Business Details
About
Car Rental AgencyNational Car Rental
Skip the counter when you rent a car with National in Hebron. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Hebron today!
Location
Hours
Reviews
4.4
1,677 reviews
5 stars
1,214
4 stars
214
3 stars
94
2 stars
53
1 star
102
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly mentioning individuals like Kam, Dion, and Emily for their exceptional service.
Vehicle Condition
While most reviews highlighted clean and well-maintained vehicles, some customers reported issues with cleanliness, particularly regarding the interior of the cars.
Emerald Aisle Experience
The Emerald Aisle was frequently mentioned as a convenient feature, allowing customers to quickly select their vehicles, although some noted a lack of variety in available cars.
Operational Issues
Several customers experienced problems with vehicle availability and customer service responsiveness, particularly during peak times or when issues arose.
Overall Satisfaction
Despite some operational challenges, many customers expressed high satisfaction with their rental experiences, often citing National as their preferred rental company.
- MSM SW2 days ago5.0Everyone is always so helpful and positive. I really enjoy using National for all my rental needs!
- RRRichardDec 26, 20253.0Got a new vehicle this rental and opened the trunk and it was full of all the plastic that had covered the seats and carpets. Really, you could not even throw it away! Does not show great pride and responsibility on behalf of your employees.
- JJJoelDec 21, 20255.0Manager Kam is awesome. I rented a car today and it had mechanical issues shortly after I left, so I brought it back. I fully expected to have to choose another car from the Emerald aisle, but Kam offered an upgrade for the inconvenience which I gladly accepted. He was super busy but found the time to help me out and go above and beyond to make things right. This type of top notch service is why I’m loyal to National.
- SKShriya KulkarniDec 9, 20255.0Extremely satisfied with my experience at National at the CVG airport. I was looking for a very specific car to fit in luggage and 5 people- Kam at the national facility helped me with the best car possible. Thank you!
- AHAmy HamiltonNov 30, 20255.0We love the Emerald Aisle. It allows us to choose from a large selection of vehicles to make sure the vehicle we rent is a perfect fit for our trip. The condition of each car is great. We choose National first every time.
Frequently Asked Questions About National Car Rental
Where is National Car Rental located in Hebron, KY?
National Car Rental is located at 3057 Terminal Dr, Hebron, KY 41048, US.
What are the operating hours of National Car Rental in Hebron?
National Car Rental is open daily from 6:00 AM to 1:00 AM the next day.
How can I make a reservation at National Car Rental in Hebron?
You can make a reservation online at https://www.nationalcar.com/en/car-rental-locations/us/ky/cincinnati-northern-kentucky-intl-airport-38n0.html.
What payment options does National Car Rental accept?
National Car Rental accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Does National Car Rental offer any special discounts or offers?
Yes, National Car Rental has special offers available. You can find more information at https://www.nationalcar.com/en/car-rental/specials.html?mcid=yext:245709.
Which car rental services does National Car Rental provide in Hebron?
National Car Rental offers economy and luxury car rentals, rent a car services, airport pick-up, and general car rental options.
Is National Car Rental open for early morning and late night rentals?
Yes, it is open from 6:00 AM to 1:00 AM the following day, allowing early morning and late night rentals.
Are there other car rental agencies near National Car Rental in Hebron?
Yes, nearby car rental agencies include Alamo Rent A Car, Avis, Enterprise Rent-A-Car, Sixt Rent a Car, Payless Car Rental, Hertz, and Exotic Car Collection by Enterprise.
What airport facilities are close to National Car Rental that can help travelers?
Nearby facilities include the TSA Checkpoint, Baggage Claim, Passenger Pick-up area, Main Terminal, Terminal 3 Airport Parking, and several airlines like Frontier Airlines, United Airlines, Southwest, and Allegiant Air, making it convenient for travelers to rent cars after flights.
What dining options are available near National Car Rental in Hebron?
Nearby dining options include Outback Steakhouse, Smashburger, Wendy's, McDonald's, Damon’s Grill, Peet’s Coffee & Tea, Dunkin', Starbucks, and Skyline Chili, perfect for grabbing a meal before or after renting a car.