AutoZone Auto Parts

4.3
382 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Lane Allen Rd in Lexington, KY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Lexington, KY or call us at (859) 277-1303.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
820 Lane Allen Rd, Lexington, KY
40504, United States

Hours

Reviews

4.3
382 reviews
5 stars
252
4 stars
66
3 stars
25
2 stars
8
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, often going above and beyond to assist.

Product Knowledge

Employees demonstrated strong product knowledge, helping customers troubleshoot issues and providing accurate recommendations.

Mixed Experiences

While most reviews were positive, some customers reported negative experiences with specific staff members, indicating inconsistency in service quality.

Efficiency

Customers appreciated the quick service and efficiency in handling tasks like battery installations and troubleshooting.

Store Environment

The store was generally described as clean and well-stocked, although there were occasional complaints about staff availability.
  • AB
    Amy-Jo Buckman
    5 days ago
    5.0
    Awesome. Can not give enough stars. First autozone where they didn't treat woman like we are idiots and down to me Checked my car and new right away what the was. Got it fixed and on my way.
  • NM
    Natalia Mason
    6 days ago
    5.0
    My SUV’s check engine light was on and a friend told me to take it to AutoZone. The one by my house on Nicholasville Rd didn’t have the tool to read what was wrong so I drove to the location on Lane Allen and Zane took care of what I needed. He was knowledgeable and gave me great advice. I will definitely go back and see him again.
  • JC
    Jason Cheever
    Jan 3, 2026
    5.0
    Very Professional and knowledgeable staff that are customer service orientated
  • CB
    Cole Brickley
    Dec 14, 2025
    5.0
    Had a great experience today with the help from George. George asked me questions about my problem, found the right tool, and came outside to help me fix it in single digit weather. He was super friendly and fixed the issue I was having. The service I received couldn't of been any better!
  • DT
    Debbie Leigh Ann Thompson
    Dec 11, 2025
    1.0
    my husband and i were passing through here a while ago on our way to a revival and stopped here oil. we wont be back. my husband had to deal with this horrible man at the register. he was rude as could be and very profane. we will be taking our business elsewhere if were eever in the area again. ive always thought this city to be a nice area of kentucky but it is every bit the cesspool my nephew told me it is and the people who work here are proof.

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Lexington, KY is open from 7:30 AM to 9:00 PM Monday through Saturday.

What are the Sunday opening hours for the AutoZone on Lane Allen Rd?

On Sundays, AutoZone Auto Parts is open from 8:30 AM to 8:00 PM.