Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Henderson.
Feedback on customer service is mixed; while many praised the friendly and professional staff, several reviews highlighted poor customer relations and unprofessional behavior from certain employees.
Service Quality
Customers appreciated the speed and efficiency of the service, but there were complaints about incomplete services and lack of attention to detail, such as not resetting oil-life indicators or checking requested fluids.
Pricing
Many customers found the prices to be high compared to competitors, with some expressing dissatisfaction over unexpected charges for basic services.
Overall Experience
While some customers reported positive experiences and expressed a desire to return, others vowed not to return due to negative interactions or service issues.
KW
Kurt Wiesen
Dec 6, 2025
3.0
Work was done as advertised. Poor customer relations skills exhibited by team lead. Basically here’s what you owe and here’s your sticker.
OA
Ollisha Adams
Nov 25, 2025
1.0
**“I came here for a simple oil change and the service was very unprofessional. After finishing the oil change, the technician was about to send me off without resetting my oil-life light or even mentioning that they didn’t know how. I had to bring it up myself, and the tech admitted they ‘don’t really know how to do that on newer cars.’
If a shop can’t handle something basic like resetting the indicator, it makes me question the quality of the work being done under the hood. That’s not a service I can trust. I won’t be returning.”**
Didn't show me my air filter. Never told me my tire pressure. Didn't get complete service for what I had to pay. Im completely dissatisfied.
The Mangager there didn't seem to care at all! Zachary Gm , CSR was Reilly , Top side WYatt, bottomside :Jacey
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change offer in Henderson?
Valvoline Instant Oil Change provides 15-minute stay-in-your-car oil changes and a wide range of preventive vehicle maintenance services for all vehicle types in Henderson.
What are the operating hours of Valvoline Instant Oil Change on weekdays?
The location is open Monday through Friday from 8:00 AM to 6:00 PM.
Is Valvoline Instant Oil Change open on weekends in Henderson?
Yes, it is open Saturdays from 8:00 AM to 5:00 PM and Sundays from 10:00 AM to 4:00 PM.
Does Valvoline Instant Oil Change in Henderson require appointments for service?
No, appointments are not required; customers can walk in for service.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
Where is Valvoline Instant Oil Change located in Henderson?
It is located at 1408 North Green Street, Henderson, KY 42420, United States.
Is Valvoline Instant Oil Change open on major holidays?
The location is closed on major holidays such as November 27, 2025, and December 25, 2025.
What automotive-related businesses are near Valvoline Instant Oil Change on North Green Street?
Nearby automotive businesses include Goodyear Auto Service, Just Tires, Raben Tire & Auto Service, and Speed-E-Kleen Auto Wash, which offer tire services and car washes to complement your vehicle care needs.
Are there food and drink options near Valvoline Instant Oil Change in Henderson?
Yes, nearby you can find Mama's Pizza and Golden Corral Buffet & Grill, perfect for grabbing a meal before or after your vehicle service.
How can nearby transportation options assist customers visiting Valvoline Instant Oil Change?
Henderson Taxi services are available nearby to provide convenient transportation for customers to and from the service location if needed.