Flying J Travel Center

3.9
2150 reviews

About

Truck StopGas StationConvenience Store
Welcome to Flying J Travel Center in Franklin, KY! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Flying J Travel Center
4380 Nashville Rd, Franklin, KY
42134, United States

Hours

Reviews

3.9
2,150 reviews
5 stars
944
4 stars
589
3 stars
303
2 stars
98
1 star
216

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported dirty shower rooms and restrooms, with hair and other debris left uncleaned.

Staff Friendliness

Some staff members received praise for their friendliness and helpfulness, while others were criticized for rudeness and unprofessional behavior.

Safety Concerns

There were serious safety concerns raised regarding the security of female customers in the shower areas.

Parking Issues

Customers expressed frustration over reserved parking not being enforced, leading to difficulties for those who paid for spots.

Service Speed

Several reviews mentioned slow service and long wait times, particularly in the restaurant.
  • MB
    Matt Ball
    5 days ago
    4.0
    Nice pilot. Food, clean showers, can make your own spot if needed it seems like. Only thing is there’s so many reserved spots
  • IP
    Irma Paiz
    5 days ago
    5.0
    Great service, people go out of their way to help you. Thank you ! J.D for an amazing service , for handling our problem super fast and efficiently.and thank you Wade for employing dedicated personnel like J.D. and Megan. To all who see this,tip the guys who have the dirty jobs. Definitely be a regular stop for us
  • KD
    Kelly DePierre
    Nov 7, 2025
    3.0
    Rv unleaded is E 15 and we can only use E 10 or below. Wasted stop.
  • 18
    12345678 87654321
    Nov 4, 2025
    1.0
    This is one of the worst truckstop I have ever seen regarding two shower cleaning. I just went to take a shower and the shower was filthy. The sink filled with hair. They didn’t even bother wiping it off . I have pictures if anybody want to see it I don’t know how to post the pictures
  • MG
    Melissa Groulx
    Oct 31, 2025
    1.0
    Showers have feces and blood all over the walls, very dirty, Definitely not worth paying for. Parking lot full of garbage, won't stay their again.

Frequently Asked Questions About Flying J Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.