Pilot Travel Center

4.0
1776 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Glendale, KY! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
58 Glendale Hodgenville Rd W, Glendale, KY
42740, United States

Hours

Reviews

4.0
1,776 reviews
5 stars
797
4 stars
515
3 stars
281
2 stars
66
1 star
117

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers noted that the facility, including bathrooms and showers, was clean and well-maintained, although some reported issues with cleanliness in specific areas.

Customer Service

Feedback on staff interactions was mixed; while some praised friendly and helpful employees, others reported rude behavior and poor service.

Parking Issues

Several reviews highlighted problems with parking, including a confusing layout and limited availability, particularly for larger vehicles.

Food Options

Customers appreciated the variety of food options available, including a McDonald's, but some expressed disappointment with the availability and quality of hot food.

Management Concerns

Multiple reviews mentioned dissatisfaction with management practices, particularly regarding staff behavior and operational efficiency.
  • DW
    Derek Whitten
    3 days ago
    4.0
    this pilot is pretty decent and is a lot better than some around the country.
  • TT
    Terry Taylor
    Jan 1, 2026
    5.0
    I wanted to thank the staff of this pilot, they were kind and helpful. More importantly I went to get my truck fixed here and Mr. Jeff was such a great help in making sure I my questions was answered in a timely manner. I 100% recommended comming here ig you need to be quick and need information promptly. 10/10 respect and love this stop. I will be back.
  • MF
    michelle flournoy
    Dec 18, 2025
    2.0
    You all need to do something about the parking situation. I’m needing to leave and you have people parked in the exit part. Enforce the parking. When you are not supposed to park in an area tell them
  • CC
    Cj Carl
    Dec 3, 2025
    1.0
    3 dollars for a refill on coffee come on I know coffee and creamer isn't that expensive I just filled up and spend 900 dollars in diseal wow no truck driver apprieation at allll only care about getting the pockets of corporate bigger u guys are a disgrace to truck drivers you should be ashamed of yourself not to mention alll you reserve parking spots 20 dollars for them talk about highway robbery here but you alll don't care about truck drivers reallly as long as corporate comes out on top right wellll I hope you take my comment to heart but I doubt you willl so iam just waisting my breath
  • DG
    Daniel Guerriero
    Nov 24, 2025
    4.0
    Parking is weird but the store was clean inside. Even saw them cleaning at 0300. I would have given 5 stars but there’s no place to fold your laundry. Showers and rest rooms were clean and well stocked.

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.