Enterprise Rent-A-Car

4.2
218 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

1052 W High St, Lexington, KY
40508, United States
(859) 233-7799
https://www.enterprise.com/en/car-rental/locations/us/ky/lexington-high-st-5820.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Lexington, KY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our High Street location today.

Location

Enterprise Rent-A-Car
1052 W High St, Lexington, KY
40508, United States

Hours

Reviews

4.2
218 reviews
5 stars
155
4 stars
20
3 stars
9
2 stars
10
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and helpful, with several specific mentions of employees going above and beyond.

Vehicle Condition

There were multiple complaints about the cleanliness and maintenance of the vehicles, including reports of dirty cars and inadequate fuel levels.

Reservation Issues

Several customers experienced problems with reservations, including not having the reserved vehicle available and poor communication regarding availability.

Overall Experience

While many reviews highlighted positive experiences, there were notable frustrations regarding reliability and consistency of service.
  • BY
    bethany yates
    Dec 31, 2025
    5.0
    Easy pick up!! Easy drop off!!! Will definitely go to enterprise again
  • CR
    Chad Robinson
    Dec 30, 2025
    5.0
    High street location and staff were great to deal with while waiting for my car was in the shop. Will use again the next time I need a car.
  • LG
    Larry Gentry
    Dec 12, 2025
    5.0
    I received excellent service from Ben and Sara. The vehicle was clean and ready to go.
  • TL
    Todd Lambert
    Dec 10, 2025
    5.0
    After nearly a month in a rental, I can honestly say my experience with Enterprise was outstanding from start to finish. Ben Stallsmith, the assistant manager, went above and beyond to make sure I was taken care of with a clean, reliable vehicle and seamless service. His professionalism, personality, and attention to detail truly set the standard. Every staff member I encountered was friendly, helpful, and efficient. This location is a perfect example of how customer service should be done. Thank you! Todd Enterprise 1052 W High St Lexington, KY 40508
  • EG
    Eve Gilliam
    Dec 10, 2025
    5.0
    After trying 3 other Enterprise offices, this ONE has the BEST service! They call back and give you a direct line to avoid the aggravation of customer service from someone who doesn't know their stuff. Highly recommend Megan and Sarah!
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Lexington, KY?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury rentals to suit your needs.

What are the rental service hours for Enterprise Rent-A-Car on weekdays?

They are open from 8:00 AM to 6:00 PM Monday through Friday.