Advance Auto Parts

4.1
278 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1317 Versailles Rd in Lexington offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1317 Versailles Rd, Lexington, KY
40504, United States

Hours

Reviews

4.1
278 reviews
5 stars
145
4 stars
75
3 stars
24
2 stars
6
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported rude behavior and unprofessionalism.

Product Knowledge

Some employees demonstrated strong product knowledge and were able to assist customers effectively, while others were criticized for lacking basic knowledge about parts.

Installation Services

Several customers appreciated the free installation services offered for items like wiper blades and batteries, highlighting this as a positive aspect of their experience.

Store Environment

There were complaints about the store environment, including instances of unprofessional behavior among staff and a lack of adult supervision.

Pricing Issues

Customers noted that prices were often higher than competitors, leading some to prefer shopping elsewhere.
  • EB
    Ellowyn B
    Aug 24, 2025
    5.0
    Corry was extremely helpful! He got us what we needed fast and efficiently and was very kind. Usually guys make you feel kinda stupid for not knowing what’s wrong with your car but he made us feel in-the-know and involved with the process!!!!
  • NC
    Nasaely Castillo
    Aug 20, 2025
    5.0
    Corry was super helpful he tested and changed my battery in 90 degree weather without hesitation! Can’t thank him enough.
  • AL
    April Leadingham
    Jul 12, 2025
    1.0
    Went in looking for a 02 sensor wrench, they had no clue what it was- i asked if the one they had in stock was the only one guy said "I dont know." Asked if they rented them guy said "I dont know." Then I asked if there was a autozone near by guy said " i dont know." Ne er once came from behind the counter to help, never once looked on the computer to see if they rented the 02 sensor wrench and didn't know shit. Same guy a couple weeks prior my girlfriend drove my friends car up there to get a diagnostic run on it and he told her he cant do it because in order to do it he had to take parts off the vehicle to hook the reader up lmao its literally under the steering column. These boys are lazy that was there today and shouldn't be working in customer service.
  • AS
    Audrey Sarah
    Jun 12, 2025
    5.0
    So there's this chick, Kiana that works here, a real live female and she's the manager and she totally saved my life this morning fixing my car. I was just in complete awe of her because she was a girly girl AND she works in male-dominated field AND she’s absolutely killin’ it!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*