National Car Rental

Reviews

• CC

  Candice Cornaby

  Mar 8, 2026
  5.0
  Couldn’t be more grateful for National and the customer service provided by Olivia! We originally rented from Hertz and they weren’t open when they promised they would be. We were a late flight and in quite a predicament. National and Olivia’s customer care were outstanding. They had stayed late not only for their customers but for us as well to ensure we were taken care of after someone else’s mistake. Each individual we interacted with in the rental process was kind and more than willing to help. Outstanding!! If I could give more than 5 stars I would!!
• LA

  Luis Abarca

  Mar 1, 2026
  5.0
  This is the same comment I made to National Rental Car survey: Couldn’t find a Chevy Equinox on the Diamond Lane and had to select a foreign made vehicle that I always have problems connecting my phone’s Bluetooth. But, when I told this to Brantley at the exit booth, Brantley immediately called for an Equinox for me and manager Deon drove it to me and I enjoyed the vehicle for a week rental. The problem I had with the Bluetooth connection with the foreign vehicle was not encountered with the American made Chevy Equinox. Soon as I attempted to connect, it connected and then immediately asked me if I wanted to connect to Apple CarPlay that I need to have in the vehicle’s screen to see my GPS and see where I’m going instead of having to look at my phone for directions with the foreign made vehicle. Thanks to Brantley and Deon for making my weekly rental way more enjoyable with the Chevy Equunox! I have been seeing less Chevy Equinoxes at National rental car locations and I would encourage National to keep the Ewuinox Avila me to customers and not the smaller size Chevy Trax SUV; also, keep the automatic back door truck feature on the Equinox so we can open the back trunk door in the key fob. That was the only negative of the Equinox I rented at CVG airport the past week; missed the automatic rear trunk door feature in the vehicle’s fob. Thanks again to Brantley and Deon for making my rental experience much more satisfactory with the Chevy Equinox; and no, I don’t work for Chevrolet, but do own an Equinox!
• MG

  Michael Girkin

  Feb 25, 2026
  5.0
  The service I received when picking up my rental car was excellent. I told the gentleman who was one of the managers l, that I prefer Ford vehicles and he went out of his way to find one for me. Above and beyond service! The return process was simple and easy, and the young lady that checked us in was very friendly. Overall, super pleased with the service and experience!
• HH

  H R (HR)

  Feb 23, 2026
  1.0
  Horrible car rental company. Had confirmed reservation for a car, went to get the car. The agent said they had my reservation, but had no car! Terrible customer service.
• JF

  jorge alberto morales flores

  Feb 22, 2026
  5.0
  Great place to rent cars from. Big selection of cars to choose from, no matter your vibe. Expedition for a family trip. A Sonata for a business trip. Genesis GV70 or Q5 if you need fancy wheels. Great staff as well.

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