Customer Service
Numerous reviews praised the staff, particularly Taylor, for being friendly, helpful, and attentive, contributing to a positive customer experience.
Service Quality
While many customers were satisfied with the car wash results, some noted inconsistencies, such as soap residue left on vehicles and missed areas during cleaning.
Membership Issues
Several customers expressed frustration with the membership process, citing misunderstandings about billing and service availability.
Facility Maintenance
There were complaints about the functionality of vacuums and the car wash being closed during business hours, indicating a need for better maintenance.