Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone North Bend Road in Hebron, KY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Hebron, KY or call us at (859) 689-1800.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
412 reviews
5 stars
266
4 stars
76
3 stars
26
2 stars6
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for going above and beyond to assist them, particularly highlighting Dwayne and Joshua for their exceptional service.
Professionalism
Several reviews noted the professionalism and helpfulness of employees, although there were some complaints about rudeness from certain staff members.
Mixed Experiences
While many customers had positive experiences, a notable number reported negative interactions, particularly with specific employees, leading to a divided perception of service quality.
Problem Resolution
Customers appreciated the staff's willingness to resolve issues, often providing quick fixes and assistance in challenging situations.
Product Availability
The store was frequently noted for having the necessary parts and products available, contributing to a generally positive shopping experience.
- BBBrian Bailey4 days ago5.0Dwayne was extremely helpful and had me in and out with new wiper blades within 10 minutes. Would strongly recommend
- JWJeremy WilsonJan 2, 20265.0I called because my Honda Odyssey was having battery problems. I spoke with Charlie the manager. He was incredibly professional and very helpful. I set up a time to bring the car by close to closing time. Charlie assessed the battery to be in good working order as well as the alternator and the starter. Turns out I also needed a headlight replaced which he was happy to assist with. Well I ended up not spending very much money. Charlie was absolutely fantastic with customer service. I will definitely be back. The professionalism and kindness was much appreciated.
- DMDan McDonoughDec 27, 20255.0I cannot speak highly enough about the auto-zone team at this location. I was out of town traveling for the holidays and just as I was about to start the journey back home, my car wouldn’t start. David Stancel went above and beyond and followed me back to my house in his truck to help remote start my vehicle so I could drive it back to the shop and get the battery changed. He then changed the battery quickly and efficiently so I could get back home safely. HIGHLY RECOMMEND!
- CSCristina SinkDec 21, 20255.0Employees are always extra kind and provide great customer service. Charlie was able to switch out my headlights for me so I could be on my merry way!
- SZSarah ZemojtelDec 4, 20255.0I cannot say enough wonderful things about this store! The customer service is top notch. It's cold, I've been stranded at work twice this week and my car is determined to make it a difficult week but Dwayne and his staff went out of their way to provide excellent customer service and help with my issue. Between diagnostics, advice, and finding a solution quickly, plus they considered the affordability for this mom of 3 at Christmas. 10/10. So refreshing to find good customer service these days.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Hebron, KY?
AutoZone Auto Parts in Hebron, KY is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 9:00 AM to 9:00 PM.
Where is AutoZone Auto Parts located in Hebron?
AutoZone Auto Parts is located at 3085 N Bend Rd, Hebron, KY 41048, USA.
What types of products does AutoZone Auto Parts offer?
They offer a range of auto parts including brake pads, car batteries, car accessories, and aftermarket automobile parts.
Which brands can I find at AutoZone Auto Parts?
AutoZone carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does AutoZone Auto Parts provide in-store pickup or delivery services?
Yes, AutoZone offers in-store pickup, same-day delivery, and also curbside pickup services for customer convenience.
How can I contact AutoZone Auto Parts in Hebron?
You can reach them by phone at (859) 689-1800 or via email at customer.service@autozone.com.
What are some nearby dining options around AutoZone Auto Parts?
Nearby dining options include Taco Bell, LaRosa's Pizzeria, Firehouse Subs, and Starbucks, perfect for grabbing a meal before or after your visit.
Are there any nearby gas stations to fuel up after visiting AutoZone?
Yes, Kroger Fuel Center, Shell, and Hebron Corner Mart gas stations are nearby for convenient refueling.
Where can I find nearby banking services near AutoZone Auto Parts?
Nearby banking options include Fifth Third Bank, Fifth Third Mortgage - Kimberly Moore, US Bank, and Western Union for your financial needs.
What other automotive services or stores are near AutoZone Auto Parts?
Nearby automotive services include Tire Discounters for tire repair and other AutoZone locations for parts and accessories.