Valvoline Instant Oil Change

4.6
253 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Frankfort.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
1231 US 127 South, Frankfort, KY
40601, United States

Hours

Reviews

4.6
253 reviews
5 stars
203
4 stars
30
3 stars
5
2 stars
5
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are frequently praised for being friendly, knowledgeable, and providing excellent customer service.

Efficiency

Many customers appreciate the fast and efficient service, often noting quick turnaround times for oil changes.

Quality Concerns

Some reviews highlight issues with service quality, including mistakes made during oil changes and upselling practices.

Pricing

Customers have noted that prices have increased over time, with some feeling that the cost of services is now too high.

Trustworthiness

While many customers express trust in the staff, a few reviews indicate concerns about the accuracy of service performed and the integrity of recommendations.
  • EO
    Erica Osborn
    5 days ago
    1.0
    Rude. And they dont understand people in stressful situations . I recommend not coming here
  • AN
    Angelia Nace
    Nov 10, 2025
    5.0
    Tamara and the crew did a great job!
  • RB
    Rick Borges
    Sep 11, 2025
    5.0
    They found oil leak where they didn’t fix it before the last change. They found a leak in my oil recovery tank and replaced my windshield wipers and was really good service at a reasonable price.
  • KW
    Kipp Waller
    Aug 27, 2025
    5.0
    Fast, friendly, efficient, courteous,
  • AP
    Andrew Palmer
    Jul 30, 2025
    1.0
    DO NOT TAKE YOUR CAR HERE. I went at the beginning of July and had my oil changed there. They got a piece of plastic hose stuck inside where the dipstick goes. They sent it to KD Auto in Lawrenceburg to get it fixed. Two days later I picked it up. Mind you I only use this particular car to take my wife to her Doctors Appointments. In the course of a few eeeks o out about 600 miles on it. One day last week I got a low oil pressure light when I took her to Mount Sterling 60 miles away. When I checked the oil, there was none on the stick. I had it towed 60 miles back to the house and went and grabbed some oil for it. It took 3 quarts to fill it up. The manager came by my house and decided to have it sent to KD Auto again. KD Auto told me over the phone that the car wasn’t leaking oil and that there were NO OIL LEAKS. So if it’s not leaking oil now, how did three quarts disappear from it within 600 miles and why did I not Eder smell oil, see smoke, or anything else? My theory is KD never put all the oil back in that was supposed to go in it and then I drove it almost 600 miles three quarts low on oil. KD wanted to to an oil pressure test and charge me $225 because Valvolije decided they were done and that was it. My car was fine until I took it to Valvoline and they broke a piece of plastic off in it, then sent it to KD Auto to get “fixed.” Don’t trust this place and tell everybody you know. If giving this place ZERO stars were an option, I would.

Frequently Asked Questions About Valvoline Instant Oil Change

What types of vehicle maintenance services does Valvoline Instant Oil Change offer in Frankfort?

They provide 15-minute, stay-in-your-car oil changes along with a wide range of preventive vehicle maintenance solutions for all types of vehicles.

What are the operating hours of Valvoline Instant Oil Change in Frankfort?

Open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays and selected holidays.