Business Details
About
Car Rental Agency
Save time, get great deals and discounts when you book your next rental car with Alamo at Hebron Airport. When you book through Alamo, activate Accelerated Check-in and get to the fun fast! Cheap car rental rates in KY and abroad at over 1,000+ airport locations.
Location
Hours
Reviews
4.2
635 reviews
5 stars
432
4 stars
61
3 stars
44
2 stars
25
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting excellent service at both pickup and drop-off.
Vehicle Quality
Feedback indicated that vehicles were generally clean and well-maintained, although there were some complaints about specific cars being dirty or in poor condition.
Rental Process
The rental process was often described as quick and easy, with many customers appreciating the seamless check-in and check-out experience.
Communication Issues
Several reviews mentioned problems with communication regarding charges and policies, leading to confusion and dissatisfaction.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about service failures, particularly regarding vehicle availability and customer support.
- RSRhonda SniderNov 1, 20255.0Pleasant staff, quality vehicles, reliable service. I ALWAYS use Alamo. No other rental service holds a candle to them.
- WGWarren GanzOct 27, 20253.0Always have had a great experience, however my last rental I was charged without my knowledge for fuel on return. There was no mention of it on return, and the car was fully filled about 10 miles from the return location. Not a big deal as the charge was low, however the lack of communication raises some concerns.
- SBSpencer BobianOct 27, 20255.0Great customer service at front desk. Fast and easy check in.
- ATAnne TredentOct 21, 20253.0The staff was very nice. The car was average. I was charged for returning the car 20 minutes past the check in time. Not cool. There should be a buffer on the return time.
- LRLaurie ReichOct 12, 20255.0The whole process and choices in renting a vehicle from Alamo was straightforward, without hassle, and competitively priced.
Frequently Asked Questions About Alamo Rent A Car
Where is Alamo Rent A Car located?
Alamo Rent A Car is located at 3057 Terminal Dr, Hebron, KY 41048, USA.
What are the operating hours of Alamo Rent A Car?
Alamo Rent A Car is open daily from 6:00 AM to 11:59 PM, with an additional early morning hour from 12:00 AM to 1:00 AM.
How can I book a rental car with Alamo at Hebron Airport?
You can book your rental car online at https://www.alamo.com/en/car-rental-locations/us/ky/cincinnati-northern-kentucky-intl-airport-38v0.html or activate Accelerated Check-in to save time.
What types of car rental services does Alamo offer?
Alamo offers car rental services including economy car rentals, vacation car rentals, airport pickup, and general rental cars.
What payment options are accepted at Alamo Rent A Car?
Alamo Rent A Car accepts cash, check, Discover, Mastercard, and Visa payments.
Does Alamo Rent A Car offer discounts for military personnel?
Yes, Alamo Rent A Car has discounts available for active military members.
What are some nearby dining options around Alamo Rent A Car at Hebron Airport?
Nearby dining options include Skyline Chili, Damon’s Grill, Outback Steakhouse, Smashburger, Wendy’s, Dunkin’, McDonald’s, Subway, Starbucks, and Peet’s Coffee & Tea.
Are there other car rental agencies near Alamo Rent A Car?
Yes, nearby car rental agencies include Avis and National Car Rental.
What airport facilities are close to Alamo Rent A Car that might assist travelers?
Nearby airport facilities include the Passenger Pick-up area, TSA PreCheck, TSA Checkpoint, Main Terminal, Baggage Claim, and the CVG Airport Chapel.
How can nearby shopping and services enhance my visit to Alamo Rent A Car?
Nearby shopping includes Sunglass Hut and Brooks Brothers, while Fifth Third Bank offers financial services, which might be convenient during your visit.