National Car Rental

Reviews

• WE

  Wadi Eljari

  Apr 5, 2026
  5.0
  above and beyond service, the supervisor on the 3rd floor will do all he can to make leave with a car and a smile.
• JW

  Joel Williams

  Apr 4, 2026
  5.0
  Cecil provided excellent customer service. He went above and beyond to find the ideal vehicle for our family road trip. Vehicle return was also super smooth and easy. Great job to the whole team.
• TT

  Tammy

  Mar 27, 2026
  5.0
  Kam at CVG is the best person I’ve ever worked with at National. He listened, understood my situation, and provided a great solution thru National Car rental. Too bad I couldn’t call a phone number to reach him directly. I stopped by the booth at the car pick-up area at CVG to find him and definitely glad I did. He is totally customer centric.
• RJ

  Raymond Martinez Jr

  Mar 22, 2026
  5.0
  The Executive Emerald Aisle makes a huge difference between National and all the rest. The staff, upon return, was polite, professional, and efficient. Much appreciated.
• LA

  Luis Abarca

  Mar 1, 2026
  5.0
  This is the same comment I made to National Rental Car survey: Couldn’t find a Chevy Equinox on the Diamond Lane and had to select a foreign made vehicle that I always have problems connecting my phone’s Bluetooth. But, when I told this to Brantley at the exit booth, Brantley immediately called for an Equinox for me and manager Deon drove it to me and I enjoyed the vehicle for a week rental. The problem I had with the Bluetooth connection with the foreign vehicle was not encountered with the American made Chevy Equinox. Soon as I attempted to connect, it connected and then immediately asked me if I wanted to connect to Apple CarPlay that I need to have in the vehicle’s screen to see my GPS and see where I’m going instead of having to look at my phone for directions with the foreign made vehicle. Thanks to Brantley and Deon for making my weekly rental way more enjoyable with the Chevy Equunox! I have been seeing less Chevy Equinoxes at National rental car locations and I would encourage National to keep the Ewuinox Avila me to customers and not the smaller size Chevy Trax SUV; also, keep the automatic back door truck feature on the Equinox so we can open the back trunk door in the key fob. That was the only negative of the Equinox I rented at CVG airport the past week; missed the automatic rear trunk door feature in the vehicle’s fob. Thanks again to Brantley and Deon for making my rental experience much more satisfactory with the Chevy Equinox; and no, I don’t work for Chevrolet, but do own an Equinox!

Frequently Asked Questions About National Car Rental