Business Details
About
Truck Repair ShopTruck DealerUsed Truck DealerTruck Parts SupplierTruck Accessories StoreTruck Rental Agency
At The Larson Group, we believe buying a truck should be more than a transaction. Our reputation is built on our passion, which translates to premium products that keep you on the road, industry leading customer service, and the knowledge that comes from founders who were drivers before they were dealers. A relationship with us means you’re not just buying a Peterbilt - you’re buying a TLG Peterbilt.
Details
- DebitAvailable
- Mobile paymentsNot available
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
179 reviews
5 stars
114
4 stars
27
3 stars
9
2 stars
3
1 star
26
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the service team for being fast, efficient, and knowledgeable, with several specific mentions of staff going above and beyond to assist.
Communication Issues
Several reviews highlighted poor communication from the service department, with instances of customers not receiving updates on their vehicle status.
Pricing Concerns
There were mixed reviews regarding pricing, with some customers finding it fair while others reported unexpected charges and confusion over costs.
Customer Service
While many customers appreciated the friendly and helpful staff, there were also complaints about unhelpful interactions and a lack of welcoming attitudes.
Parts Availability
Customers noted that parts availability was generally good, with some quick service for parts needed, although there were instances of delays.
- NDnavdeep singh dhaliwalOct 20, 20251.0They charged me for truck software update in warrenty. Which supposed to be free and now my truck is showing all the warning lights. Which i never ever seen in 3 years. I went there for other issue.
- FKFrank KaratkivczSep 1, 20255.0Fair prices
- JJJPJul 15, 20255.0Derek and Russell went above and beyond. Got my truck in for service right away and fixed it right the first time. Then they helped me out of a mess. These guys are great. Best service in a dealership I’ve ever dealt with. Fast, efficient, friendly-awesome
Frequently Asked Questions About TLG Peterbilt - N Kentucky
What are the business hours for TLG Peterbilt - N Kentucky?
TLG Peterbilt - N Kentucky is open Monday to Friday from 6 AM to 10 PM, and closed on Saturdays and Sundays.
What types of payment does TLG Peterbilt - N Kentucky accept?
They accept American Express, cash, check, Discover, Mastercard, Travelers Check, and Visa.
Does TLG Peterbilt - N Kentucky offer pickup and delivery services?
Yes, they offer in-store pickup, delivery, same-day delivery, and no-contact delivery services.
What kind of services does TLG Peterbilt - N Kentucky provide?
They provide heavy duty truck service and parts supply.
Is TLG Peterbilt - N Kentucky wheelchair accessible?
Yes, they have wheelchair accessible entrance, parking, and restroom.
Where is TLG Peterbilt - N Kentucky located?
Their address is 635 Viox Dr, Erlanger, Kentucky 41018, USA.
Which hotels are located near TLG Peterbilt - N Kentucky that visitors can stay at?
Nearby hotels include Wingate by Wyndham Cincinnati Airport/Erlanger, Comfort Inn & Suites, Country Inn & Suites By Radisson Erlanger, and Red Roof Inn Cincinnati Airport-Florence/Erlanger among others.
Are there convenient dining options close to TLG Peterbilt - N Kentucky?
Yes, nearby dining options include Waffle House, Southern Kitchen, and Peecox Bar & Grill for breakfast, brunch, and casual meals.
What nearby transportation or travel services are available around TLG Peterbilt - N Kentucky?
Nearby you can find the Kentucky State Line public service and transportation hub, Enterprise Rent-A-Car, and Enterprise Truck Rental services.
How can customers get in touch with TLG Peterbilt - N Kentucky for inquiries?
Customers can contact them via phone at +1 859-534-6010 or email at info@tlgtrucks.com.