Many customers praised the friendly and helpful staff, highlighting excellent customer service experiences.
Service Efficiency
Several reviews noted quick and efficient service, with many customers appreciating timely repairs and maintenance.
Pricing Concerns
Multiple customers expressed dissatisfaction with pricing, feeling that costs were higher than expected or that they were upsold unnecessary services.
Inconsistent Experiences
There were mixed reviews regarding service quality, with some customers reporting negative experiences related to miscommunication and unprofessional behavior.
Quality of Work
While some customers were satisfied with the repairs and services, others reported issues with the quality of work, including damage to vehicles.
KK
Kenny Klein
Aug 15, 2025
3.0
I took my truck in To get an alignment and they said they couldn’t give me an alignment because I had four basketball joints. It just seems like that every time I go there they find a reason not to do the alignment.
AB
Alison Burton
Jul 30, 2025
1.0
DO NOT GIVE THEM YOUR BUSINESS.
I would give them no stars and I would have an employee fired. How do you do a routine oil change and NOT put oil back in. And this is after, I was assured that I had one of the most reliable mechanics. And the store manager telling me that they "even" double checked it. 5 days ago, I had two running vehicles. Now, I have one. Livid.
SB
Shannan Braddy
Jul 10, 2025
5.0
ALWAYS SERVICE WITH A SMILE! I went in to have a rear wheel assembly put on. They gave me an appointment for 8:00 am. As soon as I arrived, the mechanic went straight to work! No waiting! The job was done right the first time and reasonably priced! I’d give more stars if I could! Highly recommend these guys!
TW
Taylor Wilson
Jun 28, 2025
1.0
Not once, but twice now, I have made an appointment for an oil change on a fleet van. I dropped it off when they opened, and returned an hour before they closed only to be told that they "didn't get to it today".
I'm not ignorant of what likely occurred. I get that they worked in other, more profitable jobs at the expense of not only my time, but my family's time to shuttle me back and forth in another vehicle for nothing...that makes sense in the lens of making more money. But that's not how you run a business.
At no point did they even call me. When I walked in, three mechanics were crowded around the front desk. When they saw me, I heard one say my company name and two of them departed to the back without saying a word - leaving the third to break the news to me. Completely unprofessional. Your owner should be embarrassed.
If you have other options, I'd look elsewhere for service. Your vehicle and your time only matters as much as it will cost you.
Frequently Asked Questions About Goodyear Auto Service
What are the business hours for Goodyear Auto Service?
Goodyear Auto Service is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 8:00 AM to 5:00 PM, and closed on Sundays.
Which tire brands does Goodyear Auto Service offer?
They offer brands including Goodyear Tire, Kelly Tire, Dunlop Tire, Kenda Tire, Yokohama Tire, Alliance Tire, General Tire, Cooper Tire, and Continental Tire.
What types of services are available at Goodyear Auto Service?
Services include auto repair, tire mounting and repair, oil changes, brake services, shocks and struts, battery replacement, windshield wipers, preventive maintenance, heavy duty truck repairs, tire sales, 24-hour roadside service, tire balancing, and alignment.
Where is Goodyear Auto Service located?
It is located at 2300 Fort Campbell Blvd, Hopkinsville, KY 42240, United States.
How can I contact Goodyear Auto Service for customer service inquiries?
You can reach them by phone at +1 270-886-2519 or email at customerservice@rabentire.com.
Which payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Diners Club, Discover, Invoice, Mastercard, Traveler's Check, and Visa.
Is Goodyear Auto Service affiliated with any professional organizations?
Yes, they are affiliated with the Tire Industry Association and are AAA Approved.
Can I schedule a service appointment online at Goodyear Auto Service?
Yes, you can schedule service appointments online at https://www.rabentire.com/schedule-service/.
What nearby places can I visit when I come to Goodyear Auto Service?
Nearby places include Raben Tire & Auto Service, Valvoline Instant Oil Change for quick oil services, and local shops like Goodwill and Save More Drugs for shopping and pharmacy needs.
Are there dining options near Goodyear Auto Service for before or after my visit?
Yes, nearby dining options include Domino's pizza restaurant, Smoothie King smoothie juice bar, La Michoacana Antojitos ice cream shop, and Martin Burger & BBQ for a variety of meals.
What lodging options are available near Goodyear Auto Service?
King's Court Motel is nearby if you need accommodations near Goodyear Auto Service.