Many customers praised the staff for their helpfulness, friendliness, and willingness to go above and beyond to assist, especially in emergency situations.
Service Quality
While some customers reported excellent service and quick repairs, others experienced issues with miscommunication and dissatisfaction with the quality of work, particularly regarding tire alignments and unnecessary upselling.
Pricing Concerns
Several reviews mentioned high prices for services, with some customers feeling misled about costs or being charged for services they did not authorize.
Efficiency
Customers appreciated the quick turnaround times for services, although there were complaints about delays and scheduling issues.
KF
Krista Finfrock
Feb 3, 2026
5.0
Great customer service! Highly recommend!
CS
Cynthia Stewart
Jan 22, 2026
5.0
Did a great job fixing my car! Thanks!
TC
Ty Cabarett
Dec 27, 2025
1.0
2 different prices for the same oil change?. Rude. Not helpful. Had an Attitude when I questioned their oil. Did not get to choose which oil we wanted they just gave us the cheapest one. Did not reset the oil life after service. Did not do a 29 point inspection. No brake check. No tire rotation.
MM
marcuscotton
Nov 28, 2025
5.0
Outstanding store and staff
TH
Tank Hiday
Nov 4, 2025
1.0
My sister just took her truck here to get a alignment done they did it charged her for it then they told her she would need new tires and that the alignment wouldn't do anything until she got tires after they already did the alignment and still wanted to charge for tires and the alignment everywhere else I've ever taken my vehicle would have told her her tires are bad upfront before they did the alignment so she knew what she would be in for this place is nothing but a scam and when I called them to see if she could get her money back cause they didn't fix the problem cause her truck still pulls to the left just as bad as it did before all they could say was if she comes in for 4 tires we will realign it for free when most places I know and have dealt with will do that anyways she took her truck her cause a client of hers told her they were cheap and good from what we are seeing the service is cheap and unprofessional the prices are higher then most and they can't seem to do their job will never take another vehicle to them and I'd advise anyone thinking of taking your vehicle here to not waste your time and money
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service provide?
Goodyear Auto Service offers full-service tire and automotive repair including oil changes, tire sales, and general auto repairs.
What are the operating hours of Goodyear Auto Service?
The service center is open Monday through Saturday from 7:00 AM to 6:00 PM and is closed on Sundays.
Does Goodyear Auto Service offer pickup or delivery services?
Yes, Goodyear Auto Service offers in-store pickup for certain services or products.
Where is Goodyear Auto Service located?
It is located at 1265 US 127 South, Frankfort, KY 40601-4352, United States.
What payment options are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Goodyear Auto Service accessible for individuals with disabilities?
Yes, the facility has wheelchair-accessible entrances and restrooms.
Does Goodyear Auto Service have online appointment booking?
Yes, customers can make appointments online through their website.
What are the holiday hours for Goodyear Auto Service?
On some holidays such as January 1 and December 25, the center is closed; on holidays like July 4 and December 24, it operates from 8:00 AM to 5:00 PM.
What are some nearby restaurants to Goodyear Auto Service where I can eat before or after my visit?
Nearby restaurants include Hardee's, Bojangles, Wendy's, McDonald's, and The Original Hot Chicken, providing many quick dining options.
Are there any nearby banks if I need financial services during my visit to Goodyear Auto Service?
Yes, nearby banks include Fifth Third Bank, Peoples Bank, WesBanco, and Farmers Bank & Capital Trust Co. (Franklin Square Branch).
Can I find medical services near Goodyear Auto Service?
Nearby medical services include Dr. Chris David, DC and Bluegrass Chiro for chiropractic and holistic care, as well as Mortenson Family Dental for dental needs.
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