A 300-acre vacation hub on the north shores of Lake Cumberland, Safe Harbor Jamestown enjoys a long-standing reputation as a premier lake resort destination. From the brand-new swimming pool and waterside restaurant to lake-front lodging and small boat rentals, opportunities for adventure – and relaxation – are abundant.
Many customers reported that the marina and rental equipment are in poor condition, with issues such as moldy boats, broken amenities, and a general lack of maintenance.
Customer Service
While some reviews praised friendly and helpful staff, others highlighted rude employees and poor service, particularly regarding communication and responsiveness.
Pricing Concerns
Several customers expressed dissatisfaction with rising prices for rentals and food, feeling that the value does not match the cost.
Amenities and Accessibility
Customers noted a lack of available amenities, such as closed restaurants and insufficient shuttle services, which detracted from their overall experience.
Natural Beauty
Despite the issues, many reviews praised the beautiful location and natural surroundings, highlighting the lake and wildlife as positive aspects of the visit.
LL
LaVern
Oct 24, 2025
5.0
It was a very nice well kept harbor with nice docks
FF
FireFighterX540
Sep 19, 2025
5.0
Amazing time out, would highly recommend!
JP
Jesse Phillips
Aug 11, 2025
5.0
Great place. Love the turtles
KF
Kayla Fryman
Aug 10, 2025
5.0
Owner is phenomenal. Best food and drinks you’ll find on the lake!
WM
william Martin
Jul 27, 2025
5.0
Used ramp several times this past week at Jamestown.
Condition of ramp and roads was excellent. Staff working area
were extremely helpful since it was my first time at location.
Shuttle to parking area was actually enjoyable with late model van and super courteous driver.
Looking forward to coming back.
Thanks!
Frequently Asked Questions About Safe Harbor Jamestown
What is Safe Harbor Jamestown and what facilities does it offer?
Safe Harbor Jamestown is a 300-acre vacation hub on the north shores of Lake Cumberland offering a premier lake resort destination with lake-front lodging, a new swimming pool, waterside restaurant, and small boat rentals.
Where is Safe Harbor Jamestown located?
Safe Harbor Jamestown is located at 3677 Kentucky 92, Jamestown, KY 42629, USA.
What are the operating hours for Safe Harbor Jamestown?
Safe Harbor Jamestown is open Monday to Wednesday from 8 AM to 6 PM, Thursday from 8 AM to 8 PM, Friday and Saturday from 8 AM to 10 PM, and Sunday from 8 AM to 9 PM.
How can I contact Safe Harbor Jamestown?
You can contact Safe Harbor Jamestown by phone at +1 270-285-0444 or via email at jamestown@shmarinas.com.
What kinds of boat services does Safe Harbor Jamestown provide?
Does Safe Harbor Jamestown have an online presence where I can find more information?
Yes, you can visit their website at https://shmarinas.com/locations/safe-harbor-jamestown/ or find them on Facebook at Safe Harbor Jamestown and Instagram under @safeharborjamestown.
What nearby dining options are available around Safe Harbor Jamestown?
Nearby dining options include Momma Jj’s BBQ for barbecue lovers, Chucky's State Dock Grill offering seafood and American dishes, The Wheel House for bar and grill fare, Cumberland Tap beer bar, and Rowena Landing Restaurant with buffet service.
What nearby recreational facilities can visitors to Safe Harbor Jamestown enjoy?
Visitors can enjoy The Place to Be H2O gym and sports venue, Jamestown Marina, State Dock for boat rentals, and several marinas around Lake Cumberland including Jamestown Resort and Marina and Lake Cumberland State Dock.
Are there nearby lodging and resort options in addition to Safe Harbor Jamestown?
Yes, nearby lodging options include Jamestown Resort and Marina, Lure Lodge at Lake Cumberland State Park, Timber Pointe Resort, and Pumpkin Creek Lodge.
What makes Safe Harbor Jamestown a suitable destination for both adventure and relaxation?
With lake-front lodging, a new swimming pool, waterside restaurant, and small boat rentals, Safe Harbor Jamestown provides ample opportunities for adventurous water activities and tranquil relaxation.