Enterprise Rent-A-Car

4.4
170 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Henderson, KY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Henderson location today.

Location

Enterprise Rent-A-Car
2021 US-41, Henderson, KY
42420, United States

Hours

Reviews

4.4
170 reviews
5 stars
124
4 stars
26
3 stars
5
2 stars
2
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their willingness to go above and beyond to assist.

Cleanliness Issues

Several reviews mentioned that vehicles were not clean upon pickup, with reports of dirt, trash, and even animal hair in the cars.

Rental Process

The rental process was generally described as quick and efficient, although some customers experienced delays and issues with vehicle availability.

Vehicle Quality

While many customers appreciated the quality and condition of the vehicles, there were complaints about specific cars being dirty or having mechanical issues.

Mixed Experiences

Overall, experiences varied widely, with some customers expressing high satisfaction while others reported significant frustrations.
  • JF
    Jeremy Farmer
    Nov 14, 2025
    5.0
    My first time having to use a rental service. I had my truck totaled and was stressed to the max! Cole at the Henderson location was absolutely amazing. He made it 1000% stress free and easy. He is by far the best customer service representative I’ve ever dealt with at any company. I will absolutely recommend you all to anyone of my friends that need a rental solely because of how smooth and effective he was at his job.
  • RO
    Racquel O'Brian
    Oct 17, 2025
    4.0
    We rented a truck for 2 days while ours was in the shop. Very nice vehicle. Service was swift and friendly.
  • LR
    Linda R.
    Oct 15, 2025
    5.0
    Excellent service, friendly staff. Nice car but there was a mouse or mice in the vehicle. Never saw them but plenty of droppings and they ate through a Wendy's bag and wrapper and ate part of my cheeseburger.
  • EM
    Elizabeth Meredith
    Oct 12, 2025
    5.0
    Cole is above and beyond Amazing!! He will go the extra mile to make sure you are taken care of!!
  • LL
    Lori
    Sep 21, 2025
    1.0
    When I got in the car and started driving it I noticed it had something smeared on the windows .. thought it was in the outside , used the wipers .. ( wipers , front and back were falling apart by the way ) it was on the inside !!!! I can't believe they allowed a car to leave the lot that nasty !! I went home and had to wash it myself. Totally grossed out because I have no idea what that was !!! I know I should have went back but I had already filled it up with gas and didn't want to have to get another one and fill it up too.. Ok .. Then I noticed a nocking coming from the back of the car . I go to turn it in and told the woman about it all .. she was extremely nice and offered a free upgrade next time I may need a rental but wanted me to give a 5 star rating !!! Really ????? I just can't do that in good conscience..I just can't . That car was filthy.. she was very sweet but I just couldn't do it . So if you're reading this I am sorry , but I can't do a 5 star , you all don't deserve it .

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Henderson, KY?

Enterprise Rent-A-Car in Henderson offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.

What are the operating hours of Enterprise Rent-A-Car in Henderson?

The location is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.