Valvoline Instant Oil Change

4.5
269 reviews
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Business Details

2000 Declaration Drive, Independence, KY
41051, United States
(859) 356-4500
https://store.vioc.com/ky/independence/2000-declaration-drive
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About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Independence.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
2000 Declaration Drive, Independence, KY
41051, United States

Hours

Reviews

4.5
269 reviews
5 stars
204
4 stars
29
3 stars
18
2 stars
7
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are consistently described as friendly, knowledgeable, and helpful, contributing to a positive experience for many customers.

Efficiency

Most reviews highlight the quick service, with many customers noting they were in and out in under 20 minutes.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices and perceived overcharging for services, leading to frustration.

Service Quality Issues

A few reviews mentioned problems with service quality, including negligence that resulted in damage or dissatisfaction with the oil change process.
  • TH
    Todd Hedges
    1 day ago
    5.0
    Professional friendly courteous.. quick and easy..in and out in under 15 minutes ..beats the hell out of 2 hours at the dealership.
  • NS
    Nicholas Stephenson
    2 days ago
    5.0
    Man. I seen so many good things today. I seen coaching, teamwork and alot of love. Customer service is unbeatable. Thank you for taking extra time to take my car apart again and putting it back together. I apologize for there not to be a solution. Get your service done here!
  • HH
    haley hopkins
    Dec 22, 2025
    2.0
    I love this Valvoline. I come here every time I need an oil change because everyone is always so friendly, efficient, and quick. I never leave reviews and I feel bad doing it now, but i’ve been kicking myself since I left for not saying anything and I think my experience warrants one today. According to my receipt, Anthony was my cashier today and he was extremely rude. Every single question he asked, he did so flatly while tapping his fingers and bouncing his leg so seemingly irritated. I misheard one of his questions and when I didn’t give the “correct” answer he looked at me sideways, like “uh try again”. The list goes on. It was ridiculous, he had me feeling like I was doing something wrong the whole time I was there. All the other associates were so nice when they showed me the oil level and had me turn my car on. Really made his bad attitude stand out. I’ve worked in customer service for a long time and have never treated a customer like that, especially upon arrival. Don’t get me wrong, everyone has bad days… but don’t take it out on strangers.
  • EM
    Ella Mahaney
    Dec 18, 2025
    5.0
    THE best valvoline in nky. everyone there is so kind and knowledgeable and dont make me feel like the dumbest person on the planet when i need an oil change. i would drive for hours just to get my oil changed here.
  • SW
    Sharon Weber
    Dec 6, 2025
    5.0
    Always rt on time and very friendly.
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Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change in Independence provide?

Valvoline offers quick, stay-in-your-car oil changes in about 15 minutes along with a wide range of preventive vehicle maintenance services for all types of vehicles.

Where is Valvoline Instant Oil Change located in Independence?

It is located at 2000 Declaration Drive, Independence, KY 41051, United States.