Ken Towery’s Tire & Auto Care

4.1
330 reviews

About

Tire Shop
Visit Ken Towery’s Tire & Auto Care for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Ken Towery’s Tire & Auto Care
131 Southgate Drive, Georgetown, KY
40324, United States

Hours

Reviews

4.1
330 reviews
5 stars
223
4 stars
35
3 stars
14
2 stars
8
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Delays

Numerous customers reported long wait times for service, often exceeding the expected duration, leading to frustration.

Customer Service

While some reviews praised the staff for being friendly and helpful, others highlighted unprofessional behavior and poor communication.

Quality of Work

Several customers experienced issues with the quality of service, including incomplete work and damage to vehicles, leading to dissatisfaction.

Pricing Concerns

Customers expressed concerns about being overcharged or receiving unexpected fees, impacting their overall experience.

Positive Experiences

Despite the negative feedback, many customers shared positive experiences, particularly praising specific staff members for their assistance and care.
  • PP
    Pillz
    5 days ago
    5.0
    I had a blow out and I brought my car to Ken's. I dropped it off on a Saturday, and they were working with my warranty provider. I dropped in on Monday and the car was not repaired, but they had not contacted my warranty provider yet. I came by on Tuesday and the car was ready! They were able to talk to the warranty provider and got my fixed up for $0. I am so thankful to this team. I think they went above and beyond for me.
  • WN
    william nelson
    Jan 2, 2026
    5.0
    Excellent service, detailed and very respectful. Visit this store for guaranteed service.
  • DM
    Daryl Moore
    Jan 1, 2026
    4.0
    I realized this location is very busy, but a rotation and balance shouldn't take an hour and a half. I don't know the reason. Maybe a little more communication next time.
  • RR
    Rob
    Dec 29, 2025
    2.0
    People were great but it is going on 5 days to purchase and receive said tire. Trying to replace 1 tire
  • BC
    Brodric Copning
    Dec 22, 2025
    2.0
    A 3hr wait for an oil change was kind of ridiculous when we already had an appointment. We sat in the lobby for over an hour waiting, just for them to come to us and say they didn't have the filter and it had to be brought from another place. Another customer walked in while we were waiting and said they had his car for a week to change 4 tires. I dnt know how short staffed they are, and the lady there was trying to be nice and said I would get a discount on my next visit, but why wouldn't it have been for that visit? I won't be going back to get the discount so it was actually pointless. They either need to hire more mechanics or stop taking appointments if they don't have enough mechanics on staff!

Frequently Asked Questions About Ken Towery’s Tire & Auto Care

What services does Ken Towery’s Tire & Auto Care offer?

Ken Towery’s Tire & Auto Care provides comprehensive automotive services including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, and check engine services, specializing in tire changes with brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Where is Ken Towery’s Tire & Auto Care located?

It is located at 131 Southgate Drive, Georgetown, KY 40324, USA.