Advance Auto Parts

4.1
308 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 121 Edwards Ave in Georgetown offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
121 Edwards Ave, Georgetown, KY
40324, United States

Hours

Reviews

4.1
308 reviews
5 stars
176
4 stars
58
3 stars
26
2 stars
13
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service quality, with some employees being praised for their helpfulness while others were described as rude or unknowledgeable.

Staff Knowledge

Several reviews highlight a lack of product knowledge among staff, leading to customer frustration and incorrect part sales.

Store Cleanliness

Customers generally noted that the store was clean and well-organized, contributing positively to their shopping experience.

Product Availability

While some customers found the store stocked with necessary items, others reported difficulties in finding specific parts, suggesting variability in inventory.

Management Issues

There are mentions of poor management practices affecting employee performance and customer interactions, leading to dissatisfaction among customers.
  • KA
    Kyle Allen
    4 days ago
    2.0
    They won't answer the damn phone!!
  • AS
    Andrew Smith
    Oct 7, 2025
    1.0
    Place has really gone down hill. The old guys working there need to retire. Stood in line for 15 minutes with 2 people in front of me (who are grown adults and should be able to do there own wipers and batteries) and when I got up to the counter I stood there another 5 minutes while the guy was over in the corne doing who knows what. Be a good place to open a parts house
  • AT
    Ariel Terrazas
    Sep 19, 2025
    5.0
    Buen lugar de compra
  • NA
    Nikki Adams
    Aug 30, 2025
    1.0
    Came in to buy wiper blades on a Saturday and not a single person waiting on customers. A person came out from the back. Did not acknowledge me instead went outside to another vehicle. -100 would not recommend wasted 10 minutes of my life for wiper blades. AUTOZONE will always be my go to. Also went to scooters coffee since advance don't want to make money.
  • GK
    G K
    Aug 18, 2025
    5.0
    This morning I stopped by Advance Auto Parts on Edwards Avenue. My left turning signal started blinking fast whenever I would turn it on, and after reading the manual, it was determined to be a burnt bulb. To prevent from being hit in the back of my vehicle, I immediately went to the store and had the pleasure of meeting Manager Sean Carey. He listened to my concern, and personally replaced the bulbs as a safety precaution. He was very polite, knowledgeable, and showed a genuine concern for a customer. Not only does Advance Auto Parts have reasonable prices, but it’s evident they have exemplary employees. Sean is truly an asset to your business.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*