Business Details
About
Car Rental AgencyVan RentalSixt
SIXT makes it easy to access a car rental at Cincinnati Airport. Easily find our counter in the arrival terminal's Rental Car Center after leaving the baggage claim area. Whatever your reason for visiting Cincinnati, you can find a car that suits you for a daily rental all the way up to a long-term rental. Book an economy or compact car for city adventures, an SUV or minivan for family trips, or a pickup truck if you need extra cargo space.
Details
- Wheelchair accessible entranceAvailable
Location
SIXT Rent a Car Cincinnati Int Airport
3057 Terminal Drive, Hebron, KY
41048-7583, United States
Hours
Reviews
3.5
281 reviews
5 stars
160
4 stars
12
3 stars4
2 stars
8
1 star
97
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised individual staff members like August and Carole for their exceptional service, many others reported rude and unhelpful interactions, particularly at the counter.
Vehicle Condition
Several reviews noted that vehicles were not clean upon pickup, with some customers receiving cars that had visible damage or were in poor condition.
Billing Issues
Numerous complaints highlighted unexpected charges, billing discrepancies, and difficulties in resolving these issues, leading to frustration among customers.
Reservation Problems
Many customers experienced issues with vehicle availability, including being given different cars than reserved or being denied rentals due to policy misunderstandings.
- TRTom ReayJan 6, 20261.0I booked a vehicle weeks in advance of needing it. It was only after payment it was revealed that there wasn't After Hours Pickup. SiXT desk closed at 11 PM, my plane was scheduled for 10:35 arrival. Hotel rooms were already booked / paid elsewhere. When I called to enquire about afterhours, I was told I could pick the vehicle up the next morning. I had to cancel and receive only about 1/2 of what I'd paid in return. Lesson learned. Edit: After scrolling the reviews, I should never had dealt with this company. I'm actually happy to be done with them even if it cost me quite a bit.
- SSSeanDec 23, 20251.0Was told by employee “August” at rental car counter that his Step Mom was a “Local News Weather Producer” and she told him that there would be a winter storm over the next two days and I should pay $40 more per day to upgrade to an SUV. Turns out all they had were SUVs and better yet look at the attached photo of the forecast. The low is 49 and the high is 61. Are you kidding me? Gave Sixt a chance once at CVG but never again. Was told this is a franchise location by the incompetent manager who did nothing but say he would “have a talk” with August about not telling lies. I can’t believe this behavior. I cancelled and went with National.
- T1TKATT 1Oct 10, 20255.0August is almost better than workers at Chick Fa La,the man customer service is top tear ! Thanks August
- SHSteve HorneOct 10, 20255.0Great experience! August was extremely helpful, professional and friendly. He made my experience a positive one and will be the reason why I choose SIXT the next time I rent a vehicle. Outstanding service !
- ARA RzaOct 9, 20255.0First time using sixt, largest rental company throughout Europe and top tier csr at CVG location.
Frequently Asked Questions About SIXT Rent a Car Cincinnati Int Airport
Where is SIXT Rent a Car Cincinnati Int Airport located?
SIXT Rent a Car Cincinnati Int Airport is located at 3057 Terminal Drive, Hebron, KY 41048-7583, United States.
What are the operating hours of SIXT Rent a Car at Cincinnati International Airport?
The rental counter is open Monday to Friday from 8:00 AM to 11:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 8:00 AM to 10:00 PM.
What types of vehicles can I rent from SIXT at Cincinnati International Airport?
You can rent economy and compact cars, SUVs, minivans, pickup trucks, convertibles, and sports cars at SIXT Cincinnati International Airport.
Can I book a long-term car rental with SIXT at Cincinnati International Airport?
Yes, SIXT offers daily rentals up to long-term and weekly car rentals at the Cincinnati International Airport location.
What payment methods are accepted at SIXT Rent a Car Cincinnati Int Airport?
SIXT accepts payments via American Express, Diners Club, Discover, Mastercard, and Visa credit cards.
How can I contact SIXT Rent a Car Cincinnati Int Airport for customer service?
You can reach SIXT at Cincinnati International Airport by phone at +1 888-749-8227 or email at service@sixt.com.
Is SIXT Rent a Car Cincinnati Int Airport accessible for those with disabilities?
Yes, this location has a wheelchair accessible entrance to accommodate customers with disabilities.
How can I find the SIXT rental counter inside Cincinnati International Airport?
After leaving the baggage claim area, head to the arrival terminal's Rental Car Center where the SIXT rental counter is located.
What nearby dining options are available around SIXT Rent a Car at Cincinnati International Airport?
Nearby dining options include Outback Steakhouse, Smashburger, Skyline Chili, Damon's Grill, Subway, Wendy's, McDonald's, Dunkin', Peet's Coffee & Tea, and Starbucks.
Which nearby car rental agencies can I find near SIXT Cincinnati International Airport?
Other car rental agencies nearby include Avis, Alamo Rent A Car, National Car Rental, Exotic Car Collection by Enterprise, and Payless Car Rental.