Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Lexington, KY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our High Street location today.
Location
Hours
Reviews
4.2
211 reviews
5 stars
148
4 stars
20
3 stars
9
2 stars
10
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently praised for being friendly, professional, and helpful, with many customers highlighting individual employees who went above and beyond.
Vehicle Condition
Several reviews mention issues with the cleanliness and maintenance of the rental cars, including receiving dirty vehicles and cars with low fuel or maintenance issues.
Reservation Issues
There are multiple complaints about reserved vehicles not being available upon arrival, leading to customer frustration and inconvenience.
Overall Experience
While many customers report positive experiences, there are notable inconsistencies in service quality, with some customers expressing dissatisfaction with their experiences.
Location Accessibility
Some customers found the location difficult to find or had issues with the hours of operation, impacting their overall experience.
- JMJose MercadoNov 16, 20254.0Staff is friendly. Only complaint is picked up rental with a quarter tank of gas instead of full
- LHLori HarrisOct 11, 20255.0The staff was great! Professional and so helpful! Great experience!
- LHLaura HillOct 10, 20255.0Just a couple of days ago I turned in a rental I had for a week. I worked with the High Street, Lexington, KY location. I don’t have any complaints whatsoever. I had a follow up phone call from Enterprise afterward (to close my account) and my $50 deposit was promptly refunded. Laura Hill (Lexington, KY). 10/10/2025
- MIMike IrwinOct 10, 20255.0Had to get a rental car when my car was totaled recently. All of the staff at Enterprise were so friendly, courteous, and helpful. I recommend Enterprise to you for your car rental needs.
- SOStacy o'dellSep 26, 20255.0FAST FRIENDLY SERVICE WITH THE PEOPLE I TALKED WITH.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Lexington, KY?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury rentals to suit your needs.
What are the rental service hours for Enterprise Rent-A-Car on weekdays?
They are open from 8:00 AM to 6:00 PM Monday through Friday.
Is Enterprise Rent-A-Car open on Sundays?
No, the Lexington High Street location is closed on Sundays.
Where is Enterprise Rent-A-Car located in Lexington, KY?
The location is at 1052 W High St, Lexington, KY 40508.
What payment options does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa payments.
Does Enterprise Rent-A-Car offer discounts for active military members?
Yes, discounts for active military members are available.
Can I reserve a rental car online for the Lexington High Street location?
Yes, you can reserve online at their official reservation page.
What nearby automotive repair options are available if I need service while renting?
Nearby automotive repairs include Motorsports of Lexington and The Lab Autobody, both offer automotive repair and customization services.
Which nearby places can I visit for event photography or arts and entertainment?
Digital Blue Beagle and Blue Hill Station offer event photography, while The Dolly Mural provides arts and entertainment experiences nearby.
Are there any community centers or cafes close to Enterprise Rent-A-Car?
Yes, Recovery Cafe Lexington is a community center and cafe located nearby, ideal for relaxing before or after your rental experience.