Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone is the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
767 reviews
5 stars
528
4 stars
129
3 stars
62
2 stars
20
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, especially Gage and Junior, for their exceptional service and willingness to help.
Knowledgeable Staff
Employees were frequently noted for their expertise and ability to assist customers with various car issues.
Mixed Experiences
While many reviews highlighted positive interactions, some customers reported inconsistent service and a lack of helpfulness from certain associates.
Efficiency
Several reviews mentioned quick service, with staff efficiently assisting customers even close to closing time.
Installation Assistance
Customers appreciated the help with installations, such as batteries and wiper blades, which added to their positive experiences.
- SDShanel Dean4 days ago5.0In the last two weeks I have unfortunately had to visit Auto Zone twice. The first time to have a battery tested and most recently to get a new headlight. All 3 workers I encountered on my visits were very pleasant, knowledgeable and helpful!
- VHVeronica Hatton4 days ago5.0i’m a tad late writing this review, but a couple months ago my battery died on my way to work and i was able to get a jump to at least get me to the nearest autozone which was this location. i’m so happy and grateful it was this one because they were SO nice and helpful! they helped me pick out a battery, and then even replaced it in my car! i was there maybe 20 min? the whole process was so quick and i am so grateful for the guy who helped me! i highly recommend this autozone for any of your car needs :)
- AKAmanda KayNov 15, 20251.0Stewart the sales manager at this location is not selling anything for this company except bad customer service with an attitude, refusal of service because he didn't feel like taken care of business. Now because of Stewart's actions I will no longer return to them, and his district manager now has to help me fix more issues caused from his negligence and refusal to change my battery. Instead of taken 5 mins to replace a faulty battery they sold me under warranty, Covington location had to assist and finish the job, meanwhile the drive to the separate location had my vehicle spraying battery acid all over my car from a cracked battery that they needed to replace under warranty... Two days prior the battery was checked and passed at the same location every time!! it's been an ongoing problem since the first time I purchased the battery! Today could have been avoided completely!!!!!! This type of customer service in a sales manager role is unacceptable, tonight not only cost me an inconvenience, it has now caused more damage to my car that could have easily been avoided had he just did what his job duties required him to do and replaced the battery to begin with that was under a warranty! I had the battery 7 weeks! Thankfully Covington location was excellent in assisting, and bill the district manager is now taken care of the issues it caused, however Stewart should not hold a title in any customer service role let alone a management title for sales Bec I'll never spend a dollar at that location again.
- ALAnnabelle LeeNov 6, 20255.0So nice here! I bought headlights and Rick changed them for me in the parking lot! Took not even 5 minutes! Great service!
- JSJacob SamsOct 20, 20255.0I went here in a major rush because my breaklights went out they had just one set left and thats all I needed the guy went and picked them off the shelf for me check me out and even helped me to put them in he knew I was in a little rush and he wasted no time to help me out the store was even 10mins from closing on Friday night buddy idk your name but I'm grateful for all the help thank you again
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Ft Wright?
AutoZone Auto Parts in Ft Wright is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 9:00 AM to 9:00 PM.
Where is AutoZone Auto Parts located in Ft Wright?
It is located at 3394 Madison Pike, Ft Wright, KY 41017, USA.
What services does AutoZone Auto Parts offer for customer convenience?
They offer in-store pickup, same day delivery, and curbside pickup services to make shopping easier.
Which brands of auto parts does AutoZone Auto Parts carry?
AutoZone carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What types of products can I find at AutoZone Auto Parts?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
How can I contact AutoZone Auto Parts for customer service?
You can call their main phone number at +1 859-486-2990 or email customer.service@autozone.com.
Are there nearby automotive repair shops near AutoZone Auto Parts?
Yes, Saylor & Son Auto Repair is a nearby automotive repair shop that customers can visit before or after shopping at AutoZone for parts.
What fast food options are available near AutoZone Auto Parts?
Nearby fast food options include Taco Bell, Arby's, and Subway, great for a quick meal before or after your visit.
Are there any nearby car care services near AutoZone?
Yes, Tidal Wave Auto Spa, offering car wash and auto detailing services, is located close by for customers who want to clean or detail their vehicles.
Has AutoZone Auto Parts been serving the community for a long time?
Yes, AutoZone Auto Parts in Ft Wright was established in 1979, demonstrating a long history of serving automotive needs.