Facility Condition
Many customers reported that the marina and accommodations are in poor condition, with issues such as broken furniture, moldy boats, and unsanitary bathrooms.
Customer Service
While some reviews praised friendly and helpful staff, others highlighted rude employees and poor service, particularly regarding communication and responsiveness.
Value for Money
Several customers expressed dissatisfaction with rising prices for rentals and food, feeling that the quality did not match the cost.
Amenities and Maintenance
Customers noted a lack of maintenance and updates to facilities, including closed restaurants and inadequate shuttle services, which detracted from their overall experience.
Natural Beauty
Despite the issues, many reviews appreciated the beautiful location and natural surroundings, highlighting the lake and wildlife as positive aspects.