Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone North Bend Road in Hebron, KY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Hebron, KY or call us at (859) 689-1800.
Many customers praised the staff, particularly Dwayne and Joshua, for their helpfulness, efficiency, and going above and beyond to assist with car issues.
Mixed Experiences
While some reviews highlighted excellent service, others reported rude behavior from staff, particularly from a few employees, leading to dissatisfaction.
Product Availability
Customers appreciated the availability of products and quick service, although some noted issues with stock and ordering parts.
Positive Atmosphere
Several reviews mentioned a welcoming and friendly atmosphere, with staff being knowledgeable and attentive to customer needs.
Warranty Issues
There were complaints regarding warranty service, with some customers feeling that their concerns were not adequately addressed.
AW
A Walter
3 days ago
3.0
Honestly my experience was a little disappointing but I guess okay. I came in to ask questions about 3 things and really only got to address 1 because the man told me he was busy and had a lot of things to do. My car will make it until I can get it to the shop but I thought staff was supposed to be willing to help more readily. I've had good experiences in the past where they were willing to help me with batteries and checking error codes but apparently not today. ☹
PC
Pam Craig
5 days ago
5.0
My car battery died and I needed a new on. I called several places and no one really wanted to help me. My husband was out of town and I was stuck. Called the Auto Zone in Hebron KY and the gentlemen there were very kind and helpful. They went out of their way to make sure I got the right battery. They even put it in for me in the pouring down rain. Thank you Dwayne and crew. I will never go any other place but there.
KM
Katie Miller
5 days ago
5.0
Had a wonderful experience yesterday. Each person I interacted with were very polite and helpful. Joshua was the individual who worked on my car and he was exceptional! Highly recommend this location!
CB
Capt BellyButton
Oct 27, 2025
5.0
Got my battery charged good service funny guy
LS
Logan Stuart
Oct 23, 2025
5.0
Joshua was very helpful replacing my battery after a long and stressful day. He was quick, efficient, and patient with my inexperience.