Valvoline Instant Oil Change

4.2
221 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Henderson.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
1408 North Green Street, Henderson, KY
42420, United States

Hours

Reviews

4.2
221 reviews
5 stars
133
4 stars
42
3 stars
20
2 stars
3
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many praised the friendly and professional staff, several reviews highlighted poor customer relations and unprofessional behavior from certain employees.

Service Quality

Customers appreciated the speed and efficiency of the service, but there were complaints about incomplete services and lack of attention to detail, such as not resetting oil-life indicators or checking requested fluids.

Pricing

Many customers found the prices to be high compared to competitors, with some expressing dissatisfaction over unexpected charges for basic services.

Overall Experience

While some customers reported positive experiences and expressed a desire to return, others vowed not to return due to negative interactions or service issues.
  • KW
    Kurt Wiesen
    Dec 6, 2025
    3.0
    Work was done as advertised. Poor customer relations skills exhibited by team lead. Basically here’s what you owe and here’s your sticker.
  • OA
    Ollisha Adams
    Nov 25, 2025
    1.0
    **“I came here for a simple oil change and the service was very unprofessional. After finishing the oil change, the technician was about to send me off without resetting my oil-life light or even mentioning that they didn’t know how. I had to bring it up myself, and the tech admitted they ‘don’t really know how to do that on newer cars.’ If a shop can’t handle something basic like resetting the indicator, it makes me question the quality of the work being done under the hood. That’s not a service I can trust. I won’t be returning.”** Didn't show me my air filter. Never told me my tire pressure. Didn't get complete service for what I had to pay. Im completely dissatisfied. The Mangager there didn't seem to care at all! Zachary Gm , CSR was Reilly , Top side WYatt, bottomside :Jacey
  • DP
    Dennis Partin
    Aug 26, 2025
    5.0
    Very fast great service.
  • LF
    Laney Ford
    Jan 18, 2025
    5.0
    Friendly and efficient!
  • KG
    Kristi Graziani
    May 12, 2020
    4.0
    Fast and great service

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change offer in Henderson?

Valvoline Instant Oil Change provides 15-minute stay-in-your-car oil changes and a wide range of preventive vehicle maintenance services for all vehicle types in Henderson.

What are the operating hours of Valvoline Instant Oil Change on weekdays?

The location is open Monday through Friday from 8:00 AM to 6:00 PM.