Business Details
About
Auto Repair Shop
Bluegrass Auto Repair is an owner-operated automotive repair shop located in Georgetown, Kentucky. We are a full service auto repair / truck repair shop that specializes in Domestic and Asian manufactured vehicles along with offering full diagnostic
Location
Hours
Reviews
4.4
205 reviews
5 stars
162
4 stars
16
3 stars3
2 stars
5
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting their willingness to help and communicate effectively.
Quality of Work
Overall, customers reported satisfaction with the quality of repairs, noting that issues were often resolved correctly and efficiently.
Pricing Concerns
Several reviews mentioned concerns about pricing, with some feeling that services were overpriced or that they were charged for unnecessary work.
Trustworthiness
While many customers found the shop to be honest and reliable, a few expressed feelings of being taken advantage of or receiving misleading quotes.
Emergency Assistance
The shop received positive feedback for their ability to assist customers in emergency situations, often providing quick and effective service.
- PBPaul BakerNov 7, 20253.0Very friendly and professional. The price was a lot for what they did in my opinion.
- SSSulav SharmaJun 29, 20251.0Very Disappointed and Frustrated. If I could, I would have given 0 star. I had a terrible experience with Bluegrass Auto Repair. I brought my vehicle in to get the AC fixed, and the manager promised that they would repair the leak and refill the system. They charged me for the service, but when I got my car back, the AC still wasn’t working at all. When I returned to the shop, the manager—who was extremely rude and unprofessional—told me that they couldn’t actually fix the issue. This was shocking, especially since he had clearly stated at the beginning that the problem would be fixed. In the end, I was charged for a service that was never provided, and my AC is still broken. This place is a scam—they take your money and fail to deliver on their promises. I strongly recommend that no one use Bluegrass Auto Repair. They are dishonest, and their customer service is awful. Don’t waste your time or money here.
- MSMeghan SpaethJun 27, 20255.0Absolutely the best!! Took care of my emergency with efficient and professional service!! Highly recommend!
- CBChris BatesSep 2, 20215.0They are the only mechanics I use !!!
- JMJason MilewskiNov 5, 20195.0Jesse is one of the best at the shop.
Frequently Asked Questions About Bluegrass Auto Repair
What type of vehicles does Bluegrass Auto Repair specialize in?
Bluegrass Auto Repair specializes in auto repair for Domestic and Asian manufactured vehicles, offering full diagnostics.
Where is Bluegrass Auto Repair located?
Bluegrass Auto Repair is located at 810 S Broadway St, Georgetown, KY 40324, USA.
What are the operating hours of Bluegrass Auto Repair?
Bluegrass Auto Repair is open Monday through Friday from 8:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
How can I contact Bluegrass Auto Repair?
You can contact Bluegrass Auto Repair by calling +1 502-867-5600 or emailing rosscbowen@yahoo.com.
What payment options does Bluegrass Auto Repair accept?
Bluegrass Auto Repair accepts CASH as a payment option.
Does Bluegrass Auto Repair have an online presence?
Yes, Bluegrass Auto Repair has a website at http://www.bluegrassautogeorgetown.com and a Facebook page at https://www.facebook.com/pages/Bluegrass-Auto-Repair/279038162163796.
Are there other auto repair shops near Bluegrass Auto Repair?
Yes, nearby auto repair shops include Tacketts Auto Clinic and AutoZone, which also offer automotive parts and services.
What nearby places can customers visit before or after their auto repair appointment?
Customers can visit local spots such as Tres Amigos Of Georgetown Ky for Tex-Mex dining, Franks Donuts for bakery treats, or Paradice for ice cream and smoothies.
Are there any nearby stores for purchasing automotive parts near Bluegrass Auto Repair?
Yes, customers can find automotive parts and accessories nearby at AutoZone and Tacketts Auto Clinic.
What categories of services does Bluegrass Auto Repair offer?
Bluegrass Auto Repair is a full-service auto repair and auto service shop specializing in automotive repair.