Goodyear Auto Service

4.4
377 reviews

About

Auto Repair ShopTire Shop

Location

Goodyear Auto Service
2300 FORT CAMPBELL BLVD, Hopkinsville, KY
42240, United States

Hours

Reviews

4.4
377 reviews
5 stars
272
4 stars
51
3 stars
11
2 stars
8
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting excellent customer service experiences.

Service Efficiency

Several reviews noted quick and efficient service, with many customers appreciating timely repairs and maintenance.

Pricing Concerns

Multiple customers expressed dissatisfaction with pricing, feeling that costs were higher than expected or that they were upsold unnecessary services.

Inconsistent Experiences

There were mixed reviews regarding service quality, with some customers reporting negative experiences related to miscommunication and unprofessional behavior.

Quality of Work

While some customers were satisfied with the repairs and services, others reported issues with the quality of work, including damage to vehicles.
  • KK
    Kenny Klein
    Aug 15, 2025
    3.0
    I took my truck in To get an alignment and they said they couldn’t give me an alignment because I had four basketball joints. It just seems like that every time I go there they find a reason not to do the alignment.
  • AB
    Alison Burton
    Jul 30, 2025
    1.0
    DO NOT GIVE THEM YOUR BUSINESS. I would give them no stars and I would have an employee fired. How do you do a routine oil change and NOT put oil back in. And this is after, I was assured that I had one of the most reliable mechanics. And the store manager telling me that they "even" double checked it. 5 days ago, I had two running vehicles. Now, I have one. Livid.
  • SB
    Shannan Braddy
    Jul 10, 2025
    5.0
    ALWAYS SERVICE WITH A SMILE! I went in to have a rear wheel assembly put on. They gave me an appointment for 8:00 am. As soon as I arrived, the mechanic went straight to work! No waiting! The job was done right the first time and reasonably priced! I’d give more stars if I could! Highly recommend these guys!
  • TW
    Taylor Wilson
    Jun 28, 2025
    1.0
    Not once, but twice now, I have made an appointment for an oil change on a fleet van. I dropped it off when they opened, and returned an hour before they closed only to be told that they "didn't get to it today". I'm not ignorant of what likely occurred. I get that they worked in other, more profitable jobs at the expense of not only my time, but my family's time to shuttle me back and forth in another vehicle for nothing...that makes sense in the lens of making more money. But that's not how you run a business. At no point did they even call me. When I walked in, three mechanics were crowded around the front desk. When they saw me, I heard one say my company name and two of them departed to the back without saying a word - leaving the third to break the news to me. Completely unprofessional. Your owner should be embarrassed. If you have other options, I'd look elsewhere for service. Your vehicle and your time only matters as much as it will cost you.

Frequently Asked Questions About Goodyear Auto Service

What are the business hours for Goodyear Auto Service?

Goodyear Auto Service is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 8:00 AM to 5:00 PM, and closed on Sundays.

Which tire brands does Goodyear Auto Service offer?

They offer brands including Goodyear Tire, Kelly Tire, Dunlop Tire, Kenda Tire, Yokohama Tire, Alliance Tire, General Tire, Cooper Tire, and Continental Tire.