Advance Auto Parts

4.3
219 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1221 US Highway 127 S in Frankfort offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1221 US Highway 127 S, Frankfort, KY
40601, United States

Hours

Reviews

4.3
219 reviews
5 stars
132
4 stars
42
3 stars
25
2 stars
8
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of individual employees who provided excellent service.

Product Availability

Customers frequently noted that the store had the parts they needed readily available, contributing to a positive shopping experience.

Pricing Issues

Some customers expressed dissatisfaction with pricing inconsistencies and high prices compared to competitors, leading to frustration.

Online Ordering

There were complaints about issues with online ordering, including lost orders and difficulties in obtaining paper receipts.

Mixed Experiences

While many reviews highlighted great service, there were also mentions of rude staff and poor management, indicating inconsistency in customer experiences.
  • DT
    Davis Trost
    Nov 11, 2025
    1.0
    Went in and got a set of crows feet, asked the gentleman at the counter for a price on a standard vehicle, he looked at me and asked if it was a automatic or standard, so im not to sure about this place.
  • MW
    mike whitis
    Sep 18, 2025
    1.0
    Went for $20 oil change special and their computer system didn't recognize the special even with a managers doings he couldn't even change the price listings be consistent in advance that's why I go to AutoZone or O'Reilly's 79.00 for an oil change for a 99 Ford f150 and that was after he put his cost in
  • JB
    James Buffin
    Sep 9, 2025
    4.0
    Had the parts I needed
  • RV
    Ryan V
    Jul 22, 2025
    2.0
    Had what I needed but they don't come out and help you anymore. Say they can't be liable new world excuses . . . Auto zone will go there!
  • KD
    Ken Dugas
    Jul 15, 2025
    5.0
    Had everything ready to pickup.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*