Competitors and similar services nearby include Firestone Complete Auto Care, Discount Tire, NTB, Pep Boys, and Monro, offering alternative automotive repair and tire services.