Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone is the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
525 reviews
5 stars
347
4 stars
95
3 stars
32
2 stars
9
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.
Product Quality
Several reviews mentioned dissatisfaction with the quality of certain parts, particularly electrical components, leading to frustration.
Store Experience
Customers appreciated the cleanliness and organization of the store, as well as the efficient service during visits.
Mixed Experiences
While many had positive interactions, some reported rude service and issues with staff knowledge, indicating inconsistency in customer experiences.
Inventory Issues
There were complaints about inventory management, with customers expressing frustration over parts being unavailable despite online listings.
- KGKeirriya Gregory6 days ago1.0I literally just had the most horrible encounter with this store. I tried to go inside getting a little bit Help and they were completely condescending pretentious, and honestly super rude. This employee just told me no we can’t and won’t work on your car when all I was asking is for a little help to patch up my window Before I needed to drive on the interstate with it raining outside. I would’ve bought tape or something and literally just needed some assistance with making sure that the rain doesn’t soak my car. Instead of being professional or just lending a kind hand, he was very pretentious about it and made sure to let me know. No, we will not help you. We are not kind. I may have said some words as I was leaving, but he acted very unprofessional exchanging words back
- JJJonOct 14, 20255.0This is my auto parts store, if they dont have what you need at this location, they will get it quick. Unless im in a bind and cant wait, its always worth it. Customer service has always been top notched. Thanks for being reliable!! Updated: I also want to make clear that ANY store is Only As Good As The Employees that run it!! The richmand Autozone would not be what it is without the amazing crew they have! Hey Autozone, lets give some credit to those acually running the store!!! If not publicly, do it with thier bank account! These folks deserve it!
- SHSarah HunterOct 10, 20255.0Oil filter
- ABAlexander BushOct 1, 20255.0All of the staff were extremely helpful and friendly, knowledgeable of their products and appreciated my business
- CMChris McConnellSep 24, 20251.0PISSED. I like the store. Friendly & helpful. Thier parts are CHEAP JUNK. DURALAST = 🗑 🚮 I bought a starter from them 8 months ago along with a new battery. Installed them both and have not had any problems until yesterday. Went to start the engine and white smoke came out from under the hood. The starter cooked itself. Fried solenoid souffle. Since I don't want to lay down on the rain soaked ground this time I decided that it has to go to my mechanic. Now the cost jumped from a mere $100 to nearly $600 just to put a 2 bolt starter on. That's the best you can do AutoZone on an electronic replacement part? 8 months? Am I going to get my money back? Nope. Because my mechanic will have to use thE AutoZone starter as a core for the new one he's going to put on which he'll charge me double maybe triple what I paid last time ..... depends on his markup When it comes to buying ELECTRICAL parts do yourself a favor and GO SOMEWHERE ELSE that carries better quality products because AutoZone sucks in that department.
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours for AutoZone Auto Parts in Lexington?
AutoZone Auto Parts in Lexington is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 9:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Lexington?
It is located at 120 Sand Lake Dr, Lexington, KY 40515, USA.
What types of services does AutoZone Auto Parts offer?
They offer in-store pickup, same-day delivery, and curbside pickup for auto parts and accessories.
Which brands are available at this AutoZone Auto Parts store?
Brands include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What types of products can I find at AutoZone Auto Parts?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
How can I contact AutoZone Auto Parts in Lexington?
You can call them at +1 859-286-8028 or email customer.service@autozone.com.
Does AutoZone Auto Parts have an online presence where I can shop or get information?
Yes, you can shop online or find more information at https://www.autozone.com/locations/ky/lexington/120-sand-lake-dr.html.
Are there dining options near AutoZone Auto Parts in Lexington?
Yes, nearby dining options include Zaxby's (chicken restaurant), Firehouse Subs (sandwich shop), Jet’s Pizza (pizza restaurant), and City Barbeque (barbecue and burger restaurant).
What nearby services can help me if I need a rental car or insurance while visiting AutoZone Auto Parts?
Nearby services include Enterprise Rent-A-Car for rentals and insurance agencies such as Jason Bridges at Comparion Insurance Agency, Joey Doom II, Jeffrey Creech, and Jordan Newman from Liberty Mutual Insurance.
Are there any healthcare or medical facilities close to AutoZone Auto Parts?
Yes, nearby healthcare facilities include Waldman Schantz Turner Plastic Surgery Center, CoolBluLex hospital, Family Allergy & Asthma clinic, Eye Consultants of Kentucky, Wellward Regenerative Medicine, and KORT Physical Therapy.