Enterprise Rent-A-Car

4.1
240 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

1320 Versailles Rd, Frankfort, KY
40601, United States
(502) 695-5542
https://www.enterprise.com/en/car-rental/locations/us/ky/frankfort-5825.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Frankfort, KY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Frankfort location today.

Location

Enterprise Rent-A-Car
1320 Versailles Rd, Frankfort, KY
40601, United States

Hours

Reviews

4.1
240 reviews
5 stars
155
4 stars
30
3 stars
16
2 stars
7
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.

Vehicle Availability

Several reviews highlighted issues with vehicle availability, including not having the reserved cars ready and low inventory.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about poor service from certain staff members and issues with vehicle condition.

Reservation Issues

Customers reported problems with the reservation system, including not receiving the correct vehicle and lack of communication regarding availability.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, feeling that rates were too high or not clearly communicated.
  • GM
    Guy Miller
    Dec 2, 2025
    5.0
    The only reason it's getting 5 instead of one is because of the location manager Travis and the young man that helped me out the complete rental was a joke. The car was a junk but Travis took care of it and made it made it right.
  • SG
    Steve Gill
    Oct 30, 2025
    5.0
    Rented a car from Noah in Frankfort Ky. What an superb gentleman. He made the experience of renting from them very professional and friendly. If you haven't been to Frankfort, stop in and see them. I can assure you, that you won't be disappointed.
  • MH
    Morris Hall
    Oct 18, 2025
    5.0
    Super service great price great car.
  • DB
    David Bryan
    Oct 17, 2025
    5.0
    The Enterprise Car Rental business in East Frankfort did an outstanding job! Super easy pickup and drop off! The SUV was very nice and clean…I’ll be back!!
  • TH
    Tina Harrell
    Oct 2, 2025
    3.0
    Chris and Noah were great but the other guy claims to be the manager is a waste of space and money for the company.
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Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Frankfort, KY?

Enterprise Rent-A-Car is located at 1320 Versailles Rd, Frankfort, KY 40601.

What are the operating hours of the Enterprise Rent-A-Car Frankfort location?

Enterprise Rent-A-Car is open Monday to Friday from 8 AM to 6 PM, Saturday from 9 AM to 1 PM, and closed on Sundays.