Brand Certified
Enterprise Rent-A-Car
4.0(300 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
121 Sand Lake Dr, Lexington, KY
40515, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(859) 269-9149
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/ky/lexington-richmond-rd-5828.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Lexington, KY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Richmond Road location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.0
300 reviews
5 stars
195
4 stars
29
3 stars
16
2 stars
7
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, while others reported poor service and unhelpful attitudes.
Vehicle Condition
Several reviews highlighted issues with vehicle cleanliness and maintenance, including smoke odors and unclean interiors.
Reservation Issues
Numerous customers experienced problems with vehicle availability despite confirmed reservations, leading to frustration and dissatisfaction.
Overall Experience
While some customers had positive experiences and would recommend the service, others expressed strong dissatisfaction and vowed not to return.
- ABAshley BryantJan 30, 20265.0Enterprise was extremely helpful when I needed to rent a car while my vehicle was being worked on. When my personal vehicle was not completed on time, Enterprise extended my rental with no hassle or hesitation. Everyone I spoke to was kind and courteous. The car was clean, well maintained, and served our family well for nearly a month. Thank you, Enterprise!
- KMKara MacsugaJan 30, 20261.0Really not helpful. Male dominated with mansplaining. We had issues while on a road trip up i75. Very reluctant to be of service
- MCMaida CandlerJan 22, 20265.0I am remiss in leaving this review, but it's been due to health issues. Fortunately all is well now, and I am happy to report a very positive experience with Enterprise in June of 2025. On a drive from Florida to Michigan, our 2022 Telluride intermittently was overheating. We managed to drop it off for repair in Lexington, and then got a rental at Enterprise for our Michigan destination and return to Lexington. Eric, the Manager at Enterprise, was extremely helpful, and found us a comfortable vehicle at a very decent price. His professionalism and kindness were exceptional. My husband and I highly recommend Enterprise on Sand Lake Drive!
- GRGguide ReviewerJan 18, 20265.0Good service, clean working cars
- TTTJ TiptonJan 16, 20265.0All employees were great and the process was quick and easy!
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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