Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 268 Versailles Rd in Frankfort offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.5
195 reviews
5 stars
135
4 stars
37
3 stars
8
2 stars
7
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.
Store Cleanliness
The store is consistently noted for being clean and well-stocked, contributing to a positive shopping experience.
Product Availability
While many customers found the parts they needed, some expressed frustration over the store not having specific items in stock.
Mixed Experiences
There were a few negative reviews regarding customer service, particularly with certain employees being unhelpful or rude.
Installation Services
Customers appreciated the assistance with installations, often highlighting that staff would help with tasks like changing batteries and wiper blades.
- DBDestiny BakerNov 15, 20251.0I was highly disappointed with the service I received while purchasing brake-light bulbs. The woman at the register immediately assumed I wanted the cheapest option, telling me, “the cheapest we have available are…” before I even asked about price. When I asked which bulbs would last the longest, she named a brand but then quoted the mid-level price instead of the actual price for the brand she recommended. The bulbs I ended up purchasing were $30. Overall, the experience felt dismissive and left me very disappointed.
- GMGary MoriartyOct 29, 20255.0. . . The always keep a nice well stocked clean store . . . helpful staff.
- JGJake GreeneOct 13, 20251.0Absolute terrible customer service, Krista the associate I had the mispleasure of working with was rude to say the least and keep it friendly. If service is your best part your doomed.
- JSJaime SparrowSep 26, 20255.0Tyler was awesome! He assisted me with purchase of wiper blades, explaining his personal preference and why, along with installing them. He even offered to clean my dirty windshield. So very helpful and I am so very grateful!!
- JSJose SteimenMar 13, 20195.0Amazing! Best auto parts store in town by far. Wendy is always so incredibly helpful and professional
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What services does Advance Auto Parts at 268 Versailles Rd in Frankfort provide?
Advance Auto Parts offers a wide range of auto parts and services including free battery testing, free battery and wiper blade installation with purchase, engine code scanning, and battery and oil recycling.
Can Advance Auto Parts install my car battery and windshield wipers?
Yes, Advance Auto Parts will install your battery and windshield wipers for free with purchase. Exclusions may apply.
Does Advance Auto Parts recycle used motor oil and batteries?
Yes, the store recycles used motor oil and batteries for free. Exclusions may apply.
Can the team at Advance Auto Parts check or charge my car battery?
They can test the health of your battery for free but cannot charge it. They also sell replacement batteries and offer free installation with purchase.
What payment options are accepted at Advance Auto Parts in Frankfort?
The store accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
What are the regular business hours for Advance Auto Parts at 268 Versailles Rd?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM, and Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts offer curbside pickup or online ordering?
Yes, Advance Auto Parts offers curbside pickup and you can buy online and pick up in-store within 30 minutes.
Are there places nearby where I can eat before or after visiting Advance Auto Parts?
Yes, nearby restaurants include Subway, I Love Sushi, China Wok Frankfort, La Chiquita Mexican Grocery Store & Taqueria, and Spotz Gelato for desserts and ice cream.
What financial or service locations are near Advance Auto Parts at 268 Versailles Rd that might be helpful?
Nearby is Whitaker Bank for financial services and Western Union for money transfer services, useful for customers managing their finances nearby.
Are there any convenient services close to Advance Auto Parts in Frankfort for daily needs?
Yes, Rite Aid pharmacy and convenience store, UPS Access Point location for shipping, and Swifty Oil Co. gas station are all close by for your convenience.