Business Details
About
Truck StopGas StationConvenience Store
Welcome to ONE9 Travel Center in Franklin, KY!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
969 reviews
5 stars
418
4 stars
285
3 stars
162
2 stars
32
1 star
72
What are people saying?
AI-generated from recent customer reviews
Management Issues
Several customers reported problems with management, including favoritism, unprofessional behavior, and poor handling of customer complaints.
Cleanliness
Many reviews praised the cleanliness of the store, restrooms, and showers, although some noted inconsistencies.
Customer Service
While some staff were described as friendly and helpful, others received criticism for rudeness and lack of professionalism.
Parking Concerns
Customers expressed frustration over limited parking availability and high fees for parking.
Food Quality
Feedback on food quality was mixed, with some praising the Subway service while others reported poor experiences.
- KGKaren GaddieSep 29, 20255.0I love this one9
- HHHunterSep 20, 20251.0Every single spot is paid parking. Obligatory one star. Sigh
- AGAZ GlobalJul 8, 20251.045 parking spaces 5 free 40 reserved 😡😡😡
Frequently Asked Questions About ONE9 Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location have RV dump station?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services and amenities are offered at ONE9 Travel Center in Franklin, KY?
ONE9 Travel Center offers gas, diesel, DEF with high-speed pumps, Wi-Fi, overnight parking, showers, fresh foods, snacks, drinks, and coffee. It also provides amenities like CAT scales, laundry services (varies by location), and premium wifi.
Is the ONE9 Travel Center in Franklin, KY open 24 hours?
Yes, ONE9 Travel Center in Franklin, KY is open 24 hours every day, including holidays.
Can anyone purchase a shower at the ONE9 Travel Center?
Yes, anyone can purchase a shower at our locations including the ONE9 Travel Center.
Does ONE9 Travel Center provide reserved or overnight parking?
Yes, ONE9 Travel Center provides overnight parking and prime parking spaces. For specific rules, it's recommended to contact the store directly.
What payment methods are accepted at ONE9 Travel Center?
The location accepts American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and contactless payments.
Are showers available at ONE9 Travel Center in Franklin, KY?
Showers are available at many Pilot Flying J locations. For exact availability and pricing at ONE9 Travel Center, please use our store locator or contact the location directly.
How can I reserve parking at ONE9 Travel Center?
You can reserve parking using the 'Reserve Now' service via the Pilot Flying J app or website linked in the appleActionLinks section.
What nearby food options are available near ONE9 Travel Center?
Nearby food options include Subway and Wendy's, both within walking or short driving distance, ideal for grabbing a quick meal before or after visiting the travel center.
Are there nearby automotive repair services close to ONE9 Travel Center?
Yes, nearby automotive repair services include Speedco, Bluegrass Tire & Truck Repair, TA Truck Service, and Pride Truck Wash, providing tire, repair, and detailing options conveniently close to the travel center.
What accommodations are available near ONE9 Travel Center in Franklin, KY?
Nearby accommodations include Days Inn, Comfort Inn & Suites Franklin East, Red Roof Inn, Knights Inn Franklin, and Super 8, perfect for travelers needing overnight stays close to the travel center.