AutoZone Auto Parts

4.2
372 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone N Green St in Henderson, KY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Henderson, KY or call us at (270) 831-2370.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1001 N Green St, Henderson, KY
42420, United States

Hours

Reviews

4.2
372 reviews
5 stars
213
4 stars
85
3 stars
38
2 stars
11
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received high praise for their helpfulness and knowledge, others were criticized for being inattentive or rude.

Staff Knowledge

Many customers appreciated the staff's knowledge and expertise, particularly in assisting with vehicle issues and providing product recommendations.

Stock Availability

Customers frequently noted that the store generally has the parts they need in stock, although there were instances of incorrect stock information leading to frustration.

Wait Times

Several reviews mentioned long wait times for service, particularly during busy hours, which negatively impacted the overall experience.

Pricing

Customers expressed concerns about pricing, noting that while parts are available, they are often perceived as higher than competitors.
  • MF
    Max Ferguson
    Jan 5, 2026
    5.0
    Angel was great and helped me get my headlight and battery replaced in what some would say record time! Great store and people!
  • KB
    Key Brown
    Dec 8, 2025
    5.0
    Stopped into AutoZone on short notice needing brighter head light due to recent dark winter conditions.. Roland the store manager went over and beyond helping me switch out my bulbs in the freezing winter weather this afternoon.. truly a blessing.. 🙏Great customer service and very knowledgeable…Only if we had more like him!! Thanks Again Roland!!! - Mike
  • BO
    Brenda Overfield
    Nov 20, 2025
    4.0
    Good place to go they listen and very friendly
  • LN
    Latisha Nunnelly
    Sep 25, 2025
    1.0
    Stood in line for 20 minutes one person working with customers while 2 other employees put up stock and was doing somethings on the computer. Horrible customer service. I walked out.
  • AG
    Amanda Gainor
    Sep 24, 2025
    1.0
    Comment Value :I researched a part online, it said it was in my local store so I bought it. Got the email it was ready for pick up went to pick it up. It wasn’t there. Store said it was in the next city over and they could have it by opening the next day. Went to the store an hour after opening they still don’t have the part I need. It could take half the day. I have an appointment to get my car fixed and need this part. What the point of having order online and pick up if you’re not gonna follow thru on your end? I might loose my job because you geniuses can’t follow thru with an order online and get your heads out of your back sides to follow thru with it. Sending me a ready for pick up email when it’s not even in the store is also dumb. Terrible customer service and no wonder people go to oreillys. At least they say when they don’t have stuff . Didn’t get the part until almost two days later . Myself and my husband are very displeased espec Since this part was $215.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts in Henderson, KY?

AutoZone Auto Parts in Henderson, KY is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:30 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup or delivery services?

Yes, AutoZone provides in-store pickup, curbside pickup, and same-day delivery services for your convenience.