Enterprise Rent-A-Car

4.2
1547 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Renting a car at Cincinnati-Northern Kentucky International Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at CVG today.

Location

Enterprise Rent-A-Car
3057 Terminal Dr, Hebron, KY
41048, United States

Hours

Reviews

4.2
1,547 reviews
5 stars
998
4 stars
222
3 stars
95
2 stars
62
1 star
170

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; while many praised staff for being friendly and helpful, others reported poor responses to complaints and issues.

Vehicle Availability

Several customers experienced issues with vehicle availability, including receiving different cars than reserved and long wait times for rentals.

Rental Process

The rental process was generally described as quick and efficient, with many customers appreciating the ease of online check-in and friendly staff.

Vehicle Condition

There were complaints about the condition of vehicles, including cleanliness and mechanical issues, though some customers reported satisfactory experiences.

Pricing Concerns

Customers expressed frustration over unexpected fees and pricing discrepancies, leading to dissatisfaction with the overall value.
  • CD
    Corey Douglas
    3 days ago
    5.0
    Excellent counter service, easy to check in regardless of ‘status’ (with the company), great staff from beginning to end, and well maintained car.
  • AN
    antonio napier
    6 days ago
    5.0
    Enterprise never let me down. They always have good affordable options. Thanks enterprise.
  • JR
    John R
    Nov 15, 2025
    4.0
    Very quick and easy pickup and drop off for vehicle. Staff was helpful. My issue was that the car I received was cosmetically fine, but the engine was rough. The engine was very jumpy and overall did not run well. But, the car did do its job and we were able to use it for our weekend trip without issue. Just sounded really bad.
  • LB
    Lorretta Bebermeyer
    Nov 9, 2025
    5.0
    Enterprise car rental was great! Will definitely use them again!
  • JT
    Joshua Munich Teves
    Oct 23, 2025
    5.0
    I forgot some receipts in my rental car, and two gentlemen from their staff were extremely helpful and accomodating in helping me find them after I had returned the car. You’re in good hands!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent from Enterprise Rent-A-Car at Cincinnati-Northern Kentucky International Airport?

You can choose from a wide selection of vehicles including compact cars, passenger vans, family SUVs, and luxury cars.

What are the operating hours of Enterprise Rent-A-Car at CVG Airport?

Enterprise Rent-A-Car is open daily from 6:00 AM to 12:00 AM (midnight), with a brief closure between 12:00 AM and 1:00 AM.