AutoZone Auto Parts

4.3
527 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone is the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
120 Sand Lake Dr, Lexington, KY
40515, United States

Hours

Reviews

4.3
527 reviews
5 stars
349
4 stars
95
3 stars
32
2 stars
9
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific employees receiving commendations for their exceptional service.

Product Quality

There were mixed reviews regarding product quality, with some customers expressing dissatisfaction with certain parts, particularly electrical components, while others appreciated the affordability and availability of items.

Inconsistent Experiences

Several reviews highlighted inconsistent service experiences, with some customers reporting excellent assistance while others encountered rude or unhelpful staff.

Store Cleanliness

Customers noted that the store was generally clean and well-organized, contributing positively to their shopping experience.
  • DD
    D
    Jan 4, 2026
    5.0
    James and Cameron took great care of me!
  • NB
    Nicole Bentivegna
    Dec 11, 2025
    5.0
    Excellent staff and service.
  • KG
    Keirriya Gregory
    Nov 18, 2025
    1.0
    I literally just had the most horrible encounter with this store. I tried to go inside getting a little bit Help and they were completely condescending pretentious, and honestly super rude. This employee just told me no we can’t and won’t work on your car when all I was asking is for a little help to patch up my window Before I needed to drive on the interstate with it raining outside. I would’ve bought tape or something and literally just needed some assistance with making sure that the rain doesn’t soak my car. Instead of being professional or just lending a kind hand, he was very pretentious about it and made sure to let me know. No, we will not help you. We are not kind. I may have said some words as I was leaving, but he acted very unprofessional exchanging words back
  • JJ
    Jon
    Oct 14, 2025
    5.0
    This is my auto parts store, if they dont have what you need at this location, they will get it quick. Unless im in a bind and cant wait, its always worth it. Customer service has always been top notched. Thanks for being reliable!! Updated: I also want to make clear that ANY store is Only As Good As The Employees that run it!! The richmand Autozone would not be what it is without the amazing crew they have! Hey Autozone, lets give some credit to those acually running the store!!! If not publicly, do it with thier bank account! These folks deserve it!
  • SH
    Sarah Hunter
    Oct 10, 2025
    5.0
    Oil filter

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours for AutoZone Auto Parts in Lexington?

AutoZone Auto Parts in Lexington is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 9:00 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Lexington?

It is located at 120 Sand Lake Dr, Lexington, KY 40515, USA.