Enterprise Rent-A-Car

4.2
1565 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Renting a car at Cincinnati-Northern Kentucky International Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at CVG today.

Location

Enterprise Rent-A-Car
3057 Terminal Dr, Hebron, KY
41048, United States

Hours

Reviews

4.2
1,565 reviews
5 stars
1,011
4 stars
225
3 stars
95
2 stars
62
1 star
172

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees who provided excellent service.

Vehicle Availability

Several reviews mentioned issues with vehicle availability, including overbooking and not having reserved cars ready.

Rental Process

The rental process was generally described as quick and easy, with many customers appreciating the efficiency of check-in and check-out.

Vehicle Condition

While many cars were reported as clean and well-maintained, some customers experienced issues with vehicle quality, including mechanical problems and cleanliness.

Pricing Concerns

Customers expressed dissatisfaction with additional fees and pricing policies, feeling they were not adequately informed about costs.
  • BR
    Brian Rahmani
    4 days ago
    4.0
    Great experience! I cut one star for Gas tank was not full as was claimed in contract!
  • RF
    Richard Fuentes
    Jan 1, 2026
    5.0
    One of the easiest transactions getting our reserved vehicle. Everything went smoothly, the vehicle was great, and 8 passenger vehicle, and the attendants were above and beyond helpful which made everything so much easier. Will definitely use Enterprise in our future.
  • NR
    Noemí Romero
    Dec 25, 2025
    5.0
    I had a great experience, got to the airport later than expected. They were still waiting for me at the counter, had very good customer service and when I went to get the car, Jay was excellent, very professional and caring to our needs walked us all the way, and helped us get in the car.
  • KS
    Krista Setty
    Dec 18, 2025
    5.0
    Great experience! Trevor Thompson definitely knew what he was talking about when he told me I should go with Enterprise. I really appreciate his help! Our rental was nice, clean, and pulled up to the door with the heater on ready to go for us when we walked out of the airport! Would definitely recommend to anyone who wants a stress free, top of the line experience for an affordable price.
  • MJ
    mohammad jarabah
    Nov 30, 2025
    1.0
    If they have listen, one star, I will give them they have the root Customer service Ever I have my reserve car and I drove two hours to get to get my car from there and when I get over there, he told me I don’t have any car we overbooked the guy over there he refused to give me his name or any information he don’t have even a Tag in his name I asked to talk to supervisor he said I’m the only person Working over there and he’s the manager I show him my reservation number and he still refused to give me a car. I will never rent Car from enterprise.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent from Enterprise Rent-A-Car at Cincinnati-Northern Kentucky International Airport?

You can choose from a wide selection of vehicles including compact cars, passenger vans, family SUVs, and luxury cars.

What are the operating hours of Enterprise Rent-A-Car at CVG Airport?

Enterprise Rent-A-Car is open daily from 6:00 AM to 12:00 AM (midnight), with a brief closure between 12:00 AM and 1:00 AM.